Motability Scheme at Vertu BMW Yeovil

Motability Scheme at Vertu BMW Yeovil

4.7
Rating 4.7
(35 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu BMW Yeovil

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Vertu BMW Yeovil can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Vertu BMW Yeovil on 03446599506 to make an appointment with our Motability specialist.

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Contact information

Address
Mead Avenue
Houndstone Business Park
Yeovil BA22 8RT
GB
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Phone Number
Call Vertu BMW Yeovil on 0344 659 9506
0344 659 9506
0344 659 9506
Website

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Email

admin@internetenquiries.com

Feedback

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Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jamie Cox
  • Gareth Eveleigh
  • Toby Davies
  • Ellie Price
  • Jodie Price
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 15:00
SundayClosed

Motability service specialists:

  • Andrew Crump
  • Ollie Marten
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu BMW Yeovil

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu BMW Yeovil

  • Rating 5.0
    Was Excellent.
    Response from Vertu BMW Yeovil
    Dear Nader C.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that your experience with the Motability Scheme at Vertu BMW Yeovil was excellent. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza
  • Rating 5.0
    Excellent
    Response from Vertu BMW Yeovil
    Hello Stephen

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu BMW Yeovil. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great service very knowledgeable
    Response from Vertu BMW Yeovil
    Hello Stephen M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our team to be knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu BMW Yeovil.

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent
    Response from Vertu BMW Yeovil
    Dear Nader C.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu BMW Yeovil. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Daniel from bmw was amazing helped me with every question I had and the hand over was a grate experience.
    Response from Vertu BMW Yeovil
    Hello Ryan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Daniel was able to assist you with all your questions and that you had a great handover experience. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu BMW Yeovil.

    Best regards,
    Dean
  • Rating 5.0
    Brilliant professional very impressed
    Response from Vertu BMW Yeovil
    Dear Gillian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were impressed with the professionalism of our team at Vertu BMW Yeovil. Providing exceptional service is our top priority, and it’s rewarding to know that we met your expectations. Kind regards, Selina
  • Rating 5.0
    Amazing service and friendly, approachable staff.
    Really easy procedure - good handover and aftercare.
    Response from Vertu BMW Yeovil
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
  • Rating 5.0
    Perfect!!
    Response from Vertu BMW Yeovil
    Hi Stephen, thanks for taking the time to leave us this brilliant review! Kind regards, Kerry
  • Rating 5.0
    As expected, all carried out a scheduled.
    Response from Vertu BMW Yeovil
    Good afternoon, Richard . Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent. Pick up drop off service so helpful. Driver great. Hassle free. Professional. Kept informed and updated. Very happy.
    Response from Vertu BMW Yeovil
    Good afternoon Anne. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Toby was kind, considerate, listened to me without interruption, always answered calls/emails promptly, always put us at ease, made the transaction 100% easy and hassle free, Thank You Toby!
    Response from Vertu BMW Yeovil
    Good afternoon Hayley. Thank you so much for your kind words! We are so happy to hear that Toby was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 1.0
    3rd time now tried leaving review error everytime BMW can fit but useless at actually fixing anything
    Response from Vertu BMW Yeovil
    Hi Steven, Thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref Y1SH2002 Kind regards ,Keith
  • Rating 5.0
    Very helpful and knowledgeable. Process was very easy and well organised. Team were also very knowledgeable of motability.
    .
    Response from Vertu BMW Yeovil
    Good afternoon Shara-Grace. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Great service all round well recommended
    Response from Vertu BMW Yeovil
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Staff are amazing, great experience.
    Response from Vertu BMW Yeovil
    Good Afternoon, Stephen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service from David Whitehall at vertu ,Yeovil branch,after a hiccup at the beginning David did his upmost best to fix it and to arrange the handover of my new bmw x2 which is perfect.
    Thanks to David and the team.
    Regards
    Shaun
    Response from Vertu BMW Yeovil
    Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from David and the team. We hope to see you again soon. Happy motoring, Selina
  • Rating 5.0
    No complaints, excellent service.
    Mr W Owen
    Response from Vertu BMW Yeovil
    Thank you for taking your time to leave this great review! Kind regards, Selina
  • Rating 5.0
    Friendly, helpful sales executive who made the application a painless experience.
    Response from Vertu BMW Yeovil
    Hi Stephen, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
  • Rating 5.0
    faultless experience very happy car is fantastic thank you
    Response from Vertu BMW Yeovil
    Good afternoon Susan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Excellent service
    Response from Vertu BMW Yeovil
    Good afternoon Jeffrey. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.

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