Motability Scheme at TrustFord Weston

4.7
Rating 4.7
(59 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Weston

Motability Scheme at TrustFord Weston

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Weston on 01934310489 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Winterstoke Road
Weston-Super-Mare BS23 3YE
GB
Get directions
Phone Number
Call TrustFord Weston on 01934 310489
01934 310489
01934 310489
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Conner Vickery
  • Joe Hance
  • Samuel Light
  • Richard Dibble
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mark Holloway
  • Nicola Berryman
  • Philippa Fisher
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Weston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Weston

  • Rating 5.0
    Everything was very relaxed and not rushed
    Response from TrustFord Weston
    Thank you so much for your kind words! We are so happy to hear that TrustFord Weston, were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Informative throughout with great communication
    Response from TrustFord Weston
    Hi Paul, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Amazing and very helpful
    Response from TrustFord Weston
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Friendly staff and always ready when they say
    Response from TrustFord Weston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Janet
  • Rating 5.0
    Very good service sam was very knowledgeable
    Response from TrustFord Weston
    Thank you for the great review and the feedback on Sam, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great engagement, very informative and polite attitude made the experience very good.
    Response from TrustFord Weston
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Polite and friendly staff
    My service was done and I was kept informed of progress and then a phone call to say it was ready
    Very good service!
    Response from TrustFord Weston
    Hi Rebecca, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 4.0
    Great service very friendly staff very helpful
    Easy process
    Thanks
    Response from TrustFord Weston
    Hi Lea, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your * handover experience with TrustFord Weston Super Mare, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Clean & Tidy Professional
    Took extra time to explain how everything worked in the car
    Polite & Helpful
    Response from TrustFord Weston
    Hi Samantha, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with us, we hope to see you again soon! Kind regards, Leanne.
  • Rating 4.0
    Made few mistake but overall friendly and polite and helpful
    Response from TrustFord Weston
    Hello Tracy C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Fantastic experience. Richard was very professional and knowledgeable. Friendly and accommodating.
    Response from TrustFord Weston
    Hi Caroline, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Richard, we hope to see you again soon! Kind regards, Janet
  • Rating 1.0
    Nil it took 2 days to do an oil change
    Response from TrustFord Weston
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Very helpful
    Very good communication
    Polite and respectful
    Definitely recommend trudtford
    Shame they don’t do tyre care
    Response from TrustFord Weston
    Hello Samantha, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Excellence came to pick my car up and drop it back.
    Thank you 👍
    Response from TrustFord Weston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Excellent service good communication
    Response from TrustFord Weston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Fast polite professional service very happy would highly recommend. Richard was my assistant could not be happier fantastic
    Response from TrustFord Weston
    Hi Ryan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Richard receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Quick and helpful.
    Response from TrustFord Weston
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service, very friendly and helpful
    Response from TrustFord Weston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Friendly and very reassuring.
    Good to receive video to works carried out
    Response from TrustFord Weston
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very helpful and explained everything to me
    Response from TrustFord Weston
    Hi Christine, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Weston, we hope to see you again soon! Kind regards, Janet

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