Motability Scheme at Vertu Volvo Plymouth

Motability Scheme at Vertu Volvo Plymouth

4.6
Rating 4.6
(13 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
56 Oreston Road
Plymouth PL9 7JQ
GB
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Phone Number
Call Vertu Volvo Plymouth on 01752 925569
01752 925569
01752 925569
Website

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Email

admin@enquiries.co.uk

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sebastian Voicu
  • Matt Carne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volvo Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Volvo Plymouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Volvo Plymouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volvo Plymouth on 01752925569 to make an appointment with our Motability Scheme specialist.

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Reviews at Vertu Volvo Plymouth

  • Rating 5.0
    Exceptional service and could not have got better better service
    Response from Vertu Volvo Plymouth
    Hello Kevin,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received exceptional service at Vertu Volvo Plymouth. Our team is dedicated to providing the best possible service to our customers, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 1.0
    My car not due a mot
    Response from Vertu Volvo Plymouth
    Dear Edward,

    Good afternoon. Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1ED1010

    Kind regards
    Dean
  • Rating 5.0
    Brilliant customer service .
    Response from Vertu Volvo Plymouth
    Hello Samuel

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a brilliant experience with our customer service at Vertu Volvo Plymouth. Our team is dedicated to providing the best service possible, and it’s always rewarding to know when we’ve met our customers' expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    George was so helpful all the way through
    They all made us so welcome thank you.
    Response from Vertu Volvo Plymouth
    Hello Angela

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that George and the team made you feel welcome and were able to assist you throughout your experience with us. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Volvo Plymouth.

    Best regards,
    Keith
  • Rating 5.0
    They were so helpful, and due to my severe anxiety, very patient and reassuring. Seemed to get as much out of handing the car over to me as I got receiving it.
    Response from Vertu Volvo Plymouth
    Hello Kate,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that our team was able to provide you with the patience and reassurance you needed during your visit. It's incredibly rewarding to know that the experience was as fulfilling for us as it was for you. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering exceptional service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best wishes,
    Dean
  • Rating 5.0
    All good but a lot to take in with all the screen functions. I couldn’t get various things to work ie download of manual , connect to internet , voice input.
    Response from Vertu Volvo Plymouth
    Hello Janice,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that you had a positive experience overall. We understand that the screen functions can be a bit overwhelming at first, and we're here to help you get the most out of your equipment.

    If you're having trouble with downloading the manual, connecting to the internet, or using voice input, please don't hesitate to reach out to us. Our team is more than happy to assist you with any questions or issues you might have. We want to ensure that you feel comfortable and confident using all the features available to you.

    Thank you once again for your feedback, and we look forward to assisting you further.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service and took all the worry out of the Procedure
    Response from Vertu Volvo Plymouth
    Dear Angela L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Vertu Volvo Plymouth. Our team is dedicated to making the process as smooth and worry-free as possible, and your kind words affirm that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    Matthew
  • Rating 5.0
    Highly Recommend this dealership, they were very accomodating and knowledgeable. The customer service from George was excellent.
    Response from Vertu Volvo Plymouth
    Hello Stephen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Volvo Plymouth. It's fantastic to know that George and the rest of our team were able to provide you with excellent customer service and accommodate your needs. Your recommendation means a lot to us, and we are grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Keith
  • Rating 5.0
    Kyle was very knowledgeable and made the whole process very easy!!
    Response from Vertu Volvo Plymouth
    Hello Felix,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kyle was able to assist you effectively and make the process easy for you. It's always our goal to provide knowledgeable and seamless service to our customers. Your feedback is greatly appreciated If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Dean
  • Rating 5.0
    Excellent, attentive and informative customer service.
    Response from Vertu Volvo Plymouth
    Good afternoon Janet. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent Service from my entrance into the site to our leave.
    Thorough and informative time with Kyle, no question left unanswered or deemed silly.
    Response from Vertu Volvo Plymouth
    Hi Stuart. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kyle and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Absolutely superb customer service kyle was so helpful thank you
    Response from Vertu Volvo Plymouth
    Hi Nigel Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Kyle was very polite, efficient, he knew his subject. Took the time to explain everything. Overall a great experience.
    Response from Vertu Volvo Plymouth
    Good afternoon Julie. Thank you so much for your kind words! We are so happy to hear that Kyle was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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