Motability Scheme at Heritage Volkswagen Salisbury
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
16 Lower Road
Churchfields
Salisbury SP2 7QD
GB
Phone Number
Call Heritage Volkswagen Salisbury on 01722 431300
01722 431300
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Mark Stewart
- Simon Williams
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Terry Mills
- Natalie Sheppard
- Samuel Broadbent
- Hollie Vincent
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Heritage Volkswagen Salisbury
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Heritage Volkswagen Salisbury
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Heritage Volkswagen Salisbury can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Heritage Volkswagen Salisbury on 01722431300 to make an appointment with our Motability specialist.
Reviews at Heritage Volkswagen Salisbury
- Rating 5.0Apr 11, 2024Excellent experience and service throughout.
Would highly recommend Mark Stewart.
The commication and assurance throughout the mobility process was reassuring and was made to feel a valued customer.Response from Heritage Volkswagen SalisburyApr 16, 2024Hi Denise, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Mark receives recognition for his fantastic customer service which he provided to you. - Rating 5.0Mar 21, 2024Heritage we're extremely accommodating with the booking of my MOT.
The staff were very curtiousResponse from Heritage Volkswagen SalisburyMar 22, 2024Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them. - Rating 5.0Mar 4, 2024Mark Stewart provided exceptional customer service and helped me and my husband with all the information and advice.
His manner was very approachable and. Nothing was too much trouble.
I would highly recommend him
ExcellentResponse from Heritage Volkswagen SalisburyMar 6, 2024Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them. - Rating 5.0Feb 15, 2024Jamie was helpful, polite and patient. Showed us all options and made sure I was comfortable with the car we was choosing and the costs.Response from Heritage Volkswagen SalisburyFeb 16, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 13, 2024Very friendly and well informed.Response from Heritage Volkswagen SalisburyFeb 14, 2024Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
- Rating 5.0Jan 15, 2024Very helpful, I got great customer service from MarkResponse from Heritage Volkswagen SalisburyJan 17, 2024Good morning Jamil, thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 5.0Jan 11, 2024Very please same day service mark was very helpfulResponse from Heritage Volkswagen SalisburyJan 17, 2024Good morning Maria, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
- Rating 5.0Dec 21, 2023Excellent service from start to finish.Response from Heritage Volkswagen SalisburyDec 22, 2023Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
- Rating 3.0Oct 4, 2023Service carried out. Lovely communication to let me know when the car was finished and ready to collect. Very friendly staff. However I opted for the complementary clean. I wasn’t expecting much however it states a wash and hoover and half of my car had been hoovered the other half hadn’t which isn’t ideal.Response from Heritage Volkswagen SalisburyOct 5, 2023Good morning James, Thank you for taking the time to feedback. I’m sorry that on this occasion your car was not returned in the clean state you were expecting. I will pass this on to the team to ensure it doesn’t happen again.
- Rating 5.0Sep 14, 2023Excellent service, facilities and staff.Response from Heritage Volkswagen SalisburySep 14, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 7, 2023Friendly helpful staff. MOT carried out as expected. Car returned clean and freshly washed.Happy.Response from Heritage Volkswagen SalisburyAug 8, 2023Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 5.0Jul 19, 2023The best !!!! Mark was abs amazing and put my mind at ease with setting up my new car , making sure I was comfortable driving an automatic again…. Gave me a lovely cup of coffee ! Really can’t rate this man enough ! My first time with VW and I can say I will now go no where else! Amazing mobility care . 100% impressive 😇 Clare GriffinResponse from Heritage Volkswagen SalisburyJul 24, 2023Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 6, 2023Excellent customer service. Was very helpful and polite. Thanks Jamie mcintyreResponse from Heritage Volkswagen SalisburyJul 13, 2023Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 4.0Jul 3, 2023The service was as good as it could be under the circumstances. It took almost two years for the vehicle to arrive but Salisbury and particularly Mark did try and keep me as updated as they could. VW are the real fault here. I cannot believe that VW didn’t have a reasonable estimate as to when parts may or may not arrive.
Salisbury VW did the best they could under the circumstance presented by VW.Response from Heritage Volkswagen SalisburyJul 3, 2023Thank you for the review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 1.0Jun 29, 20235 starsResponse from Heritage Volkswagen SalisburyJun 30, 2023Good morning Diana, thank you for taking the time to provide your rating, are we able to assist in any way to turn this around, please do make contact on customerfeedback@ha-limited.co.uk many thanks
- Rating 5.0Jun 2, 2023Paul was very professional and understanding of my needs and conducted the sale with the utmost compassion given the nature of the sale. And the cup of Tea was nice and refreshing.Response from Heritage Volkswagen SalisburyJun 30, 2023Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0May 31, 2023Paul best was great from start to finish. It’s my first mobility car and he made it really easy from start to finish . Top salesman and great dealership. Fantastic experience start to finish . Highly recommended . Our new VW Taigo is amazing
- Rating 5.0May 1, 2023Holly was great. Called me the day before, explained everything calmly sat me down with coffee. All good experience
- Rating 5.0Apr 25, 2023Paul explained everything clearly and in a friendly and polite manor, with the reassurance that we are welcome to contact him at any time for help or advice. Very happy with the excellent service.
- Rating 4.0Feb 9, 2023Great customer service