Motability Scheme at Vospers Ford Service Centre Valley Road

4.1
Rating 4.1
(12 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 13:00Closed Today

Welcome to Vospers Ford Service Centre Valley Road

Our trained Motability specialists are here to support you throughout the duration of your lease.

Vospers Ford Service Centre Valley Road can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Vospers Ford Service Centre Valley Road on 01752297517 to make an appointment with our Motability specialist.

Contact information

Address
9-17 Valley Road
Plympton
Plymouth PL7 1RS
GB
Phone Number
Call Vospers Ford Service Centre Valley Road on 01752 297517
Email
Reviews
Visit dealer website

Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Rob Eselby
  • Leanne Moore
We recommend calling and booking an appointment before visiting.

Accessibility features at Vospers Ford Service Centre Valley Road

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Vospers Ford Service Centre Valley Road

  • Rating 5.0
    They were very good fitting us in last minute as for the first time there was no reminder that the MOT was due.
    Response from Vospers Ford Service Centre Valley Road
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    The receptionist was extremely rude to me. She didn't pass on any of the issues I had with the van so it now needs looking at again tomorrow
  • Rating 5.0
    I am very happy with the service thanks
    Response from Vospers Ford Service Centre Valley Road
    Thank you for your kind words - we're glad to have been of service! We pride ourselves on our customer services
  • Rating 5.0
    All very good
    Response from Vospers Ford Service Centre Valley Road
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Vospers Customer Service team
  • Rating 3.0
    Took a long time to get a authorization service from mobility dc
    Response from Vospers Ford Service Centre Valley Road
    Hi Deborah, we are sorry to hear your recent experience was less than satisfactory. We appreciate you bringing your recent experience to our attention. If you are willing, please contact us at vcs@vospers.com so that we can work towards a resolution. We look forward to hearing from you.
  • Rating 5.0
    Rachel H
    Response from Vospers Ford Service Centre Valley Road
    Thank you for your high star rating. We hope to see you again soon!
  • Rating 5.0
    Great customer service
    Response from Vospers Ford Service Centre Valley Road
    Hello Deborah, thank you for sharing feedback on your recent Vospers visit. We hope to see you again soon!
  • Rating 3.0
    Not very good service put van in at 6am was not ready till gone 3pm
    Response from Vospers Ford Service Centre Valley Road
    Hello Aarron, we are sorry to hear your recent experience was less than satisfactory. We appreciate you bringing your recent experience to our attention and will be sure to take your feedback on board. If you have any further queries or concerns, please contact us at vcs@vospers.com.
  • Rating 4.0
    They were a lovely bunch of people and dogs good work
    Response from Vospers Ford Service Centre Valley Road
    Hi Emma, we are very happy to hear of your experience! We hope to see you again soon! Thank you for choosing Vospers.
  • Rating 5.0
    Wonderful help fully professional nothing to much trouble, especially Sam who even dropped me home and picked me up when my car was ready
    Response from Vospers Ford Service Centre Valley Road
    Hi Joanna, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future.
    Best wishes,
    Vospers Van Centre Plymouth
  • Rating 5.0
    Had great experience. As a mobility customer with limited walking a member of staff dropped me home whilst car was waiting for mot. Had two follow up phone calls to keep me updated. Car was then dropped off at my home. Staff were brilliant
    Response from Vospers Ford Service Centre Valley Road
    We are delighted to hear that you had a positive experience that the staff were helpful. We look forward to your next visit. Thank you for choosing Vospers.
  • Rating 4.0
    No problems my WAV was down at 10am and wasn't done till 5pm. Which left me with no WAV all day. Not great as ambulances cam no longer transport wheelchair users, no really they don't. If it could have been done sooner it would have been 5 stars.

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