Motability Scheme at Drive Vauxhall Bury St Edmunds

4.9
Rating 4.9
(309 reviews)
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Cotton Lane
Bury St. Edmunds IP33 1XP
GB
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Phone Number
Call Drive Vauxhall Bury St Edmunds on 01642 032985
01642 032985
01642 032985
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jamie Bryant
  • David Strike
  • Caroline Hayward
  • Tracey Young
  • James Terry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Steve Drumgoole
  • Amber Antona
  • Mike Oldman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Bury St Edmunds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive Vauxhall Bury St Edmonds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive Vauxhall Bury St Edmunds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Bury St Edmunds on 01284 639333 to make an appointment with our Motability specialist.

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Reviews at Drive Vauxhall Bury St Edmunds

  • Rating 5.0
    Outstanding customer service
    Friendly
    No fuss
    Response from Drive Vauxhall Bury St Edmunds
    Dear Angela

    Thank you so much for taking the time to share your experience with us at Drive Vauxhall Bury St Edmunds. We are thrilled to hear that you found our customer service outstanding and appreciated the friendly, no-fuss approach. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations.

    We strive to provide the best service possible, and your perfect rating of 5.0 is a testament to our team's dedication. If there is anything more we can do for you or if you have any further feedback, please feel free to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    [Your Name]
    Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Fantastic and very knowledgeable thank you so much for help a very stressed out mum very happy
    Response from Drive Vauxhall Bury St Edmunds
    Hello Douglas P.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us and that we could help make things a little easier for you. Our team is dedicated to providing knowledgeable and supportive service, especially to those who need it most. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best wishes,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Brilliant! Super friendly & helpful staff every time. Everything done & dusted, nothing ever a bother.
    Response from Drive Vauxhall Bury St Edmunds
    Thank you Anna
  • Rating 5.0
    All went very smoothly and I was kept up to date via text. Excellent.
    Response from Drive Vauxhall Bury St Edmunds
    Hello Roy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us went smoothly and that our updates kept you informed throughout the process. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Smooth and easy. David Strike at Vauxhall was knowledgeable and answered any questions promptly. He really knew his stuff. Explained the whole process to us to fully leave us knowing everything we needed to. Thank you David and Drive Vauxhall Bury St Edmunds.

    Paul.
    Response from Drive Vauxhall Bury St Edmunds
    Dear Paul,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your visit to Drive Vauxhall Bury St Edmunds was smooth and easy. It's wonderful to know that David was able to assist you effectively and provide you with all the information you needed. We strive to offer knowledgeable and prompt service, and your feedback is a great testament to our efforts.

    We truly appreciate your kind words and your perfect rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Great very helpful
    Kept up to date how things was progressing
    Response from Drive Vauxhall Bury St Edmunds
    Dear Beverley S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and that we were able to keep you updated throughout the process. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Very helpful and understanding
  • Rating 5.0
    Above and beyond, willing to find a solution to any issues and explained things easily and understandingly.
    Response from Drive Vauxhall Bury St Edmunds
    Dear Mandy T.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with us at Drive Vauxhall Bury St Edmunds. Our team is dedicated to providing exceptional service and finding solutions to any issues, so it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    My motability dealer was amazing so helpful in all areas .
    Response from Drive Vauxhall Bury St Edmunds
    Hello Kirsty,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Drive Vauxhall Bury St Edmunds. Providing exceptional service and support is our top priority, and it's fantastic to know that we were able to assist you in all areas. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Brilliant service supportive extremely helpful I suffer from anxiety and ASD so it was nice to experience patient and clear explanation. Sentence be given an extra time to understand the new car and it Caroline Bryant helped smooth hand over of vehicle
    Response from Drive Vauxhall Bury St Edmunds
    Dear Jackie-lyn R.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service brilliant and supportive. It is our priority to ensure that all our customers feel comfortable and well-informed, especially when it comes to understanding new vehicles. We are glad that our team was able to provide you with the patience and clear explanations you needed. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Very nice car Corsa 1200 turbo sales team were very helpful and I am very pleased with the service
    Response from Drive Vauxhall Bury St Edmunds
    Hello Simon,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you are enjoying your Corsa 1200 turbo and that our sales team was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Great service
    Response from Drive Vauxhall Bury St Edmunds
    Hello Sharnie,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with our service at Drive Vauxhall Bury St Edmunds. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 4.0
    Very polite
    Good customer service skills
    Didn't try to force me to have a car I didn't want.
    Response from Drive Vauxhall Bury St Edmunds
    Dear Aleatha T.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our customer service to be polite and accommodating. Our team strives to ensure that each customer feels comfortable and supported in making the best decision for their needs, and it's wonderful to know that you appreciated this approach.

    Your positive comments are greatly appreciated and will be shared with the team. If there is anything more we can do to enhance your experience or if you have any further feedback, please feel free to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Drive Vauxhall Bury St Edmunds. We look forward to serving you again in the future.

    Best regards,


    Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Fantastic
  • Rating 5.0
    Really good service
    Response from Drive Vauxhall Bury St Edmunds
    Hello Christopher

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received really good service during your visit to Drive Vauxhall Bury St Edmunds. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Friendly and experienced
    Response from Drive Vauxhall Bury St Edmunds
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    5+ Sam went above and beyond
    Response from Drive Vauxhall Bury St Edmunds
    Hello Richard D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Sam went above and beyond to assist you. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your feedback is greatly appreciated and will be shared with the team. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Lovely car
    Great helpful polite staff .

    Thanks so much
    Response from Drive Vauxhall Bury St Edmunds
    Dear Louise

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are enjoying your lovely car and that our staff were able to provide you with helpful and polite service. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best experience possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Tracey was soo nice and so helpful. Tracey sat with us for some time looking at different cars just to help us choose the right car for us. Thank you to Tracey Young for making our first time getting a mobility car stress free and enjoyable.
    Response from Drive Vauxhall Bury St Edmunds
    Hello Nico S.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Tracey was able to assist you in finding the perfect car and that your experience with us was both stress-free and enjoyable. We strive to provide exceptional service to all our customers, and it’s fantastic to know that Tracey made such a positive impact on your first time getting a mobility car. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Caroline and all the staff are lovely and very supportive and very professional service
    Response from Drive Vauxhall Bury St Edmunds
    Hello Louise,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Caroline and the rest of our team. Providing supportive and professional service is something we strive for every day, and it’s rewarding to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team

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