Motability Scheme at Bristol Street Motors Suzuki Plymouth

Motability Scheme at Bristol Street Motors Suzuki Plymouth

4.8
Rating 4.8
(25 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 16:00Closed Today

Contact information

Address
20 Valley Road
Plympton
Plymouth PL7 1RF
GB
Phone Number
Call Bristol Street Motors Suzuki Plymouth on 01752 756756
Reviews
Visit dealer website

Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 16:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 16:00
SundayClosed

Motability service specialists:

  • Graham Leng
  • Sara Elton
We recommend calling and booking an appointment before visiting.

Accessibility features at Bristol Street Motors Suzuki Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Bristol Street Motors Suzuki Plymouth

Our trained Motability specialists are here to support you throughout the duration of your lease.

Bristol Street Motors Suzuki Plymouth can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Bristol Street Motors Suzuki Plymouth on 01752756756 to make an appointment with our Motability specialist.

Reviews at Bristol Street Motors Suzuki Plymouth

  • Rating 2.0
    Wanted car in early before 9am didn't get it back until after 4pm lucky I didn't opt to stay whilst they did the service
    Response from Bristol Street Motors Suzuki Plymouth
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2JH2301 Kind regards, Liza.
  • Rating 5.0
    In One Word,Excellent!
    Response from Bristol Street Motors Suzuki Plymouth
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Awesome Customer Relations. Will Definitely Be Using Rowes Again. A Big Thank You To Adam For Explaining Everything And Guiding Me Through This Purchase.
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Paul. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Dean
  • Rating 5.0
    Customer service as always spot on . Staff very friendly and genuine
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Peter. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Excellent, everything went smoothly & efficiently. All the paperwork was ready and fully explained prior to signing and the salesman (John Coulson) took the time to ensure that I was comfortable with the car before driving it off the forecourt.
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Joanna. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
  • Rating 5.0
    Great costumer service
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Mansour. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Excellent really Happy good service
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon James. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Very good service here, Adam was very approachable and knew his stuff and was clear when explaining when and how long collection could be, when I handed over my old for new Adam made that process so easy drove away one happy lady with an amazing new car in which I have confidence in and if there did happen to be any issues I'd be more than comfortable to contact Suzuki we'll done Rowes you have a star worker there in Adam
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Samantha. Thank you so much for your kind words! We are so happy to hear that Dean was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Dean.
  • Rating 5.0
    Nothing is to much trouble for them
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Shaun. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Great customer service, really informative, so helpful and made me feel very at ease throughout the whole process
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Sarah. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
  • Rating 5.0
    Great service,friendly helpful staff
    Response from Bristol Street Motors Suzuki Plymouth
    Good afternoon Linda. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Excellent customer service by the dealer who helped me
    Response from Bristol Street Motors Suzuki Plymouth
    Thanks very much for your 5⭐ review and kind words regarding your recent visit to our dealership. We look forward to helping you again next time that you need us Ruth.
  • Rating 5.0
    I was very impressed with my visit to Rowes. John was very helpful and patient. He was very knowledgeable about the cars and could not do enough to help us.
    Response from Bristol Street Motors Suzuki Plymouth
    Now that's the kind of feedback we like to hear! John is a true asset to Rowes and we are glad that his expertise, patience and skills shone through in your recent dealership experience 😀
  • Rating 5.0
    Great customer service and support
    Response from Bristol Street Motors Suzuki Plymouth
    Thanks John for the kind words and for taking the time to leave this 5⭐ review. We really appreciate it!
  • Rating 5.0
    This dealership is always friendly super helpful and know their business. Extremely important to a mobility challenged lady.
    Response from Bristol Street Motors Suzuki Plymouth
    Now that's what we call feedback 🤗 It's a pleasure welcoming you into our dealership Trudy and we really appreciate you going to the effort to relay these kind words following your recent visit.
  • Rating 5.0
    Adam,The Agent Who Dealt With The Application.Explained Everything To My Daughter & Myself Very Clearly.He Is A Credit To Your Company.
    Response from Bristol Street Motors Suzuki Plymouth
    Thanks Paul for taking the time to leave this lovely 5⭐ feedback following your recent dealership experience with Adam 😁 He truly is a credit to our business and we're over the moon that he was there to explain everything that you and your daughter needed with regards to your shiny new Suzuki car ✨🚘
  • Rating 5.0
    Very helpful & knowledgeable, took time to answer all my questions.
    Response from Bristol Street Motors Suzuki Plymouth
    That's what we like to hear Joanna 😀 Thanks for 5⭐ review of your recent experience at Rowes Suzuki Plymouth. Our Motability experts are here and happy to help whenever you need us next!
  • Rating 5.0
    Excellent service the moment we walked in the door 👍🏼
    Response from Bristol Street Motors Suzuki Plymouth
    We pride ourselves on treating every customer as a guest and we are glad this was reflected in your recent experience at Rowes Suzuki Plymouth. Thanks for the lovely 5⭐ feedback Michael.
  • Rating 5.0
    Wonderful service. Excellent motor
    Response from Bristol Street Motors Suzuki Plymouth
    Enjoy your new Suzuki Anne 🚘✨ It was a pleasure welcoming you into the dealership and we look forward to helping you in the future 😄
  • Rating 5.0
    John dealt with my motab order brilliantly. First order and he got me through step by step, kept me up to date at all times. Couldn't have done more.
    Response from Bristol Street Motors Suzuki Plymouth
    You're in good hands with John as he is a true asset to Team Rowes! We are glad that he was able to help every step of the way of your new car journey 🤩 Enjoy your Suzuki Motability car 🚘✨

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