Motability Scheme at Vertu Volvo Taunton

Motability Scheme at Vertu Volvo Taunton

4.2
Rating 4.2
(15 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Welcome to Vertu Volvo Taunton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volvo Taunton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volvo Taunton on 01392536617 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Priory Way
Taunton
Taunton TA1 2BB
GB
Phone Number
Call Vertu Volvo Taunton on 01392 536617
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jeff Mark
  • Richard Hill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Alan Dimond
  • Simon Drayton
  • William Bingham
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volvo Taunton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volvo Taunton

  • Rating 4.0
    Very friendly, helpful and accommodating
    Response from Vertu Volvo Taunton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,Chloe
  • Rating 5.0
    Very friendly dealership. Smooth hand over. Happy.
    Response from Vertu Volvo Taunton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very professional and helpful
    Response from Vertu Volvo Taunton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 1.0
    MOT brilliant. Organised a test drive at same time. Nobody knew anything about it. Spoke to Rich to organise!
    Response from Vertu Volvo Taunton
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1JA3110 Kind regards, Liza.
  • Rating 5.0
    Very good as always
    Response from Vertu Volvo Taunton
    Hi Thomas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent as always
    Response from Vertu Volvo Taunton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Excellent! Sadly not of what I would say of the Bristol based dealership!!
    Response from Vertu Volvo Taunton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Great servicing and customer servicing skills by Leigh. Attentive and relevant.
    Response from Vertu Volvo Taunton
    Good afternoon Janet. Thank you so much for your kind words! We are so happy to hear that Leigh was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
  • Rating 5.0
    On time, friendly, efficient.
    Response from Vertu Volvo Taunton
    Hi Isobel, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent service.
    Response from Vertu Volvo Taunton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dawn
  • Rating 5.0
    Treated with respect and given a good feeling.
    Car looks and feels great PJW
    Response from Vertu Volvo Taunton
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 3.0
    Looked after us really well as always , picked up car from home and brought it back clean the only problem was the next day the wipers jammed on the windscreen luckily my wife was able to swap them over so we could go out
    Response from Vertu Volvo Taunton
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 5.0
    Excellent customer service
    Response from Vertu Volvo Taunton
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 1.0
    Very bad
    Response from Vertu Volvo Taunton
    Good afternoon
    I am sorry that you have seen the need to score your recent visit as you have. I understand you pointed out some damage to your lower front bumper. Our team where able to track your vehicle movements during the day via our dealership camera tracker which clearly recorded no incident. Our Aftersales manager did invite you to view this process which you declined. We do have in group a specialist cosmetic repair centre and would be pleased to assist you with competitive solution.
  • Rating 5.0
    Really helpful
    Response from Vertu Volvo Taunton
    Thanks for the fab 5* review!

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