The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 17:30 |
Tuesday | 08:00 - 17:30 |
Wednesday | 08:00 - 17:30 |
Thursday | 08:00 - 17:30 |
Friday | 08:00 - 17:30 |
Saturday | 08:00 - 12:00 |
Sunday | Closed |
Motability Scheme specialists:
- Ryan Banks
- Tom Clarke
- Thomas Bishop
- Alex Arkell
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 12:30 |
Sunday | Closed |
Motability service specialists:
- David Windess
- Adrian Seaman
- Dean Mathieson
Accessibility features at Sytner Mercedes-Benz Bath
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz Bath
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz Bath can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz Bath on 01761441988 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz Bath
- Rating 5.0Oct 30, 2024Tom was very professional and friendly helping thought out the process at every stage great job by Mercedes and TomResponse from Sytner Mercedes-Benz BathOct 30, 2024Hello Philip, Thank you for sharing such super feedback. I am so pleased to learn that Tom has provided you with exceptional service. He truly embodies the values of the Mercedes-Benz brand and I am proud and fortunate to have him on our team. Your positive comments will mean a great deal to Tom on a personal level, and I look forward to sharing your review with him shortly. Thank you for choosing Mercedes-Benz of Bath, we look forward to serving you again in the future. Kind regards, Nicola Lee, Customer Experience Manager
- Rating 5.0Jul 10, 2023Should have a courtesy car available at no charge if you have your own car insurance would cover it why do one need to leave the car all day for a 3.5 hr job not impressed with that set at all other than that all was goodResponse from Sytner Mercedes-Benz BathJul 19, 2023Hello William, Thank you for sharing your constructive feedback, I am so sorry to hear that your experience has left you feeling somewhat frustrated. Unfortunately, our Group Insurers do not permit customers to drive our vehicles whilst using their own insurance policy and we have to abide by their stipulation, We also offer waiting appointments, perhaps this service would be more suitable in future, our team would be more than happy to keep you topped up with refreshments whilst our technicians attend to your vehicle. I would like to assure you that we take all customer feedback seriously and we will use your comments to help us improve our services going forward. Best regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Jul 5, 2023Great service throughout.Response from Sytner Mercedes-Benz BathJul 6, 2023Hello Andrew, Thank you for sharing your 5* rating and review for the team here at Mercedes-Benz of Bath, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Jun 26, 2023Very good service and friendly staff.Response from Sytner Mercedes-Benz BathJun 28, 2023Hello Kevin, I am delighted to learn that your visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Customer Experience Manager
- Rating 5.0May 2, 2023Wonderful polite attentive customer service provided by Ben and Steph as per usual.
Many thanks
Ms DugganResponse from Sytner Mercedes-Benz BathMay 11, 2023Hello Ursula, We are delighted to hear that you had a great experience with us here at Mercedes-Benz of Bath. Ben and Steph strive to provide our customers with the highest level of service and we are pleased that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for taking the time to share your experience. Best regards, Nicola Lee - Customer Experience Manager - Rating 5.0Mar 9, 2023As always, very helpful and welcoming. Thank you for lending me a car that made me want to upgrade!! Best wishesResponse from Sytner Mercedes-Benz BathMar 10, 2023Good morning Stewart, Thank you for sharing such great feedback for the team here at Mercedes-Benz of Bath and for awarding us a fantastic 5* rating! Your comments are incredibly important and valuable to us and are very much appreciated. We look forward to being of continued support and to welcoming you again in the not too distant future. Have a super weekend! Best regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 1.0Feb 9, 2023I have a mobility car and had it serviced and mot yesterday.
The service was poor my tires pressure were all wrong and for the second time I had a flat tire when I got home also was not given paperwork
Had to call the RAC out to correct workResponse from Sytner Mercedes-Benz BathFeb 14, 2023Hello Gary, Thank you for taking the time out to share your feedback. I am disappointed and concerned to read your review, please be assured that this is certainly not the usual level of customer care we aspire to provide our valued customer and I personally apologise for the inconvenience and stress this has caused you. I have shared your comments with our management team who will investigate the points you have raised and I thank you for bringing them to my attention. Warmest regards, Nicola Lee - Divisional Customer Experience Manager - Rating 4.0Dec 1, 2022Good service but over 2 hours to Carry out an MOT is excessive in my opinionResponse from Sytner Mercedes-Benz BathDec 2, 2022Hello Anita, I am delighted to learn that you have received good service from our team. With regard to your comments about the waiting time, I confirm that the MOT alone takes between 45-60 minutes to complete, so that coupled with a service sounds about right. I apologise for any frustration caused and assure you of our ongoing commitment to providing you with the best level of customer service. Warmest regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Sep 28, 2022Excellent customer serviceResponse from Sytner Mercedes-Benz BathSep 29, 2022Hello Mohammed, Thank you so much for your lovely review. I’m so pleased to learn that you are happy with our service and that you had a great experience with us. I will be sure to share your positive feedback with the team. Kind regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Jul 14, 20225* service from the first step into the Bath Mercedes dealership. Excellent customer service. Dom my new contact came to introduce himself and have an update on New vehicle ordering for next year. 5* for the car valeters, great job!!Response from Sytner Mercedes-Benz BathJul 14, 2022Hello David, Thank you for posting such a fabulous 5* review for Dom and our valeting team here at Mercedes-Benz of Bath. We are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Warm regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Jul 6, 2022Great customer serviceResponse from Sytner Mercedes-Benz BathJul 6, 2022Hello Katie, I am absolutely thrilled to read your wonderful 5* review for Mercedes-Benz of Bath. The team and I are passionate about delivering great service for our customers and I am pleased to learn that you have indeed receive exactly that! Please come back and see us again soon. Kindest regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Jul 5, 2022No problem at allResponse from Sytner Mercedes-Benz BathJul 6, 2022Hello William, Thank you posting your 5* review for the team here at Mercedes-Benz of Bath, we do appreciate it! If there is anything further we may be able to help with please don't hesitate to get in touch. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Apr 28, 2022Excellent serviceResponse from Sytner Mercedes-Benz BathApr 29, 2022Hello Barry, Thank you for submitting your fantastic 5* rating for the team here at Mercedes-Benz of Bath, we are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Warm regards, Nicola Lee - Customer Experience Manager