Motability Scheme at Vertu Volvo Truro

Motability Scheme at Vertu Volvo Truro

4.9
Rating 4.9
(31 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volvo Truro

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volvo Truro can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volvo Truro on 01872461487 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Threemilestone Industrial Estate
Threemilestone
Truro TR4 9LD
GB
Get directions
Phone Number
Call Vertu Volvo Truro on 01872 461487
01872 461487
01872 461487
Website

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Email

admin@enquiries.co.uk

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Brett Willey
  • Connor Williams
  • Joseph Venn
  • Viktoriia Huivan+
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Chris Dawson
  • Annabel Elvin
  • Laurence Homes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volvo Truro

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volvo Truro

  • Rating 4.0
    Very informative. Very polite. And very kind and thoughtful.
    Response from Vertu Volvo Truro
    Hello Robert

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our service informative, polite, and thoughtful. Your feedback is incredibly valuable to us as we strive to provide the best experience possible for our customers. If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We look forward to welcoming you back to Vertu Volvo Truro in the future.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Volvo Truro
  • Rating 5.0
    Great service, a massive thank you to Viktoriia for coming in on her day off so i could get my car x
    Response from Vertu Volvo Truro
    Hello Shelley,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Volvo Truro. Viktoriia is indeed a valued member of our team, and we’re delighted to know she went above and beyond to assist you. Your kind words and appreciation mean a lot to us. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    The staff were amazing ,they couldn't have been more helpful ,.
    Response from Vertu Volvo Truro
    Hi Paul, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent service Thank you

    Viktoriia was first class
    Response from Vertu Volvo Truro
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Really listened to what my needs were and pointed us in the right direction. Would highly recommend this dealership.
    Response from Vertu Volvo Truro
    Hi Thomas. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 4.0
    The handover went very well everything with the new car explained Adam was very helpful
    Response from Vertu Volvo Truro
    Good afternoon Colin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Exceptional customer service, especially from Viktoriia Huivan.
    Response from Vertu Volvo Truro
    Good afternoon Darren. Thank you so much for your kind words! We are so happy to hear that Viktoria was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Conner was just a lovely salesman, he explained everything, was very patient with us .
    Response from Vertu Volvo Truro
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Perfect!
    Response from Vertu Volvo Truro
    Hi Andrew, thank you for taking the time to leave us this great review! It is great to know that you rate us 5 stars and enjoyed your experience with us at Vertu Volvo Truro! Kind regards, Kerry
  • Rating 5.0
    Excellent. Felt very welcome, ever explained carefully with detail. Ordered my car. A very positive meeting.
    Response from Vertu Volvo Truro
    Good afternoon, Lesley . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Always great service.
    Response from Vertu Volvo Truro
    Good afternoon Gabriel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    The team and the garage were as usual excellent. There had been a hitch from the previous service but that was dealt with. Your staff are always courteous and helpful. All good.
    Response from Vertu Volvo Truro
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Great staff very helpful
    Response from Vertu Volvo Truro
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Greeted with a smile and my car was immediately dealt with and I got a curtesy car to use. They were very quick with the work ans my car had a nice wash to top it off. First class service such friendly staff I cannot fault them I always made to feel welcome and special
    Response from Vertu Volvo Truro
    Hi Gigi, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very good customer service , polite and helpful
    Response from Vertu Volvo Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dawn
  • Rating 5.0
    Great customer service keeping me informed. Thank you
    Response from Vertu Volvo Truro
    Hi Oneal. Thank you for taking the time to leave us this wonderful 5 star review, We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    The entire experience was professional and effortless on our part. Rosemary Whiting
    Response from Vertu Volvo Truro
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Karen
  • Rating 5.0
    The staff in Volvo Truro are always friendly and helpful. I truly hope that Volvo reappear on the Motability list ready for my next car.
    Response from Vertu Volvo Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Karen
  • Rating 5.0
    Very happy with my recent experience with this company totally satisfied 😌
    Response from Vertu Volvo Truro
    Hello Stephen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Fantastic service. Supremely professional second to none
    Response from Vertu Volvo Truro
    Hi Philip, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith

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