Motability Scheme at Vertu Renault Plymouth

Motability Scheme at Vertu Renault Plymouth

5.0
Rating 5.0
(26 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
20 Valley Road
Plymouth PL7 1RF
GB
Get directions
Phone Number
Call Vertu Renault Plymouth on 0344 649 3363
0344 649 3363
0344 649 3363
Website

Visit dealer website

Email

admin@internetenquiries.com

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Daniel Evans
  • Jake Backshall
  • Leo Millman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Graham Leng
  • Sara Elton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Renault Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Renault Plymouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Renault Plymouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Renault Plymouth on 03446493363 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Vertu Renault Plymouth

  • Rating 5.0
    The whole experience was excellent,the sales person was brilliant, patient and very knowledgeable.
    Response from Vertu Renault Plymouth
    Dear Steven
    Thank you so much for taking the time to share your experience with us at Vertu Renault Plymouth. We are thrilled to hear that you found the service excellent and that our salesperson was able to assist you with patience and knowledge. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    We strive to provide the best possible service to all our customers, and your kind words are a testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your wonderful review and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 5.0
    Great communication, great customer service
    Response from Vertu Renault Plymouth
    Hello Joseph,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our communication and customer service at Vertu Renault Plymouth. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Please, if my feedback or review is used for advertising or any other purposes, including helping customers better understand your services, I kindly ask that you do not use my name or even the initial of my surname in any way that would make it visible to other customers. Thank you.
    Response from Vertu Renault Plymouth
    Dear Reza B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team at Vertu Renault Plymouth. It is our mission to create a welcoming and supportive environment for all our customers, and your kind words affirm that we are on the right track.

    We are especially grateful for your recognition of the Motability Scheme's impact. It is truly rewarding to know that our efforts are making a difference in the lives of those who face daily challenges. Your appreciation motivates us to continue providing the best possible service.

    Thank you once again for your heartfelt review. We look forward to serving you in the future.

    Warm regards,
    Matthew
  • Rating 5.0
    Leo was amazing and very professional enduring I was informed of everything
    Response from Vertu Renault Plymouth
    Dear Samantha

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Leo at Vertu Renault Plymouth. It’s fantastic to know that his professionalism and dedication to keeping you informed made your visit a great one. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    Keith
  • Rating 5.0
    Very friendly, knowledgeable staff
    Response from Vertu Renault Plymouth
    Hello Joseph,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be friendly and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Renault Plymouth.

    Best regards,
    Liza
  • Rating 5.0
    Very professional and informative
    Response from Vertu Renault Plymouth
    Hello Samantha G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be both professional and informative. Our team at Vertu Renault Plymouth is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Dan was very helpful, knowledgeable and professional. The whole process was made very straightforward and stress free.
    He explained everything to us and made sure we were happy with everything before we left.
    Response from Vertu Renault Plymouth
    Hello Finley D.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Dan was able to assist you in such a helpful, knowledgeable, and professional manner. It's wonderful to know that the process was straightforward and stress-free for you. Ensuring our customers are fully informed and satisfied is our top priority, and we're glad Dan was able to make that happen for you. We truly appreciate your feedback and your perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Excellent
    Response from Vertu Renault Plymouth
    Hello Stephen A.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had an excellent experience with us at Vertu Renault Plymouth. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Brilliant service
    Response from Vertu Renault Plymouth
    Hello Robert

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received brilliant service at Vertu Renault Plymouth. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Vertu Renault Plymouth Team
  • Rating 5.0
    Totally brilliant explained everything brilliantly
    Response from Vertu Renault Plymouth
    Hello Robert,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Vertu Renault Plymouth. Our team strives to provide clear and comprehensive explanations to ensure our customers feel confident and informed. Your feedback is incredibly motivating, and we are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Kind regards, Dean
  • Rating 5.0
    Very friendly Leo who deals with motability was extremely friendly and and mad it an enjoyable experience
    Response from Vertu Renault Plymouth
    Good afternoon Stuart. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault Plymouth. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith
  • Rating 5.0
    Excellent
    Response from Vertu Renault Plymouth
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Excellent from Aaron widdicombe
    Response from Vertu Renault Plymouth
    Thank you so much for your kind words! We are so happy to hear that Aaron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Great service. Always available and nothing was too much to help the change over go smoothly.
    Response from Vertu Renault Plymouth
    Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault Plymouth. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Jacob helped us find exactly what we were after with no messing about and we collected the car not long after placing the order. Very happy!
    Response from Vertu Renault Plymouth
    Hi Brian. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jacob and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Very helpful and very nice people kept us informed with video and phone call and let us know as soon as car was ready to cllect
    Response from Vertu Renault Plymouth
    Good afternoon, Gillian . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Fantastic service from beginning to hand over at Bristol street motors plymouth. Nothing was too much trouble. Very impressed.
    Response from Vertu Renault Plymouth
    Good afternoon, Ian . Thank you for taking the time to leave a review regarding your experience with our team at Bristol Street Motors Renault Plymouth. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Customer experience is extremely important to us. We hope to see you again in the future. Kind regards Danielle.
  • Rating 5.0
    Everything from the first test drive, through to collection has been excellent. The support from Dan and Jamie at Bristol Street Motors Renault Plymouth has been first class.
    Response from Vertu Renault Plymouth
    Good afternoon Nigel. Thank you for taking the time to leave a review regarding your experience with Dan & Jamie at Bristol Street Motors Renault Plymouth. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Excellent customer service from jamie and phil.
    Response from Vertu Renault Plymouth
    Hi Ian. Thank you so much for your kind words! We are so happy to hear that Jamie and Paul were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Really pleased car was gleaming inside and out and staff and receptionist very helpful and friendly thank you
    Response from Vertu Renault Plymouth
    Hi Michael. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

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