Motability Scheme at Fish Brothers Škoda Swindon

4.8
Rating 4.8
(48 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Contact information

Address
Fenn Close
Peatmoor
Swindon SN5 5BL
GB
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Phone Number
Call Fish Brothers Škoda Swindon on 01793 758100
01793 758100
01793 758100
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Paul Rockett
  • Liam Swepson
  • Shinara Cobb
  • David Offler
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Chris Clare
  • Robert Matthews
We recommend calling and booking an appointment before visiting.
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Accessibility features at Fish Brothers Škoda Swindon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Fish Brothers Škoda Swindon

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Fish Brothers Škoda Swindon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Fish Brothers Škoda Swindon on 01793758100 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Fish Brothers Škoda Swindon

  • Rating 5.0
    I recently had the pleasure of visiting this dealer, Dave was incredibly helpful, knowledgeable, and courteous. He took the time to understand my needs and preferences, providing insightful advice that helped me make an informed decision. Dave's professionalism and expertise made the car-buying/ordering process smooth and enjoyable.
    Response from Fish Brothers Škoda Swindon
    Hi Jennifer, thank you so much for taking the time to leave us such a fantastic 5-star review, it is great to hear about your experience and the customer service received. We look forward to welcoming you back to the dealership soon! Kind Regards, Molly.
  • Rating 5.0
    Dave was very knowledgable and informative. I felt comfortable and unpressured through the process, which was also efficient
    Response from Fish Brothers Škoda Swindon
    Good Morning Jordan. Thank you so much for taking the time to leave us a 5-star review. It's great to hear about your experience and we will be sure to pass this fantastic feedback onto Dave. We look forward to welcoming you back to the dealership soon! Thanks, Molly.
  • Rating 5.0
    David was really helpful and thorough
    Response from Fish Brothers Škoda Swindon
    Good Morning Christina. Thank you for taking the time to leave a great review for our team. It's great to hear about the wonderful customer service you received during your visit. We hope you enjoy your new car. Kind Regards, Molly.
  • Rating 5.0
    Easy process from start to finish. The salesman was very helpful and friendly.
    Response from Fish Brothers Škoda Swindon
    Good Morning David, Thank you for taking the time to leave a fantastic review for our team. It's great to hear about your experience and the great customer service you received. We look forward to welcoming you back to the dealership in future. Kind Regards, Molly.
  • Rating 5.0
    Great customer service. Paul (Swindon (Motability)) really made the transition smooth from start to finish.
    Response from Fish Brothers Škoda Swindon
    Hi Robert, thank you so much for taking the time to leave us a 5-star review, it is wonderful to hear about the great service you received from Paul and we will be sure to pass this on to him. We hope you love your new car and we very much look forward to seeing you again soon. Thanks, Callum
  • Rating 5.0
    Great customer service David was a pleasure to meet and speaking to him he made me feel very welcome as a disabled person he was aslo very clear about the car and all of the things that I needed to know that is why I give skoda a 5 star rating for anyone who wants to visit
    Response from Fish Brothers Škoda Swindon
    Hi Ashley, thank you so much for taking the time to leave us a 5-star review, it is wonderful to hear about the great experience you have had with us and we will be sure to pass this on to David. Thank you once again and we very much look forward to seeing you again soon. Thanks, Callum
  • Rating 5.0
    Extremely helpful, pleasant, a pleasure dealing with the girls. Thank you
    Response from Fish Brothers Škoda Swindon
    Hi Rosanna, thank you so much for taking the time to leave us a review, it is wonderful to hear about the great service you received with us and we very much look forward to seeing you again soon. Thanks, Callum
  • Rating 5.0
    The experience of picking up the car was faultless and very easy. David was very kind, friendly and helpful; nothing was too much trouble for him with answering our questions. L.H
    Response from Fish Brothers Škoda Swindon
    Good afternoon Lisa,
    Thank you for taking the time to leave such a wonderful review for our team and in particular David.
    We are pleased to hear about the excellent service you have received during your handover and we hope you enjoy your brand-new Škoda.
    We look forward to seeing you again in the future.
    Kindest regards,
    Michelle
  • Rating 5.0
    Brilliant customer service plus a fantastic with showing the cars to people plus they are a woundful team
    Response from Fish Brothers Škoda Swindon
    Hello Ashley, thank you so much for taking the time to leave us a 5-star review, it is wonderful to hear about the brilliant experience you have had with us and we very much look forward to seeing you again soon. Thanks, Callum
  • Rating 5.0
    Paul Rockett is invaluable to both Motability and Skoda. What a lovely way to get a car, Paul was knowledgeable and friendly. Fab experience.
    Response from Fish Brothers Škoda Swindon
    Hello Joanne, thank you so much for taking the time to leave us a 5-star review and for your kind words, we are so pleased to hear that you had such a fabulous experience with us and we will be sure to pass this on to Paul. We hope you love your new car and we very much look forward to seeing you again soon, Thanks, Callum
