Motability Scheme at Sandown Mercedes-Benz of Poole

Motability Scheme at Sandown Mercedes-Benz of Poole

4.8
Rating 4.8
(29 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 10:00 - 16:00
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Welcome to Sandown Mercedes-Benz of Poole

Motability Scheme at Sandown Mercedes-Benz of PooleMotability Scheme at Sandown Mercedes-Benz of PooleMotability Scheme at Sandown Mercedes-Benz of Poole

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sandown Mercedes-Benz of Poole can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sandown Mercedes-Benz of Poole on 01202666330 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Holes Bay Road
Poole BH15 2BD
GB
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Phone Number
Call Sandown Mercedes-Benz of Poole on 01202 666330
01202 666330
01202 666330
Website

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Email

crcsales.ignite@sandown-mercedes.co.uk

Reviews

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Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mali Gould
  • Stephanie Kenderdine
  • Ian Vennell
  • Greg Chaldecott
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Gemma Norman
  • Daniel Muncaster
  • Holly Parker
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sandown Mercedes-Benz of Poole

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sandown Mercedes-Benz of Poole

  • Rating 5.0
    Excellent
  • Rating 5.0
    Greg was very knowledgeable, friendly
    Response from Sandown Mercedes-Benz of Poole
    Hello Susan P.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Greg at Sandown Mercedes-Benz of Poole. It's fantastic to know that his knowledge and friendly demeanor made your visit enjoyable. Your feedback is greatly appreciated and will be shared with Greg and the team. We look forward to welcoming you back in the future!

    Best regards,
    The Sandown Mercedes-Benz of Poole Team
  • Rating 5.0
    Went quite smoothly, mercedes were helpful, only negative thing is time to get car.
    Response from Sandown Mercedes-Benz of Poole
    Hello Linda,

    Thank you so much for taking the time to share your feedback with us. We're delighted to hear that your experience with our team at Sandown Mercedes-Benz of Poole went smoothly and that you found our staff helpful.

    We understand that the wait time for receiving your car was a concern, and we appreciate your patience. We're continually working to improve our processes and reduce wait times for our valued customers.

    Your feedback is invaluable to us, and we're thrilled to have earned a 5-star rating from you. If there's anything more we can do for you or if you have any further suggestions, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme with us.

    Best regards,


    Sandown Mercedes-Benz of Poole
  • Rating 5.0
    The Help was good
    Response from Sandown Mercedes-Benz of Poole
    Hello Nardos F.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our help to be good and that you had a positive experience with us at Sandown Mercedes-Benz of Poole. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sandown Mercedes-Benz of Poole
  • Rating 5.0
    Mali was absolutely brilliant
    Response from Sandown Mercedes-Benz of Poole
    Hello Lynn,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Mali provided you with an exceptional experience at Sandown Mercedes-Benz of Poole. Your feedback is incredibly valuable to us, and it’s fantastic to know that Mali's efforts made a positive impact on your visit.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.

    Best regards,

    The Sandown Mercedes-Benz of Poole Team
  • Rating 5.0
    Very friendly, efficient and helpful with excellent communication through the entire process.
    Response from Sandown Mercedes-Benz of Poole
    Hello Ruby C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, efficient, and helpful throughout your experience with us. Excellent communication is something we strive for, and it's great to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Sandown Mercedes-Benz of Poole Team
  • Rating 5.0
    Staff listened, made the whole process very easy. Nothing was too much trouble.
    Response from Sandown Mercedes-Benz of Poole
    Dear Alison E.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that our staff was able to make the process easy and enjoyable for you. Listening to our customers and ensuring their needs are met is our top priority, and it's gratifying to know that nothing was too much trouble during your visit. Your kind words and perfect rating mean a lot to us, and we look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Sandown Mercedes-Benz of Poole
  • Rating 5.0
    Information received was outstanding. Lots of calls to guide ne through my journey. Fantastic
    Response from Sandown Mercedes-Benz of Poole
    Hello Andrew,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the information provided to be outstanding and that our team was able to guide you effectively through your journey. Your positive feedback is incredibly rewarding and motivates us to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sandown Mercedes-Benz of Poole.

    Best regards,

    Motability Scheme Team
    Sandown Mercedes-Benz of Poole
  • Rating 5.0
    Excellent customer services.
    Response from Sandown Mercedes-Benz of Poole
    Dear Cerys H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service at Sandown Mercedes-Benz of Poole. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Sandown Mercedes-Benz of Poole Team
  • Rating 5.0
    Friendly service, happy to help. Knowledgeable staff
  • Rating 5.0
    Absolutely fantastic
  • Rating 5.0
    Mali Gould is a very lovely lady and treated me extremely well. I am so grateful for her service and could recommend more.
  • Rating 5.0
    Absolutely amazing
  • Rating 1.0
    Rubbish! Got there at 9am as requested!6 hrs later completed!
  • Rating 5.0
    Excellent in all aspects
  • Rating 5.0
    Always a professional friendly service.
  • Rating 5.0
    EXCELLENT BOOKING SERVICE! EXCELLENT MEET AND GREET BY THE LADY AT THE RECEPTION IN SERVICING! GREAT TO MEET JOHN AND HIS CUSTOMER SERVICE WAS EXCELLENT!!! OVERALL JUST GREAT EXPERIENCE!!!
  • Rating 5.0
    Yes very plight, and very helpful
  • Rating 5.0
    Very good service from start to finish.
    A very friendly first contact and speedy service. Friendly staff a credit to Mercedes Poole.
    Thank you.
  • Rating 5.0
    It was great service as ever. Holly was lovely and Tony was extremly pleasant, never regretted buying a Merc from you. Just needed dash putting to normal. I’ll have to call in. It’s gobbledook.

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