Motability Scheme at Mercedes-Benz Truro

5.0
Rating 5.0
(16 reviews)
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
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Contact information

Address
Probus
Truro TR2 4HX
GB
Get directions
Phone Number
Call Mercedes-Benz Truro on 01872 520900
01872 520900
01872 520900
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability Scheme specialists:

  • Kevin Wharton
  • Frazer Pritlove
  • Matthew Lambert
  • Chelsea Lydon
  • Daniel Preston
  • Leon Harrison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Simon Minter
  • Ben Parr
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz Truro

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mercedes-Benz Truro

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz Truro can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz Truro on 01872520900 to make an appointment with our Motability specialist.

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Reviews at Mercedes-Benz Truro

  • Rating 5.0
    Collected as agreed, all relevant work completed and above and beyond. Great service, in every sense.
    Response from Mercedes-Benz Truro
    Good Afternoon Karen,

    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received at Mercedes Benz of Truro and will ensure the dealership receives the recognition.
    Many thanks City West Country
  • Rating 5.0
    Excellent
    Response from Mercedes-Benz Truro
    Good Afternoon Katherine,

    Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience.

    Kind Regards
    City West Country
  • Rating 5.0
    Great service as usual
    Response from Mercedes-Benz Truro
    Good Afternoon Daren,

    Thank you for the great review and the feedback on Mercedes Benz of Truro, we really appreciate it. We look forward to welcoming you back to the business again soon.

    Kind regards.
    City West Country
  • Rating 5.0
    Everything was well organised and went smoothly.
    Response from Mercedes-Benz Truro
    Good Afternoon Katharine,

    We are so happy to hear you had such a great experience. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.

    Kind Regards
    City West Country
  • Rating 5.0
    Excellent service. Lovely car to drive and really customer focused
    Response from Mercedes-Benz Truro
    Good Afternoon Barbara,

    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership We look forward to dealing with you again in the future and happy motoring!

    Kind Regards
    City West Country
  • Rating 5.0
    Efficient and friendly as always
    Response from Mercedes-Benz Truro
    Hello Paul, Thank you for taking the time to write this wonderful review. I am very glad to hear that the team was efficient and friendly and the level of service that you received was great. I have passed your comments over to the team who will be especially pleased to hear your kind words. We hope to see you again. Kind regards, City west country.
  • Rating 5.0
    Great service
  • Rating 5.0
    Prompt and helpful.
  • Rating 5.0
    It's been a really good experience from the start until now, shame that they are not on the scheme anymore.
  • Rating 5.0
    Friendly staff, who were very helpful explaining everything we needed to know. Went above what I needed by helping get other items done which was required. Excellent service just wised I lived near here to always use this garage/dealership.
  • Rating 5.0
    Reliable and well timed service
  • Rating 5.0
    Very helpful staff
  • Rating 5.0
    Excellent service has always June Holpin
  • Rating 5.0
    First class customer service, great communication, and completely professional service from start to finish
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Great, they picked the car up, serviced it, MOT it, cleaned it and dropped it back. Couldn't have asked for any more (Well maybe fully valeted).

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