Motability Scheme at Sytner Mercedes-Benz Swindon

Motability Scheme at Sytner Mercedes-Benz Swindon

4.7
Rating 4.7
(27 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Drakes Way
Swindon SN3 3HT
GB
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Phone Number
Call Sytner Mercedes-Benz Swindon on 01793 756666
01793 756666
01793 756666
Website

Visit dealer website

Email

alankeevil@sytner.co.uk

Feedback

Leave dealer feedback

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Justin Doughty
  • Oliver Day
  • Diogo Pereira Lobo
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jon Lambert
  • Mica Burgess
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz Swindon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz Swindon

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Sytner Mercedes-Benz Swindon can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Sytner Mercedes-Benz Swindon on 01793756666 to make an appointment with our Motability specialist.

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Reviews at Sytner Mercedes-Benz Swindon

  • Rating 5.0
    5 star experience with Justin of Swindon Mercedes-Benz.

    Nothing is ever too much trouble. Our application ran smoothly pick up was a breeze.

    Thank you Justin.
  • Rating 4.0
    Good
    Response from Sytner Mercedes-Benz Swindon
    Dear Jane,

    Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with the Motability Scheme at Sytner Mercedes-Benz Swindon. Your feedback is incredibly valuable to us as we strive to provide the best service possible.

    If there is anything specific you think we could improve upon to make your experience even better, please feel free to let us know. We are always eager to learn from our customers and enhance our services.

    Thank you once again for your feedback, and we look forward to serving you in the future.

    Best regards,


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Very quick and efficient service
    Response from Sytner Mercedes-Benz Swindon
    Dear Laura

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and efficient. Our team at Mercedes-Benz of Swindon are dedicated to providing the best experience possible and your feedback is greatly appreciated. We look forward to seeing you again!

    Kind regards
    Angela Blacklaw
    Mercedes-Benz of Swindon
  • Rating 5.0
    Everything was perfect đź‘Ś
    Response from Sytner Mercedes-Benz Swindon
    Dear Nina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Mercedes-Benz of Swindon was perfect. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you again!

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I was greeted very politely and friendly. The employee who deals with my application is extremely kind and attentive to details. He explains everything to me in detail. Whenever I have a question, I receive an answer by email within minutes. I want to say that the Mercedes company is very lucky to have such a young and ambitious employee named Diogo Lobo
    Many thanks for his assistance.
    Response from Sytner Mercedes-Benz Swindon
    Dear Nina, I am absolutely thrilled to read your excellent 5* review for Mercedes-Benz of Swindon. I am delighted to learn that you received great service from us and that you thought the team deserved some appreciation. Diogo is really focused on delivering an exceptional customer experience and I will be sure to let him know that he has been successful on this occasion music to our ears! Please don't hesitate to get in touch if we can be of any further assistance. Kindest regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Friendly & efficient
    Response from Sytner Mercedes-Benz Swindon
    Dear Hannah, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Swindon. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Diogo is brilliant so helpful and polite
    Response from Sytner Mercedes-Benz Swindon
    Hello Lewis, Thank you for sharing your fabulous 5* rating and review for Diogo and the team here at Mercedes-Benz of Swindon, your positive feedback is highly valued and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager

  • Rating 5.0
    Top notch, looked after by excellent employees
    Response from Sytner Mercedes-Benz Swindon
    Hello Gary, We are delighted to learn that you've had a great experience with us at Mercedes-Benz of Swindon. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated! Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Diogo was great
    Response from Sytner Mercedes-Benz Swindon
    Hello Lewis, We are delighted to hear that you had a great experience with us at Mercedes-Benz of Swindon. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 4.0
    Always great customer service đź‘Ť
    Response from Sytner Mercedes-Benz Swindon
    Hello Lovleena, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Swindon. We strive to provide the best customer service and we are pleased that we were able to meet your expectations. We will continue to work hard to ensure that all our visitors have a positive experience with us. Thank you for your support and we look forward to welcoming you again soon. Best regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Justin is fantastic sorts everything out nice to deal with great service as well also excellent after sales service extremely great to deal with
    Response from Sytner Mercedes-Benz Swindon
    Hello Barry, Thank you for the fantastic feedback. We will share your comments with Justin and the wider team. It was a pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction, it is appreciated! Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Justin was so kind and helpful
    Response from Sytner Mercedes-Benz Swindon
    Dear Jason, Thank you very much for posting your terrific review and 5* rating. I will be sharing your comments with Justin at Mercedes-Benz of Swindon, our lovely comments will make his day! We appreciate your business and look forward to welcoming you again in due course where I’m sure
    you will meet some other great team members who will keep your Mercedes in perfect working order over the coming years. Kind regards, Angie Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Justin was excellent and very supportive in ensuring that everything was understood- excellent customer service
    Response from Sytner Mercedes-Benz Swindon
    Hello Christopher, We are delighted to hear that you had a great experience with us at Mercedes-Benz of Swindon and with Justin in particular. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again in the not too distant future. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Very good customer service at a much better level than before much happier this time around thank you
    Response from Sytner Mercedes-Benz Swindon
    Good morning Darren, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Swindon, your kind comments about our customer service is highly valued by us all and we look forward to welcoming you again next time! Have a lovely weekend. Best Regards. Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Experts in every way possible always a pleasure to deal with.
    Response from Sytner Mercedes-Benz Swindon
    Hello Jacqueline, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Swindon. We strive to provide our customers with the highest level of service, care and respect and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again next time! Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Good customer service
    Response from Sytner Mercedes-Benz Swindon
    Hello Sharon, Thank you for taking the time out to share your fantastic 5*rating and review for the team here at Mercedes-Benz of Swindon, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Customer service is second to none as always!
    Response from Sytner Mercedes-Benz Swindon
    Good morning Scott, Thank you so much for your fantastic review, it is very much appreciated. I am delighted that you have received such great service from us, as delivering 5* Customer Experience is a real focus point for us and we are working really hard to deliver a premium and memorable service. If you should need any assistance in the future, please don't hesitate to contact us. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 1.0
    Lost confidence in the workshop every time the car comes in it leaves with more issues than it came in with
    Response from Sytner Mercedes-Benz Swindon
    Hello Darren, Thank you for taking your time out to leave this feedback. I am sorry to hear that your experiences have left you feeling this way. I would like to investigate your concerns further so perhaps you would be kind enough to share your full name, registration number along with your preferred method of contact? Looking forward to hearing from you in due course. Best regards, Nicola Lee - Divisional Customer Experience Manager - nicolalee@sytner.co.uk
  • Rating 4.0
    Good
    Response from Sytner Mercedes-Benz Swindon
    Good morning Johanna, Thank you for taking the time to share your review following your recent visit to Mercedes-Benz of Swindon. Whilst it's really great that we delivered a 4* service, we are always striving for 5 stars, and so if you have any specific comments on how we can improve our customer experience, we would really welcome them. Thank you once again for your feedback. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    We’re very happy with Sytners who have always been very professional and helpful. Would recommend them to anyone
    Response from Sytner Mercedes-Benz Swindon
    Hello Yvonne, Thank you for awarding the team here at Mercedes-Benz of Swindon such a fantastic 5* rating, we are really grateful and appreciate you taking the time to do so. If there is anything further we could help with, please don't hesitate to get in touch. Kind regards, Nicola Lee - Customer Experience Manager

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