Motability Scheme at Vospers Ford Truro

4.6
Rating 4.6
(110 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Vospers Ford Truro

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vospers Ford Truro can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vospers Ford Truro on 01872226233 to make an appointment with our Motability specialist.

Contact information

Address
Treliske Industrial Estate
Oak Lane
Truro TR1 3LN
GB
Phone Number
Call Vospers Ford Truro on 01872 226233
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Alex Mccutcheon
  • Conor Watson
  • Callum Brooker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Rob Eselby
  • Aarron Ingleby-Oddy
  • Craig Wragg
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vospers Ford Truro

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vospers Ford Truro

  • Rating 5.0
    Very considerate to my needs on day. Very polite and professional.
    Response from Vospers Ford Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Vospers Customer Services
  • Rating 5.0
    Alex was very helpful and went above and beyond thank you Alex
    Response from Vospers Ford Truro
    Thank you for the great review and the feedback on Alex, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service
    With all the years I've been with them
    Unfortunately they don't make fiestas any more so won't be using them again unfortunately
    Response from Vospers Ford Truro
    Thank you for your kind words - And for being a valued customer to us. Kind regards
  • Rating 5.0
    Excellent service from Alex and Callum they made it an easy experience from first enquires to choosing the vehicle and delivery handover well done
    Response from Vospers Ford Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Quick and effective service
    Response from Vospers Ford Truro
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Would deal with them again. Very good experience
    Response from Vospers Ford Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Quick and efficient service, friendly staff.
    Response from Vospers Ford Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    My booked service (booked over the phone) wasn't on the system when I arrived, but they still fitted me in and I'm pleased with the service.
    Response from Vospers Ford Truro
    Hi Constance,

    I'm so sorry to hear your vehicle was not booked in with us, but I am happy to hear this was able to be resolved for you by the team. Thank you for taking your time to leave a review and if you need anything more please get in touch. Kind regards, Vospers Ford Truro
  • Rating 5.0
    Callum was friendly, helpful and kept me informed through the process.
    Response from Vospers Ford Truro
    Thank you for the great review and the feedback on Callum we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent all round
    Response from Vospers Ford Truro
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from Vospers Ford Truro
    Thank you for your kind words - we're glad to have been of service!
  • Rating 3.0
    The service was as expected however I didn’t expect my car to be damaged whilst on the property, we are unsure about how , but know for definite it happened after we took the car there.
    Response from Vospers Ford Truro
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership, Please contact us via vcs@vospers.com so we can help you further.
  • Rating 5.0
    Alex and the team have been absolutely amazing. Incredibly informative and helpful with everything we needed.
    Thank you!
    Response from Vospers Ford Truro
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Alex and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Vospers Customer Service team
  • Rating 5.0
    Did everything to help the sales boys Calum and Andy I think it was, I may be wrong but both the lads was really helpful made life really easy and are there for some after sales care I have needed so top job
    Response from Vospers Ford Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent
    Response from Vospers Ford Truro
    Thank you for your high star rating!
  • Rating 5.0
    Alex was very helpful and dealt with the car I required very quickly and efficiently.
    Response from Vospers Ford Truro
    Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Brilliant all round
    Response from Vospers Ford Truro
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Vosper's Customer Service Team
  • Rating 5.0
    Great experience P. Curnow
    Response from Vospers Ford Truro
    Hi Peter, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Superb! The salesman whom I dealt with was very friendly and took his time to go through everything, even when I couldn't have the car I wanted (due to motability rules) he didn't flap or get frustrated. I would recommend him. Julie Chiffers-Roberts
    Response from Vospers Ford Truro
    Hello Julie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 1.0
    Poor service as mot was rushed through , as my clutch n brakes was passed and have I've now broken down due to clutch f**ked
    Response from Vospers Ford Truro
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership but if you would like to get in touch with our customer care team you can email us at vcs@vospers.com.

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