Motability Scheme at Heritage Volkswagen Gloucester

4.7
Rating 4.7
(48 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
81 Bristol Road
Quedgeley
Gloucester GL2 4NE
GB
Phone Number
Call Heritage Volkswagen Gloucester on 01452 412000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Heather Stone
  • Reece Amos
  • Aaron Woolford
  • Elias Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Annette Baber-Smith
  • Warren Rowlands
We recommend calling and booking an appointment before visiting.
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Accessibility features at Heritage Volkswagen Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Heritage Volkswagen Gloucester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Heritage Volkswagen Gloucester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Heritage Volkswagen Gloucester on 01452412000 to make an appointment with our Motability specialist.

Reviews at Heritage Volkswagen Gloucester

  • Rating 5.0
    Tia the staff member was extremely nice and polite. The process was swift and efficient whilst maintaining a friendly feeling.
    Response from Heritage Volkswagen Gloucester
    Thank you so much for your kind words! We are so happy to hear that Tia was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very nice, Aaron was very professional in the job and nice, he should deserve a raise
    Response from Heritage Volkswagen Gloucester
    Thank you so much for your kind words! We are so happy to hear that Aaron was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good experience.
    Response from Heritage Volkswagen Gloucester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Absolutely outstanding service from start to finish provided by Heather Stone. The car is amazing and much better than I expected. Would recommend to all!
    Response from Heritage Volkswagen Gloucester
    Hi Thomas, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Heather receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 4.0
    Good
    Response from Heritage Volkswagen Gloucester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Heather who we dealt with was amazing just a bit off a wait 4 are car 🥲 but hope it comes sooner
    Response from Heritage Volkswagen Gloucester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Heather was very good, very patient with me overall, and made the experience very pleasant. From start to finish nothing was too much.
    Response from Heritage Volkswagen Gloucester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Very good
    Response from Heritage Volkswagen Gloucester
    Good morning Debbie, Thank you for taking the time to leave us a 5* review
  • Rating 5.0
    He was amazing couldn’t have asked for a better experience
    Response from Heritage Volkswagen Gloucester
    Good morning Ethan, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
  • Rating 5.0
    Really helpful, knowledgeable and friendly. The process has been very easy.
    Response from Heritage Volkswagen Gloucester
    Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
  • Rating 5.0
    Amazing service from the initial booking. Kept informed all the way through. Car was collected from home by a lovely gentleman, and delivered back as promised. I had a call once the service had been completed to explain any details required etc.
    Fantastic!
    Response from Heritage Volkswagen Gloucester
    Hi Laura, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
  • Rating 5.0
    He was great, I couldn’t have asked for a better experience.
    Response from Heritage Volkswagen Gloucester
    Hi Ethan, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
  • Rating 5.0
    Great customer service
    Response from Heritage Volkswagen Gloucester
    Hi Jamie, Thank you for taking the time to leave us a 5* review
  • Rating 5.0
    Reese and his colleagues were brilliant, facilitated a return visit for my daughter to test. Very impressed with the service received.
    Response from Heritage Volkswagen Gloucester
    Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
  • Rating 5.0
    Spot on
    Response from Heritage Volkswagen Gloucester
    Good evening Thomas, Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you
  • Rating 5.0
    Reace was great help
    Response from Heritage Volkswagen Gloucester
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future.
  • Rating 5.0
    Fantastic help from Reece the mobility specialist
    Response from Heritage Volkswagen Gloucester
    Hi Angela, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Reece receives recognition for his fantastic customer service which he provided to you.
  • Rating 5.0
    Great service, explained well and treated so repectfully :)
    Response from Heritage Volkswagen Gloucester
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Great experience
    Response from Heritage Volkswagen Gloucester
    We're thrilled to see that you enjoyed your visit at Heritage Volkswagen Gloucester.
  • Rating 5.0
    Brilliant first class work from Heather couldn’t ask for more would recommend to anyone my car arrived in 9 weeks was meant to be next February ordered it 25th may A************ and thank you again
    Response from Heritage Volkswagen Gloucester
    Thank you for your kind words - we're glad to have been of service!

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