  • Rating 5.0
    Friendly and helpful, certainly a massive improvement over the Nissan Experience
    Response from Fish Brothers Škoda Swindon
    Good morning Andrew,
    Thank you for taking the time to leave a wonderful review for our Škoda team. We are pleased to hear that you received excellent, friendly service throughout your visit and we look forward to welcoming you back to the dealership in the future.
    Kindest regards,
    Michelle
  • Rating 5.0
    Great customer service and a pleasant handover and pre video handover was just the ticket as I was familiar with the basic controls all in all very well done
    Response from Fish Brothers Škoda Swindon
    Hello Paul, thank you for taking the time to leave us a 5-star review, it is wonderful to hear about the great service you had with us and we hope you absolutely love your new car. If you need anything else, do not hesitate to get in touch. Thanks, Callum
  • Rating 4.0
    Once I got around being offered in stock vehicles the service was flawless!
    Response from Fish Brothers Škoda Swindon
    Hello Kristian, thank you for taking the time to leave us a review, we are pleased to hear about the flawless service you received with us and we hope you love your new car. We very much look forward to seeing you again soon. Thanks, Callum
  • Rating 5.0
    Excellent service from start to finish. Paul kept us informed every step of the way. Will not hesitate to order in the future.
    Response from Fish Brothers Škoda Swindon
    Hi Callum, thank you so much for taking the time to leave us a wonderful 5-star review, it is amazing to hear about the excellent service you have received from Paul and we will be sure to pass this on to him. We hope you are enjoying your new car and we look forward to seeing you again soon. Thanks, Callum
  • Rating 5.0
    Excellent we always
    Response from Fish Brothers Škoda Swindon
    Good morning Joseph,
    Thank you for taking the time to leave a great review for our team. We are pleased to hear about your experience and we look forward to seeing you again in the future.
    Kindest regards,
    Michelle
  • Rating 5.0
    Paul rockett was terrific could not do enough to help me thank you.
    Response from Fish Brothers Škoda Swindon
    Good morning John,
    Thank you for taking the time to leave a wonderful review for Paul. It is fantastic to hear about your experience and that Paul has gone above and beyond throughout your application process.
    We look forward to seeing you again soon.
    Kindest regards,
    Michelle
  • Rating 5.0
    Great service and no hassles thank you
    Response from Fish Brothers Škoda Swindon
    Good morning Alison,
    Thank you for taking the time to leave a wonderful review for our team. It is fantastic to hear about the hassle-free service you received and we look forward to seeing you again in the future.
    Kindest regards,
    Michelle
  • Rating 2.0
    Service was overdue by 2 months as no courtesy car could be reserved for me. I think it's wrong that the dealership rely on sensors to tell them when anything needs looking at on the car this was my 1st service that by there records shouldn't of needed until July 2023 which is 2 yrs after purchasing the car. Felt like I wasn't listened to with regards to issues with the car and excuses seemed to be given instead of facts. Couldn't book car in on time I was advised by skoda to call RAC as I had sensor errors coming up and they would recover it as its a mobility vehicle and it would be looked at there and then and I would be able to get a courtesy car through the insurance company. Totally disheartened and lost all faith in skodas and dealership itself.
    Response from Fish Brothers Škoda Swindon
    Good morning Julia,
    Thank you for taking the time to leave a review for our team, however, we are sorry to hear about the experience you have had. Unfortunately, we experienced an influx of bookings at a time when we were recruiting technicians to join our dealership and we can only apologise for the delay and impact this has had on bookings. For all Motability vehicles, there is an agreement with RAC that they will attend to any customers who have a drivability fault present, from there they can supply a relief vehicle through Motability to keep customers on the road. Once again, we are very sorry for the inconvenience and frustration this has caused during your experience.
    If there is anything further you would like to discuss or you have any further questions, please do not hesitate to contact us at marketing@fish-bros.co.uk.
    Kindest regards,
    Michelle
  • Rating 4.0
    There was an issue with the key fob/central locking when the car came back from its service and the car had to go back the next day. Unfortunate but it was sorted!
    Response from Fish Brothers Škoda Swindon
    Hello Sally, thank you so much for taking the time to leave us a review and we are so pleased to hear that your overall experience with us was good. We are sorry to hear about the issue you had with the key fob but are very pleased that we were able to rectify this for you. Thank you again for the review and we look forward to seeing you again soon. Thanks, Callum
  • Rating 5.0
    Great service from sales (Paul rocket)
    Response from Fish Brothers Škoda Swindon
    Hello Neil, thank you so much for taking the time to leave us a 5-star review, it is wonderful to hear about the great service you have received from Paul and we will be sure to pass this on to him. We hope you love your new car and we very much look forward to seeing you again soon. Thanks, Callum

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