Motability Scheme at Renault Retail Group Bristol

4.8
Rating 4.8
(128 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30Closed Today
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Contact information

Address
Pioneer Park
Whitby road
Bristol BS4 3QB
GB
Get directions
Phone Number
Call Renault Retail Group Renault Bristol on 0117 972 3030
0117 972 3030
0117 972 3030
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
SundayClosed

Motability Scheme specialists:

  • Samantha Tuplin
  • Oliver Knowlden
  • Joe Burgess
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Daniel Sawyer
  • Lewis Coleman
  • Nick Malpas
  • Michael Lammas
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Bristol

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Bristol

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Renault Retail Group Renault Bristol can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Bristol on 01179723030 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Renault Retail Group Renault Bristol

  • Rating 5.0
    Done exactly what they said they would. Thoroughly satisfied
    Response from Renault Retail Group Renault Bristol
    Dear John H.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you are thoroughly satisfied with your experience at Renault Retail Group Bristol. Our team is dedicated to delivering on our promises, and it’s wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Renault Retail Group Bristol
  • Rating 5.0
    samantha was very helpful and answered all the questions i asked her very impressed with everything
    Response from Renault Retail Group Renault Bristol
    Dear Phillip P.,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Samantha was able to assist you effectively and that you were impressed with the service you received. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Renault Retail Group Bristol
  • Rating 5.0
    Sam was excellent she went through all about the car and was very good 9 stars
    Response from Renault Retail Group Renault Bristol
    Dear Shaune H,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Sam provided you with excellent service and that you found her guidance about the car to be very helpful.

    Best regards,

    The Motability Team at Renault Retail Group Bristol
  • Rating 3.0
    Efficient but I received no paperwork to tell me what work had been carried out on vehicle.
    Response from Renault Retail Group Renault Bristol
    Hello Paul,

    Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our service efficient. However, we apologise for the oversight regarding the paperwork for the work carried out on your vehicle.

    Your feedback is invaluable, and we will ensure that this is addressed to improve our service. If you need any details about the work done, please feel free to contact us directly, and we’ll be happy to provide you with the necessary information.

    Best regards,

    The Motability Team at Renault Retail Group Bristol
  • Rating 5.0
    Getting our first mobility car with Renault Bristol, was amazing.
    The lady that helped us Sam Tuplin,was very helpful, explained everything to us, from start to finally getting the car handed over to us.
    Response from Renault Retail Group Renault Bristol
    Dear Helen A,

    Thank you so much for taking the time to share your wonderful experience with us at Renault Retail Group Bristol. We are thrilled to hear that your journey to getting your first mobility car was amazing. It's fantastic to know that Sam Tuplin was able to assist you effectively and provide you with all the necessary information throughout the process.

    Best regards,

    The Motability Team at Renault Retail Group Bristol
  • Rating 5.0
    We dealt with Sam at city motors Bristol. She was lovely to deal with.
    Response from Renault Retail Group Renault Bristol
    Dear Kerry S,

    Thank you so much for taking the time to share your experience with us at Renault Retail Group Bristol. We are thrilled to hear that Sam provided you with such a positive experience. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Sam.


    Best regards,

    The Motability Team at Renault Retail Group Bristol
  • Rating 5.0
    The service was excellent and the staff were very helpful and friendly, can't praise them enough!!
    Response from Renault Retail Group Renault Bristol
    Dear Caroline W,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience at Renault Retail Group Bristol. Our team takes great pride in providing helpful and friendly service, and your kind words are truly appreciated.

    Best regards,

    The Motability Team at Renault Retail Group Bristol
  • Rating 5.0
    Sam at Renault was lovely and very accommodating, she made me feel very comfortable. I am extremely happy with the service. Thank you very much
    Response from Renault Retail Group Renault Bristol
    Hello Mari,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Sam was able to make you feel comfortable and provide you with excellent service. Your satisfaction is our top priority, and it's wonderful to know that you are extremely happy with your experience.

    Best regards,
    The Motability Scheme Team at Renault Retail Group Bristol
  • Rating 5.0
    Sam was Excellent from start to finish.
    Response from Renault Retail Group Renault Bristol
    Dear Katherine C.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that Sam provided you with excellent service from start to finish. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    Best regards,

    The Motability Scheme Team at Renault Retail Group Bristol
  • Rating 5.0
    The car was serviced.
    Response from Renault Retail Group Renault Bristol
    Hello Abigail J,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you were satisfied with the service of your car at Renault Retail Group Bristol.

    Best regards,

    The Motability Scheme at Renault Retail Group Bristol
  • Rating 5.0
    Very accommodating and friendly staff can not fault the service I received
    Response from Renault Retail Group Renault Bristol
    Hello Bobbie-leigh O,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff accommodating and friendly.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Renault Retail Group Bristol.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    A1
    Response from Renault Retail Group Renault Bristol
    Hello Colin B.,

    Thank you so much for taking the time to leave us a review!

    Best regards,
    The Renault Retail Group Bristol Motability Team
  • Rating 5.0
    Very good service from the staff at City Motors
    Response from Renault Retail Group Renault Bristol
    Hello Paolo,

    Thank you so much for taking the time to share your positive experience. We are thrilled to hear that you received very good service from our staff. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible.

    Best regards,
    The Motability Scheme Team at Renault Retail Group Bristol
  • Rating 5.0
    Vey good staff very helpfull in the service department
    Response from Renault Retail Group Renault Bristol
    Hello Tina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff very helpful in the service department.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Renault Retail Group Bristol.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Sam was wonderful during our entire experience and was so helpful every step of the way. She has always helped us and knows what she is talking about! Highly recommend to anyone needing help!
    Response from Renault Retail Group Renault Bristol
    Hello Jordan T,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Sam provided you with exceptional service and was able to assist you every step of the way.

    If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Renault Retail Group Bristol
  • Rating 5.0
    Sam was very informative answering all my question she was extremely helpful and knew what she was talking about
    Response from Renault Retail Group Renault Bristol
    Dear Terence H,

    Thank you so much for taking the time to share your positive experience with us at Renault Retail Group Bristol. We are thrilled to hear that Sam was able to provide you with the information and assistance you needed.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Team at Renault Retail Group Bristol
  • Rating 5.0
    Sam Tuplin was brilliant, couldn't have asked for any better.
    Response from Renault Retail Group Renault Bristol
    Dear Haydn F,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Sam Tuplin provided you with exceptional service. Your feedback is incredibly valuable to us, and it’s wonderful to know that Sam made such a positive impression.

    Best regards,

    Renault Retail Group Bristol - Motability Scheme Team
  • Rating 5.0
    They was very helpful
    Response from Renault Retail Group Renault Bristol
    Hello Tracey,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team very helpful.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Renault Retail Group Bristol.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    They were very helpful and nothing was to much
    Response from Renault Retail Group Renault Bristol
    Dear Valerie,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be very helpful. At Renault Retail Group Bristol, we strive to provide exceptional service to all our customers, and your feedback is a great testament to our efforts.

    Best regards,
    The Motability Scheme Team at Renault Retail Group Bristol
  • Rating 5.0
    So far so good
    Can't wait u till June until I get my car.
    Response from Renault Retail Group Renault Bristol
    Hello Wendy,

    Thank you so much for your wonderful review and for giving us a 5-star rating! We're thrilled to hear that your experience with the Motability Scheme at Renault Retail Group Bristol has been positive so far.

    Best regards,
    The Renault Retail Group Bristol Team

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