Motability Scheme at Bristol Street Motors Ford Cheltenham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Ford Cheltenham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Ford Cheltenham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Ford Cheltenham on 03445585390 to make an appointment with our Motability specialist.
Contact information
Address
Hayden Road
off Tewkesbury Road
Cheltenham GL51 0SJ
GB
Phone Number
Call Bristol Street Motors Ford Cheltenham on 0344 558 5390
0344 558 5390
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Neil Richardson
- Shelley Goodwin
- Simon Bill
- Nicole Sismova
- Lauren Morris
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Darren Westwood
- Rose Burgess
- Daniel Jordan
- Kerenza Mann
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Ford Cheltenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Ford Cheltenham
- Rating 5.0Nov 14, 2024Bristol Street were great. They picked up the car from my home early and returned it a few hours later. They also gave it a thorough clean, which was appreciated.Response from Bristol Street Motors Ford CheltenhamNov 15, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Nov 11, 2024Excellent service friendly and knows his stuff I dealt with Neil at Bristol street motorsResponse from Bristol Street Motors Ford CheltenhamNov 11, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 30, 2024Lauren was fantastic her customer service was amazing krpt me update all the way through i cannot thank Lauren enough see you in 3years thank you Nigel CollinsResponse from Bristol Street Motors Ford CheltenhamOct 30, 2024Thank you so much for your kind words! We are so happy to hear that Lauren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Oct 8, 2024Michelle is awesome, we discussed options available and she made sure I was happy with the options that were available
I highly recommendResponse from Bristol Street Motors Ford CheltenhamOct 8, 2024Thank you so much for your kind words! We are so happy to hear that Michelle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn - Rating 5.0Sep 18, 2024Excellent ServiceResponse from Bristol Street Motors Ford CheltenhamSep 18, 2024Good afternoon Diana. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Sep 7, 2024Thank you Neil for looking after us getting our new carResponse from Bristol Street Motors Ford CheltenhamSep 7, 2024Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Sep 5, 2024Brilliant Lauren Morris was fantastic she knows her stuff and customer service is outstanding thank you LaurenResponse from Bristol Street Motors Ford CheltenhamSep 5, 2024Hi Nigel, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Lauren receives Many thanks Keith
- Rating 5.0Jul 18, 2024Easy and straightforwardResponse from Bristol Street Motors Ford CheltenhamJul 18, 2024Hi Peter, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jun 6, 2024The team were very helpful & friendlyResponse from Bristol Street Motors Ford CheltenhamJun 6, 2024Good afternoon Lisa. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 26, 2024Excellent experience as is always the case at Bristol Street Motors Cheltenham FordResponse from Bristol Street Motors Ford CheltenhamApr 26, 2024Good afternoon Jane. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 22, 2024They came and picked the car up and returned it, excellent service. They made it really easy as hubby doesn't drive. They certainly looked after us.Response from Bristol Street Motors Ford CheltenhamApr 22, 2024Good afternoon Michael. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 11, 2024Easy to deal with. Pleasant staffResponse from Bristol Street Motors Ford CheltenhamApr 11, 2024Hi Melanie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Mar 21, 2024Fantastic service
Thanks to Luke
A credit to BSMResponse from Bristol Street Motors Ford CheltenhamMar 21, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew - Rating 5.0Mar 12, 2024Very good serviceResponse from Bristol Street Motors Ford CheltenhamMar 12, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Mar 5, 2024All dealt with efficiently and politelyResponse from Bristol Street Motors Ford CheltenhamMar 5, 2024Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Mar 4, 2024Easy handoverResponse from Bristol Street Motors Ford CheltenhamMar 4, 2024Good afternoon Robert. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Feb 29, 2024Neil was a pleasure to deal with and my experience was an excellent one in general. First rate service, highly recommended.Response from Bristol Street Motors Ford CheltenhamFeb 29, 2024Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Feb 16, 2024Neil who dealt with us was very friendly, helpful and took the time to discuss everything with us. Being a disabled person sometimes you are looked down on. Neil at Ford Cheltenham wasn't like that at all. He was extremely genuine.
I would 100% recommend the scheme as well as ford Cheltenham.Response from Bristol Street Motors Ford CheltenhamFeb 16, 2024Good afternoon Hannah. Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean. - Rating 5.0Feb 5, 2024As usual the service I received at Bristol Street Motors Cheltenham was exceptional. Simon Bill runs a very professional team and I’m delighted to be back ordering my new Motability vehicle having bought brand new and second hand cars from Ford Cheltenham for decades. My new Motability car order is now in the capable hands of Nicole Sismova who is brilliant and who has explained the process every step of the way.Response from Bristol Street Motors Ford CheltenhamFeb 5, 2024Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0Feb 2, 2024Neil was very friendly. He also discussed the options available for myself. All done very smoothly and explained very clearly.Response from Bristol Street Motors Ford CheltenhamFeb 2, 2024Hi John, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Neil Many thanks Keith