Motability Scheme at Vertu Ford Cheltenham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Cheltenham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Cheltenham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Cheltenham on 03445585390 to make an appointment with our Motability specialist.
Contact information
Address
Hayden Road
off Tewkesbury Road
Cheltenham GL51 0SJ
GB
Phone Number
Call Vertu Ford Cheltenham on 0344 558 5390
0344 558 5390
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Neil Richardson
- Shelley Goodwin
- Simon Bill
- Nicole Sismova
- Lauren Morris
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Darren Westwood
- Kerenza Mann
- Anthony Rose
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Ford Cheltenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Ford Cheltenham
- Rating 5.0May 13, 2025All smooth, no problems
- Rating 5.0Apr 23, 2025Pleasant friendly and very helpful full. Phone to keep update when delivery was and always phoned backResponse from Vertu Ford CheltenhamApr 23, 2025Dear Karen
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Vertu Ford Cheltenham to be pleasant, friendly, and helpful. Keeping our customers updated is a top priority for us, and we're glad to know that our communication met your expectations.
Your feedback is incredibly valuable, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Dawn
Vertu Ford Cheltenham - Rating 5.0Apr 20, 2025Fantastic service as always. I’ve been using motability with Ford for over 20 years and simply wouldn’t go anywhere else, their customer service is second to none.Response from Vertu Ford CheltenhamApr 21, 2025Hello Chloe
Thank you so much for your wonderful review! We are thrilled to hear that you have been enjoying our service for over 20 years. Your loyalty and kind words mean a lot to us, and we are delighted to know that our customer service continues to meet your expectations. We look forward to serving you for many more years to come. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
Dean - Rating 5.0Apr 17, 2025Absolutely brilliant, thanks very muchResponse from Vertu Ford CheltenhamApr 17, 2025Hello David,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an absolutely brilliant experience with us at Vertu Ford Cheltenham. Your feedback is incredibly valuable, and it motivates our team to continue delivering exceptional service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!
Kind regards,
Matthew - Rating 5.0Apr 10, 2025Made welcome show me the car l said l was looking for but also different ones as wellResponse from Vertu Ford CheltenhamApr 10, 2025Dear Karen C.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you felt welcomed and appreciated the variety of cars we showed you. Our goal is to ensure that every customer finds the perfect vehicle to suit their needs, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Cheltenham.
Best regards,
Liza. - Rating 5.0Apr 1, 2025The whole experience was very smooth and stress free.Response from Vertu Ford CheltenhamApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 30, 2025Good service. Everything explained clearly.Response from Vertu Ford CheltenhamMar 30, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Mar 25, 2025The saleswoman was very helpful she explains everything and showed us everything on the car and how it worksResponse from Vertu Ford CheltenhamMar 25, 2025Good afternoon Colin. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
- Rating 5.0Nov 14, 2024Bristol Street were great. They picked up the car from my home early and returned it a few hours later. They also gave it a thorough clean, which was appreciated.Response from Vertu Ford CheltenhamNov 15, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Nov 11, 2024Excellent service friendly and knows his stuff I dealt with Neil at Bristol street motorsResponse from Vertu Ford CheltenhamNov 11, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 30, 2024Lauren was fantastic her customer service was amazing krpt me update all the way through i cannot thank Lauren enough see you in 3years thank you Nigel CollinsResponse from Vertu Ford CheltenhamOct 30, 2024Thank you so much for your kind words! We are so happy to hear that Lauren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Oct 8, 2024Michelle is awesome, we discussed options available and she made sure I was happy with the options that were available
I highly recommendResponse from Vertu Ford CheltenhamOct 8, 2024Thank you so much for your kind words! We are so happy to hear that Michelle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn - Rating 5.0Sep 18, 2024Excellent ServiceResponse from Vertu Ford CheltenhamSep 18, 2024Good afternoon Diana. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Sep 7, 2024Thank you Neil for looking after us getting our new carResponse from Vertu Ford CheltenhamSep 7, 2024Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Sep 5, 2024Brilliant Lauren Morris was fantastic she knows her stuff and customer service is outstanding thank you LaurenResponse from Vertu Ford CheltenhamSep 5, 2024Hi Nigel, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Lauren receives Many thanks Keith
- Rating 5.0Jul 18, 2024Easy and straightforwardResponse from Vertu Ford CheltenhamJul 18, 2024Hi Peter, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jun 6, 2024The team were very helpful & friendlyResponse from Vertu Ford CheltenhamJun 6, 2024Good afternoon Lisa. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 26, 2024Excellent experience as is always the case at Bristol Street Motors Cheltenham FordResponse from Vertu Ford CheltenhamApr 26, 2024Good afternoon Jane. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 22, 2024They came and picked the car up and returned it, excellent service. They made it really easy as hubby doesn't drive. They certainly looked after us.Response from Vertu Ford CheltenhamApr 22, 2024Good afternoon Michael. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 11, 2024Easy to deal with. Pleasant staffResponse from Vertu Ford CheltenhamApr 11, 2024Hi Melanie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
Thank you so much for taking the time to leave us a review. We're thrilled to hear that your experience with us was smooth and problem-free. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Cheltenham.
Best regards,
Liza.