Motability Scheme at Dales Cupra Scorrier

Motability Scheme at Dales Cupra Scorrier

3.5
Rating 3.5
(2 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:00Closed Today
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Contact information

Address
Wheal Rose
Scorrier
Redruth TR16 5BX
GB
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Phone Number
Call Dales Cupra Scorrier on 01209 821144
01209 821144
01209 821144
Website

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Email

agi@dalescornwall.co.uk

Reviews

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Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Tony Harrison
  • Daniel Cooper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Sean Pollard
  • Katrina Harvey
  • Clare Hiller
We recommend calling and booking an appointment before visiting.
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Accessibility features at Dales Cupra Scorrier

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Dales Cupra Scorrier

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Dales Cupra Scorrier can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Dales Cupra Scorrier on 01209821144 to make an appointment with our Motability Scheme specialist.

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Reviews at Dales Cupra Scorrier

  • Rating 2.0
    Firstly Dan the Mobility specialist has been very accommodating and helpful, sadly he was the only trained Mobility specialist at the branch making it very difficult to get help at times. Sadly the car isnt very fuel efficient unless your on the dual carriageway or motorway, town driving we are achieving 20-30mpg, the 1.5 petrol dsg formentor is very noisy which is very distracting if you struggle with sensory difficulties, it takes ages to change gears which is probably why it can be very loud. Also the stop start cannot be permanently turned off and will need to be turned off everytime you get in the car via the settings which can be hard to remember as there is nothing to show you that stop start is off or on, with the auto hold feature this makes the car extremely slow to pull away at roundabouts and junctions which is a safety concern. Finally the sat nav is useless as it rarely finds anywhere in Cornwall even with the postcode and if it finds where you want to go itll take you via the longest route possible. Other than these issues the formentor is a lovely car and Dan at cupra definitely has been very helpful prior to getting the car. Sadly we couldnt cancel the car after ordering due to the cost it would incur for cupra which is understandable. Thanks
    Response from Dales Cupra Scorrier
    Thank you so much for your 5* review Aurorah, we're pleased to hear everything went well and that you are happy with the experience provided by our team. We hope you enjoy your new car and look forward to seeing you again. Many Thanks - Dales CUPRA, Scorrier
  • Rating 5.0
    Amazing friendly customer service, made to feel like every other customer even though purchasing a mobility vehicle. Went to other dealerships but came back to Dan as experience was unmatched!
    Response from Dales Cupra Scorrier
    Hi Leighanne, thank you for your excellent review and kind comments for Dan. We're happy to hear everything went well and that you have chosen to order your new Motability vehicle with us. We're looking forward to getting the car to you soon. If there is anything else we can help with at this time, or if you have any questions, just let us know. Dan and the team are always happy to help! All the best - Dales CUPRA, Scorrier

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