Motability Scheme at Vertu Ford Cheltenham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Cheltenham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Cheltenham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Cheltenham on 03445585390 to make an appointment with our Motability specialist.
Contact information
Address
Hayden Road
off Tewkesbury Road
Cheltenham GL51 0SJ
GB
Phone Number
Call Vertu Ford Cheltenham on 0344 558 5390
0344 558 5390
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Neil Richardson
- Shelley Goodwin
- Simon Bill
- Nicole Sismova
- Emilie Townsend
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Kerenza Mann
- Anthony Rose
- Zoe Leary
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Ford Cheltenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Ford Cheltenham
- Rating 5.0Feb 9, 2026Always a pleasure to bring my car in to Vertu. Staff are so kind and friendly and the guys doing service do a great job. Really appreciate how I'm treated and nothing is too much for them. Top marks!
- Rating 5.0Feb 2, 2026GreatResponse from Vertu Ford CheltenhamFeb 2, 2026Hello Lidia S.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with us at Vertu Ford Cheltenham. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Matthew - Rating 5.0Jan 30, 2026Friendly and efficientResponse from Vertu Ford CheltenhamJan 30, 2026Hello Peter,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service friendly and efficient. At Vertu Ford Cheltenham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Kerry - Rating 5.0Jan 22, 2026Excellent very helpfulResponse from Vertu Ford CheltenhamJan 22, 2026Hello Christopher P.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and very helpful. At Vertu Ford Cheltenham, we strive to provide the best experience for our customers, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Jan 19, 2026Very helpful helped with information on choice of vehicleResponse from Vertu Ford CheltenhamJan 19, 2026Dear Sharon
Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our team very helpful in providing information on your choice of vehicle. At Vertu Ford Cheltenham, we strive to ensure that our customers have all the support they need to make the best decision for their mobility needs. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Dean - Rating 5.0Jan 14, 2026Thay know there stuff very good
Nice, very helpfulResponse from Vertu Ford CheltenhamJan 14, 2026Hello John W.,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a positive experience with us at Vertu Ford Cheltenham. Our team is dedicated to providing knowledgeable and helpful service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Jan 13, 2026Always a pleasure to deal with Virtu motors...efficient and pleasant salesman.Response from Vertu Ford CheltenhamJan 13, 2026Hello John G.,
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our team at Vertu Ford Cheltenham. Our goal is to provide efficient and pleasant service to all our customers, and it's wonderful to know we met your expectations.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
Best regards,
Liza - Rating 5.0Jan 6, 2026Very helpful staffResponse from Vertu Ford CheltenhamJan 6, 2026Hello Hannah
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff very helpful. At Vertu Ford Cheltenham, we strive to provide the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Keith - Rating 5.0Dec 31, 2025Quick and helpful, very nice man, easy to get what we needed and when we needed itResponse from Vertu Ford CheltenhamDec 31, 2025Hello Valerie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and helpful. It's great to know that our team was able to assist you in getting exactly what you needed, when you needed it. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Cheltenham.
Best regards,
Dean - Rating 5.0Nov 28, 2025Very helpful in chrltenhamResponse from Vertu Ford CheltenhamNov 28, 2025Dear Lidia
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service at Vertu Ford Cheltenham very helpful. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Nov 25, 2025Very nice man changing over carsResponse from Vertu Ford CheltenhamNov 25, 2025Hello Colin,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team during your car changeover. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Cheltenham.
Best regards,
Matthew - Rating 5.0Oct 24, 2025Very welcoming, great customer service. Gave plenty of time during handover of the car and gave me the opportunity to ask questionsResponse from Vertu Ford CheltenhamOct 25, 2025Dear Nicola W.,
Thank you so much for your wonderful review! We are thrilled to hear that you felt welcomed and appreciated the customer service during your visit. It’s great to know that the handover process met your expectations and that you had ample opportunity to ask any questions. Your feedback is incredibly valuable to us, and we’re delighted to have been able to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Cheltenham.
Best regards,
The Motability Scheme Team at Vertu Ford Cheltenham
Danielle - Rating 5.0Oct 13, 2025Very nice and friendly and the updates were brilliant and even with a video so I know exact what was doneResponse from Vertu Ford CheltenhamOct 13, 2025Hello Sophie
Thank you so much for your wonderful review! We're thrilled to hear that you found our team nice and friendly, and that the updates, including the video, were helpful for you. It's great to know that we could provide you with a clear understanding of the work done. Your feedback is incredibly valuable to us, and we're delighted that you had such a positive experience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards, Dawn
The Motability Scheme Team at Vertu Ford Cheltenham - Rating 5.0Oct 13, 2025Exelent service and brillent helpResponse from Vertu Ford CheltenhamOct 13, 2025Dear Keith
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and brilliant help during your visit to Vertu Ford Cheltenham. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Dean - Rating 5.0Sep 30, 2025Fab service. Thank u. Very helpful and explained how it all works as this is my first mobility car.Response from Vertu Ford CheltenhamSep 30, 2025Hello Melanie,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fab experience with us at Vertu Ford Cheltenham. It's great to know that our team was able to help you understand how everything works with your first mobility car. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Keith - Rating 5.0Sep 29, 2025Excellent Customer Service.Response from Vertu Ford CheltenhamSep 29, 2025Hello Sandra
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent customer service experience at Vertu Ford Cheltenham. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Keith - Rating 5.0Sep 18, 2025The team were friendly and explained what was happening at each step of the process. Happy to answer any questions I had. I would recommend Vertu Ford Cheltenham.Response from Vertu Ford CheltenhamSep 18, 2025Hello Charlie
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team at Vertu Ford Cheltenham was able to provide you with friendly and informative service throughout your visit. It's wonderful to know that all your questions were answered and that you felt comfortable with the process. Your recommendation means a lot to us, and we're delighted to have earned your trust and a 5-star rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards, Dawn
The Vertu Ford Cheltenham Team - Rating 5.0Sep 18, 2025Explained everything made experience very easyResponse from Vertu Ford CheltenhamSep 18, 2025Hello Jeffrey,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with us was smooth and easy. Our team at Vertu Ford Cheltenham always strives to provide clear and helpful explanations to ensure our customers feel confident and informed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Keith - Rating 5.0Sep 3, 2025.Response from Vertu Ford CheltenhamSep 3, 2025Dear Wayne
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Cheltenham. Your feedback is incredibly valuable, and we are delighted to know that our services met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Dean - Rating 5.0Sep 1, 2025We had a great experience and are very happy with the service we received. The scheme was well explained to us and any questions we had were answered.Response from Vertu Ford CheltenhamSep 1, 2025Hello Charlie
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great experience and are very happy with the service you received at Vertu Ford Cheltenham. It's wonderful to know that the Motability Scheme was well explained and that all your questions were answered. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean
Thank you so much for your wonderful review! We are thrilled to hear that you always have a positive experience when bringing your car to Vertu Ford Cheltenham. Our team takes great pride in providing kind and friendly service, and it's fantastic to know that their efforts are appreciated. Your feedback is incredibly valuable to us, and we are delighted to have earned top marks from you. We look forward to continuing to serve you with the same level of care and dedication in the future.
Best regards,
Liza.