Motability Scheme at Marshall BMW Salisbury

4.6
Rating 4.6
(16 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
London Road
Salisbury SP1 3YU
GB
Phone Number
Call Marshall BMW Salisbury on 01722 325325
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Tom King
  • Robert Faulkner
  • Robert Butler
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Graham Sharland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall BMW Salisbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall BMW Salisbury

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall BMW Salisbury

  • Rating 5.0
    Excellent all round, especially Christian.
    Response from Marshall BMW Salisbury
    Hi Andrew. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group..
  • Rating 5.0
    Very helpful and cannot be faulted.
    Response from Marshall BMW Salisbury
    Thank you Jeremy for your 5 Star review for Marshall BMW Salisbury. We really appreciate it and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Very good service from start to finish. Couldn't fault them, from reception through to the sales team, they were friendly,helpful and courteous. Thank you


    Response from Marshall BMW Salisbury
    Thank you Cassandra. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Everything was as it should be. The work was completed in a timely fashion and future needs were discussed clearly and helpfully.
    Response from Marshall BMW Salisbury
    Thank you Jeremy for your 5 Star review of Marshall BMW Salisbury. We really appreciate it and will forward your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    really nice experience and the service chap was so kind
    Response from Marshall BMW Salisbury
    Thank you for your kind words Roger. We really appreciate your 5 Star review and will be more than happy to pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    I was told that I was expected at 12.30 but I was told 3.30 however they accommodated me and my service was completed xx
    Response from Marshall BMW Salisbury
    Thank you Rachel. We really appreciate your 5 Star review and will pass on your feedback to the Service team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Excellent service. Very friendly and welcoming. Cannot fault the service at all
    Response from Marshall BMW Salisbury
    Thank you Jill. We really appreciate your 5 Star review and will forward a copy to the team at Marshall BMW Salisbury. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    jo was excellent, and very helpful had a lovely experience and I’m very happy with the car. Thank you very much.
    Response from Marshall BMW Salisbury
    Thank you Kobie. We really appreciate your 5 Star review and will pass on your feedback to Jo and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Great service
    Response from Marshall BMW Salisbury
    Thank you for your 5 Star review Jordan, we really appreciate it. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Friendly and helpful staff
    Response from Marshall BMW Salisbury
    Thank you for your 5 Star review Cassandra, we really appreciate it. Kind regards, Heather, Marshall Motor Group.
  • Rating 1.0
    Car was not ready at collection time. Had to be in garage by 09-40 was not even started at 4pm thus had to wait one hour for it , forgot to give us MOT certificate had to be posted they forgot to wash vehicle .Very poor!
    Response from Marshall BMW Salisbury
    Thank you for your review. We are disappointed to note that you have rated us as 1 star. We would appreciate it if you could email us at reviews.bmw@marshall.co.uk with your details so that we can try and address your concerns. We look forward to hearing from you. Thank you. Kind regards, Mariana, Marshall Motor Group
  • Rating 4.0
    Good customer service. Slight lack of communication between departments as I was given conflicting info. Otherwise would be 5 stars.
    Response from Marshall BMW Salisbury
    Thank you Jill, we really appreciate you taking the time to provide your feedback regarding your recent visit to Marshall BMW Salisbury. We are sorry to learn there was a communication issue and will ensure the Service team receive a copy of your review. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    My daughter and I both love dealing with Sarah, she is so friendly, polite and extremely helpful. Always remembers us, and we have a nice chat and a laugh. Wish more people like her!
    Response from Marshall BMW Salisbury
    Thank you Heather for taking the time to review Marshall BMW Salisbury. We really appreciate your 5 Star review and will be more than happy to pass on your kind words to Sarah and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Great experience friendly staff and very professional
    Response from Marshall BMW Salisbury
    Thank you Clifford. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    From first ordering the car until collection customer service team, especially Rob Brodie, have been nothing but professional
    Michelle B
    Response from Marshall BMW Salisbury
    Thank you Michelle, we really appreciate the review and will pass on your feedback to the team. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Absolutely fine.Car was done to a high standard,everything explained.Wouldnt hesitate to use them again.
    Response from Marshall BMW Salisbury
    Thank you Alexander for taking the time to review Marshall BMW Salisbury - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group

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