Motability Scheme at Vertu Renault Exeter

4.8
Rating 4.8
(157 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Renault Exeter

Motability Scheme at Vertu Renault Exeter

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Renault Exeter can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Renault Exeter on 03445586635 to make an appointment with our Motability specialist.

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Contact information

Address
14A Marsh Barton Road
Marsh Barton Trading Est.
Exeter EX2 8NT
GB
Get directions
Phone Number
Call Vertu Renault Exeter on 0344 558 6635
0344 558 6635
0344 558 6635
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Scott Hillier
  • Ryan Quin
  • Andre Luscombe
  • Samantha Dodd
  • Stephen Wells
  • Nathan Cotterill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Paul Brown
  • Lauren Quinn
  • Conor Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Renault Exeter

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Renault Exeter

  • Rating 5.0
    The ladies on the front desk were very friendly and efficient.
    They kept me updated as my MOT progressed and called me as soon as it was done.
    Excellent service
    Response from Vertu Renault Exeter
    Hello Archie,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our front desk team friendly and efficient. Keeping our customers informed and ensuring a smooth process during your MOT is very important to us, and we're delighted to know that we met your expectations.

    Your kind words and excellent rating mean a lot to our team here at Vertu Renault Exeter. We look forward to serving you again in the future and continuing to provide you with the best service possible.

    Best regards,
    Matthew
  • Rating 5.0
    Wery good service.Staf wery friendly and professional
    Response from Vertu Renault Exeter
    Dear Krzysztof

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very good and our staff friendly and professional. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Excellent as always, video showing me where and what they checked. great.
    Response from Vertu Renault Exeter
    Hello Yvonne,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that you found the video showing the checks helpful. Your feedback is incredibly valuable to us, and we're delighted to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Very pleasant and helpful
    Response from Vertu Renault Exeter
    Hello Allan J.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service pleasant and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Renault Exeter.

    Best regards,
    Matthew
  • Rating 5.0
    Andre was amazing very knowledgeable and kept everything simple and efficient highly recommended
    Response from Vertu Renault Exeter
    Hello Reuben

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Andre was able to provide you with knowledgeable and efficient service. Your recommendation means a lot to us, and we're delighted to know that your experience at Vertu Renault Exeter was a positive one. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very straight forward and helpful, easier than buying a car
    Response from Vertu Renault Exeter
    Hello Melanie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found the process straightforward and helpful. Making things easier for our customers is always our top priority, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Andre was fantastic answered all questions and ordered swiftly highly recommended
    Response from Vertu Renault Exeter
    Hello Reuben S.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Andre was able to assist you effectively and answer all your questions. Your recommendation means a lot to us, and we're delighted to know you had a positive experience with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Nathan was a legend
    Response from Vertu Renault Exeter
    Hi Shaun,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that Nathan made such a positive impression and that you consider him a legend. Providing excellent service is our top priority, and it's wonderful to know that Nathan delivered on that promise. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Renault Exeter.

    Best regards,
    Keith
  • Rating 5.0
    Very helpful, professional and courteous. Made you feel at ease, everything explained clearly. Samantha was excellent.
    Response from Vertu Renault Exeter
    Hello Stephen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Vertu Renault Exeter. It's fantastic to know that Samantha was able to assist you in a helpful, professional, and courteous manner, making you feel at ease throughout the process.

    Your kind words and perfect rating mean a lot to us, and we are delighted that everything was explained clearly to your satisfaction. We strive to provide the best service possible, and your feedback is a great encouragement to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza
  • Rating 5.0
    Good service made sure I was comfortable with my decision explained everything clearly
    Response from Vertu Renault Exeter
    Hello Shaun L.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our service and that everything was explained clearly to help you feel comfortable with your decision. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Renault Exeter.

    Best regards,
    Liza
  • Rating 5.0
    Friendly and efficient x
    Response from Vertu Renault Exeter
    Hello Christopher D.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service friendly and efficient. Providing a positive experience for our customers is our top priority, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Good customer service and as I’m disabled having the car washed and hoovered inside is a great bonus
    Response from Vertu Renault Exeter
    Dear Alison

    Thank you so much for taking the time to share your positive experience with us at Vertu Renault Exeter. We are thrilled to hear that you appreciated our customer service and the complimentary car wash and interior cleaning. It's important to us that we provide added convenience and support, especially for our valued customers like yourself. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If there's anything more we can do for you, please don't hesitate to let us know.

    Best regards,
    Dean
  • Rating 4.0
    Fantastic
    Response from Vertu Renault Exeter
    Hello Ian,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you had a fantastic experience with us at Vertu Renault Exeter. Your feedback is incredibly valuable, and we're always striving to improve our services. If there's anything specific you think we could do to earn that extra star, please feel free to let us know. We look forward to welcoming you back in the future!

    Best regards,
    Chloe
  • Rating 5.0
    I really can’t praise Scott enough. He is so patient and kind, and he went out of his way to make everything easy. I would give him a bigger score if I could.
    Response from Vertu Renault Exeter
    Dear Amanda D.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Scott at Vertu Renault Exeter. His dedication to providing exceptional service is something we truly value, and it’s heartening to know that his patience and kindness made your experience with us a memorable one. Your kind words and perfect rating mean a lot to us and to Scott. We look forward to serving you again in the future at Vertu Renault Exeter.

    Best regards,
    The Motability Scheme Team at Vertu Renault Exeter
    Danielle
  • Rating 5.0
    The staff was very friendly and helpful
    Response from Vertu Renault Exeter
    Hello Glenis,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful during your visit. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Renault Exeter in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Friendly, informative and patient with me throughout the process
    Response from Vertu Renault Exeter
    Hello Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, informative, and patient throughout your experience with us. Providing excellent service is our top priority, and it's always rewarding to know when we've achieved that.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Renault Exeter.

    Best regards,

    Liza.
  • Rating 5.0
    Excellent service from Nathan. He couldn’t have done more to help. And all of the staff are extremely friendly and welcoming. It was a pleasurable experience throughout ☺️
    Response from Vertu Renault Exeter
    Hello Fiona,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Nathan and the rest of our team provided you with excellent service and made your experience with us a pleasurable one. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If you have any further needs or questions, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Renault Exeter in the future!

    Best regards,
    Dean
  • Rating 5.0
    Wonderful salesperson, very helpful.
    Response from Vertu Renault Exeter
    Dear Maureen

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our salesperson and found them to be very helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Renault Exeter.

    Best regards,
    Dean
  • Rating 5.0
    I couldn’t fault the experience at all, went far beyond what I was expecting and especially appreciated the video report. Also cleaning my car which was filthy.
    Response from Vertu Renault Exeter
    Good afternoon Barry. Thank you for taking the time to leave a review regarding your experience with our sales Team at Vertu Motors Renault Exeter. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
  • Rating 5.0
    Excellent
    Response from Vertu Renault Exeter
    Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.

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