Motability Scheme at Stoneacre Renault Blackburn

4.7
Rating 4.7
(125 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Renault Blackburn

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Renault Blackburn on 01254685190 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Cleaver Street
Blackburn BB1 5DE
GB
Phone Number
Call Stoneacre Renault Blackburn on 01254 685190
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Daniel Walkden
  • James Dodwell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kelly Scott
  • Daniel Nuttall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Renault Blackburn

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Renault Blackburn

  • Rating 5.0
    Brilliant service and handover from Antony at Stoneacre Blackburn. Kept up to date at all times. Explained the car features really well.
    Response from Stoneacre Renault Blackburn
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a brilliant experience with Antony during your visit to Stoneacre Renault Blackburn. It's great to know that you felt well-informed and up-to-date throughout the process, and that Antony was able to explain the car features clearly. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    Excellent
    Response from Stoneacre Renault Blackburn
    Hello Mark,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Renault Blackburn. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    This message comes from Andreas Jarvis and it goes out to an outstanding Reynolds garage in Blackburn Stoneacres. I couldn’t ask for a better service than what I had on Friday last the 29th. He’s outstanding and he knows his job inside out. I should’ve gone there before, but now I have I’m really pleased and I could recommend him to any other mobility customers to join him with the great news that he gives you each day and every day thank you once again Andreas Jarvis.
    Response from Stoneacre Renault Blackburn
    Dear Andreas,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Stoneacre Renault Blackburn and that our team member provided you with outstanding service. Your kind words and recommendation mean a lot to us and will surely motivate our team to continue delivering exceptional service to all our customers. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Warm regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    Impeccable and professional experience.
    Response from Stoneacre Renault Blackburn
    Dear Mustak,

    Thank you so much for taking the time to share your experience with us at Stoneacre Renault Blackburn. We are thrilled to hear that you found our service impeccable and professional. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If there is anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    I recently visited Stoneacre blackburn to apply for my Motability car, and the whole process was made really straightforward. The staff were knowledgeable about the scheme and explained everything clearly, making sure I understood my options. They were patient and supportive, which made me feel comfortable throughout. The application was handled quickly, and I left feeling confident about my decision. I’d happily recommend this dealership to anyone applying through Motability.
    Response from Stoneacre Renault Blackburn
    Dear Azeem,

    Thank you so much for taking the time to share your positive experience with us at Stoneacre Renault Blackburn. We are thrilled to hear that you found the process of applying for your Motability car straightforward and that our team was able to provide the support and clarity you needed. It's wonderful to know that you felt comfortable and confident throughout your visit.

    Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    Very good
    Response from Stoneacre Renault Blackburn
    Hello Joanne,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Stoneacre Renault Blackburn. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    Danny was very good & very helpful! 👍😊
    Response from Stoneacre Renault Blackburn
    Hello Peter,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Danny was able to provide you with excellent service and assistance. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Renault Blackburn.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Anthony Aspinall who looked after us was very pleasant and helpful
    Response from Stoneacre Renault Blackburn
    Dear Carol,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Anthony Aspinall provided you with pleasant and helpful service during your visit. At Stoneacre Renault Blackburn, we strive to ensure that every customer has a positive experience, and your feedback is a testament to our team's dedication.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    Very nice people abbie was very helpful, the motability expert was so kind and calm even though my anxiety was through the roof
    Response from Stoneacre Renault Blackburn
    Hello James,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Abbie and our Motability expert were able to provide you with the support and assistance you needed. It's great to know that their kindness and calm demeanor helped ease your anxiety during your visit. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    Antony was very good. Only called in to make an appointment but he was free so saw us straight away. Interacted very well with our son who has LD. Quick delivery date
    Response from Stoneacre Renault Blackburn
    Hello Jack,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Antony was able to assist you promptly and that he made a positive impression, especially with your son.

    Providing excellent service and ensuring a comfortable experience for all our customers is our top priority. We're also glad to know that the delivery date met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Renault Blackburn
  • Rating 5.0
    Daniel was very knowledgeable about the cars and helpful explaining all the features. Thanks!
    Response from Stoneacre Renault Blackburn
    Hello Cathy,

    Thank you so much for your wonderful review! We're thrilled to hear that Daniel was able to assist you effectively and provide you with all the information you needed about our cars. It's great to know that his knowledge and helpfulness made your experience with us a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Stoneacre Renault Blackburn.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Brilliant 👍👍everyone was great and the hand over was good. Dan was a really nice guy.
    Response from Stoneacre Renault Blackburn
    Hello Linda,

    Thank you so much for your fantastic review and the 5-star rating! We're thrilled to hear that you had a brilliant experience with us at Stoneacre Renault Blackburn. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    No problems.
    Response from Stoneacre Renault Blackburn
    Hello Denise,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Stoneacre Renault Blackburn. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    100 per cent couldn't better the service I received
    Response from Stoneacre Renault Blackburn
    Hello David,

    Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you were completely satisfied with the service you received at Stoneacre Renault Blackburn. Our team is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 4.0
    Receptionist was very helpful.
    Response from Stoneacre Renault Blackburn
    Hello Martin,

    Thank you for taking the time to leave us a review. We're delighted to hear that our receptionist was able to assist you effectively. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back to Stoneacre Renault Blackburn in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Renault Blackburn
  • Rating 5.0
    Quick service, polite offered us a drink. Knowledgeable and let me know next steps
    Response from Stoneacre Renault Blackburn
    Hello Cathy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Renault Blackburn. It's great to know that you appreciated the quick service and the hospitality offered during your visit. Our team takes pride in being knowledgeable and ensuring our customers are well-informed about the next steps.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,


    Stoneacre Renault Blackburn Team
  • Rating 5.0
    Unfaultable, my 1st Renault very happy. 100% satisfied.
    Response from Stoneacre Renault Blackburn
    Hello Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are 100% satisfied with your first Renault and that your experience with us was unfaultable. Your feedback is incredibly important to us, and it’s fantastic to know we met your expectations. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new Renault!

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    It was a excellent experience I wish I had gone here from the start Anthony was amazing and made the process so simple
    Response from Stoneacre Renault Blackburn
    Hello Alyson,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent visit and that we could provide the service you were looking for. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Renault Blackburn!

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very friendly,helpful and professional service received.
    Response from Stoneacre Renault Blackburn
    Hello Reece,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly, helpful, and professional. Our team at Stoneacre Renault Blackburn is dedicated to providing the best experience possible, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Renault Blackburn Team
  • Rating 5.0
    Was a really good experience we were helped every step of the way and couldn't fault the service.
    Response from Stoneacre Renault Blackburn
    Hello Emma,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a really good experience and that our team was able to assist you every step of the way. Your kind words and perfect rating mean a lot to us, and we are delighted to know that you couldn't fault the service.

    At Stoneacre Renault Blackburn, we strive to provide the best possible service to all our customers, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Stoneacre Renault Blackburn Team

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