Motability Scheme at Trustford Trowbridge

4.7
Rating 4.7
(43 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Canal Road
Trowbridge BA14 8RL
GB
Get directions
Phone Number
Call Trustford Trowbridge on 01225 752525
01225 752525
01225 752525
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Harry Jones
  • Samuel Light
  • Harry Flenley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Ella Powell
  • Stephanie Hart
We recommend calling and booking an appointment before visiting.
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Accessibility features at Trustford Trowbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Trustford Trowbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Trustford Trowbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Trustford Trowbridge on 01225752525 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Trustford Trowbridge

  • Rating 5.0
    Friendly approachable staff
    Keep you in the loop to what’s going on and how long things are taking.
    Always telling you when it’s ready for collection.
    Response from Trustford Trowbridge
    Dear Stephanie H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff friendly and approachable. Keeping our customers informed and updated is a top priority for us, and we're glad to know that you appreciated being kept in the loop about the progress and collection times. Your feedback is incredibly valuable to us, and your perfect rating of 5.0 truly means a lot. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Excellent service and car was sourced very quickly everything went smoothly.
    Response from Trustford Trowbridge
    Dear Tina M.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service and that we were able to source your car quickly and smoothly. Your satisfaction is our top priority, and your kind words mean a lot to our team here at TrustFord Trowbridge.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    The young man was very good. Showed me all the things in the car.
    Response from Trustford Trowbridge
    Dear Patricia S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team member, who was able to assist you effectively by showing you all the features of the car. Your feedback is incredibly valuable to us, and it is always rewarding to know that our efforts are appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Excellent experience all round Harry at trust ford couldn’t be more helpful
    Response from Trustford Trowbridge
    Hello Jayne B.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience with us at TrustFord Trowbridge. Harry will be delighted to know that he was able to assist you effectively. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    Very pleased and very professional
    Response from Trustford Trowbridge
    Dear Mandy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were very pleased with your experience and found our service to be professional. At TrustFord Trowbridge, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    TrustFord Trowbridge Team
  • Rating 5.0
    Great service with picking up car and returning after MOT.
    Response from Trustford Trowbridge
    Hello David H.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the service you received during your car's MOT. Our team at TrustFord Trowbridge is dedicated to providing excellent service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    Harry was very helpful and would recommend to others needing help with getting a car.
    Response from Trustford Trowbridge
    Dear Amy H.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Trowbridge. We are thrilled to hear that Harry was able to assist you effectively and that you would recommend our services to others. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    A little longer then expected . But good
    Response from Trustford Trowbridge
    Hello Tristan B.,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us at Trustford Trowbridge, even if it took a little longer than expected. Your feedback is invaluable, and we're thrilled to know that you were satisfied with our service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Trustford Trowbridge Team
  • Rating 5.0
    Excellent services
    Response from Trustford Trowbridge
    Dear Karen G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our services excellent. At Trustford Trowbridge, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Trustford Trowbridge Team
  • Rating 5.0
    Very friendly staff and very efficient
    Response from Trustford Trowbridge
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and efficient. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    He was very helpful
    Response from Trustford Trowbridge
    Hello Tina R.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful and that your experience with us was a positive one. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The guy who collected my car was an angel!
    Response from Trustford Trowbridge
    Hello Annette,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team member who collected your car. It's always our goal to provide exceptional service, and we're delighted to know that he made such a great impression.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    All staff professional and friendly
    Response from Trustford Trowbridge
    Hello David,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff both professional and friendly. Providing excellent service is a top priority for us at TrustFord Trowbridge, and your feedback is greatly appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Trowbridge Team
  • Rating 5.0
    Ever so polite man called Harry that talked us through everything and helped to make the process easy
    Response from Trustford Trowbridge
    Hello Charlie G.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Harry was able to assist you effectively and make the process easy. Providing excellent service is our top priority, and it's great to know that Harry's efforts made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Harry was very polite helping ,and explained everything to me clearly. And I'm enjoying my new ford puma thank u .
    Response from Trustford Trowbridge
    Dear Amanda,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Harry was able to assist you effectively and that you are enjoying your new Ford Puma. Providing clear and polite service is something we strive for, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Very friendly polite service at ford garage.was bk in see Harry who was very polite caring .And went through all details with me .I highly recommend Harry .
    Response from Trustford Trowbridge
    Dear Amanda A.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at TrustFord Trowbridge and that Harry was able to assist you with such care and attention. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Harry. We look forward to welcoming you back in the future and continuing to provide you with excellent service.

    Best regards,

    The TrustFord Trowbridge Team
  • Rating 1.0
    Nice car , very disappointed in sales team
    Response from Trustford Trowbridge
    Dear Tristan B.,

    Thank you for taking the time to share your feedback with us. We are pleased to hear that you are happy with the car, but we are truly sorry to learn about your disappointment with our sales team. Your experience is important to us, and we strive to provide the best service possible to all our customers.

    Please know that we take your feedback seriously and are committed to addressing the issues you've raised. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to have the opportunity to improve your experience with us in the future.

    Thank you for bringing this to our attention.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Vince was very helpful when I had questions and helped us connect our phones and explained the car.
    Response from Trustford Trowbridge
    Dear Nichola W.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Vince was able to assist you effectively and that you found his help with connecting your phones and explaining the car valuable. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Trowbridge.

    Best regards,
    The Motability Scheme Team at TrustFord Trowbridge
  • Rating 5.0
    Good
    Response from Trustford Trowbridge
    Hello Marcus G.,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us at Trustford Trowbridge. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Trustford Trowbridge Team
  • Rating 5.0
    Very helpful throughout
    Response from Trustford Trowbridge
    Hello Stephen,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service very helpful throughout your experience with us. At TrustFord Trowbridge, we strive to provide the best possible service to all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Trowbridge Team

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