Motability Scheme at TrustFord Bristol

4.6
Rating 4.6
(26 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 19:00 07:30 - 18:00 08:00 - 17:00 10:00 - 16:00

Welcome to TrustFord Bristol

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Bristol on 01179089999 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Winterstoke Road
Bristol BS3 2LB
GB
Phone Number
Call TrustFord Bristol on 0117 908 9999
Email
Reviews
Visit dealer website

Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 19:00 07:30 - 18:00 08:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 19:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability service specialists:

  • Garry Weddell
  • Thomas Plumley
  • Clive Spillane
We recommend calling and booking an appointment before visiting.

Accessibility features at TrustFord Bristol

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at TrustFord Bristol

  • Rating 5.0
    Excellent service, pick up and return really helpful
    Response from TrustFord Bristol
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Absolutely brilliant
    Response from TrustFord Bristol
    Thank you for your high star rating.
  • Rating 5.0
    Very friendly, quick and professional
    Response from TrustFord Bristol
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good customer service
    Response from TrustFord Bristol
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    They was fantastic they rang me in the morning to tell me what time they be here roughly They picked the car up and bring it back they even cleaned it in and out. I will recommend them again and I will even keep to them now
    Response from TrustFord Bristol
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Service was great only thing I got to say is I wouldn't take it down on a Saturday again as the care wasn't taken with the cleaning I no its a free service but it still needs to be done to a good standard
    Response from TrustFord Bristol
    Thank you for taking your time to leave this review. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Great service all round
    Response from TrustFord Bristol
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service very helpful
    Response from TrustFord Bristol
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Perfect very friendly staff very helpful
    Response from TrustFord Bristol
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service
    Response from TrustFord Bristol
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Brilliant start to finish
    Response from TrustFord Bristol
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great customer service ..
    Response from TrustFord Bristol
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great team
    Response from TrustFord Bristol
    Hi Michael, Thank you for your high star rating. Kind Regards Janet
  • Rating 5.0
    Great service
    Response from TrustFord Bristol
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Good customer service
    Response from TrustFord Bristol
    Hello Richard F.. Thank you for taking the time to leave us a review about your visit. Many thanks Janet
  • Rating 5.0
    A very good service
    Response from TrustFord Bristol
    Hello Sandra H.. Thank you for taking the time to leave us a review about your visit. Many thanks Janet
  • Rating 5.0
    A++
    Response from TrustFord Bristol
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 4.0
    I had to wait for about three hours for my car to be done and I was not very impressed with that at the time
    Response from TrustFord Bristol
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Regards Janet
  • Rating 1.0
    Nikkie mansell Not happy as i was told would take 2 days so had courtesy car then went to pick my car up got home the work hadnt been done so took it back in and still wasnt done so know im waiting for them to have car again and hopefully they a fix it
    Response from TrustFord Bristol
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership Kind Regards Janet
  • Rating 5.0
    Fantastic service they video the car end it to me to show what they done and explain to us x
    Response from TrustFord Bristol
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet

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