Motability Scheme at F R F Toyota Cardiff
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Hadfield Road
Cardiff CF11 8AQ
GB
Phone Number
Call F R F Toyota Cardiff on 029 2034 4444
029 2034 4444
Website
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Wesley Gorman
- Chris Jones
- Callum Blackwood
- Phillip Evans
- Ian Bratcher
- Rick Webber
- Karis Bader
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Silviu Stoclei
- Doug Chappell
- Megan Pugh
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at F R F Toyota Cardiff
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to F R F Toyota Cardiff
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
F R F Toyota Cardiff can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact F R F Toyota Cardiff on 02920344444 to make an appointment with our Motability Scheme specialist.
Reviews at F R F Toyota Cardiff
- Rating 5.0Sep 5, 2025Professional, friendly and thorough, made me feel comfortable
- Rating 5.0Aug 8, 2025Very friendly helpful professional and polite, thank you 🙏
- Rating 5.0Aug 7, 2025Very efficient and helpful. Would recommend.Response from F R F Toyota CardiffSep 3, 2025Dear Nader R.,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service efficient and helpful. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Jul 29, 2025Was thorough with car, good sales guy and most helpfulResponse from F R F Toyota CardiffSep 3, 2025Dear Nicola C.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with us at F R F Toyota Cardiff. It's great to know that our sales team was thorough and helpful in assisting you with your needs. Your feedback is incredibly valuable to us, and we are delighted that we could provide you with the service you deserve. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The F R F Toyota Cardiff Team - Rating 5.0Jul 29, 2025Great, friendly, informativeResponse from F R F Toyota CardiffSep 3, 2025Hello Celia,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be great, friendly, and informative. Our team at F R F Toyota Cardiff is dedicated to providing the best experience possible, and your feedback is a fantastic reminder of why we do what we do. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Jul 24, 2025Very friendly gitvme the best deal 👌Response from F R F Toyota CardiffSep 3, 2025Hello Natasha,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team friendly and that we were able to offer you the best deal. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Jul 14, 2025Excellent service
- Rating 5.0Jul 7, 2025Very helpful and pleasant, went through everything with me to ensure it was explained clearly
- Rating 5.0Jul 4, 2025Excellent service and greeted with care courtesy car waiting and service information well advisedResponse from F R F Toyota CardiffJul 7, 2025Dear Deborah W.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and felt well-cared for during your visit. It's great to know that the courtesy car and service information met your expectations. Your satisfaction is our top priority, and your feedback is truly appreciated. We look forward to welcoming you back to F R F Toyota Cardiff in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 4.0Jun 18, 2025GoodResponse from F R F Toyota CardiffJun 24, 2025Hello Ian,
Thank you for taking the time to leave us a review. We're pleased to hear that you had a good experience with the Motability Scheme at F R F Toyota Cardiff. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do better or if you have any further comments, please feel free to let us know. We look forward to serving you again in the future.
Best regards,
The F R F Toyota Cardiff Team - Rating 5.0Jun 10, 2025Excellent service, easy process.
Aaron was very knowledgeable, & guided me through the whole process of getting my first motability carResponse from F R F Toyota CardiffJun 17, 2025Dear Susan,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our service and found the process easy. Aaron will be delighted to know that his knowledge and guidance made your journey to getting your first Motability car a positive one.
Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing F R F Toyota Cardiff. We look forward to serving you again.
Warm regards,
The F R F Toyota Cardiff Team - Rating 4.0Apr 29, 2025Very goodResponse from F R F Toyota CardiffMay 12, 2025Hello Khairulla A.,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a very good experience with us at F R F Toyota Cardiff. Your feedback is invaluable in helping us maintain and improve our services. If there's anything specific you think we could do to earn that extra star, please feel free to let us know. We look forward to welcoming you back in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Apr 24, 2025Very professional and very kindResponse from F R F Toyota CardiffMay 12, 2025Hello Faiza,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both professional and kind. At F R F Toyota Cardiff, we strive to provide the best experience for our customers, and your feedback truly means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The F R F Toyota Cardiff Team - Rating 5.0Apr 14, 2025Staff are great 👍Response from F R F Toyota CardiffMay 12, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our staff at F R F Toyota Cardiff. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Apr 9, 2025I’m Jamal Hussein, I highly recommended Cardiff branch,it’s organised starting from the receptionist to the staff dealing with me especially (Megan Pugh who is service manager)and Chris who is sales manager)they’re highly skilled professional (listening, understanding and treating well the customer politely) who plays a significant role for building up the reputations and success, jobs done smoothly and precisely, thanksResponse from F R F Toyota CardiffMay 12, 2025Hello Jamal,
Thank you so much for taking the time to share your wonderful feedback about your experience at our Cardiff branch. We are thrilled to hear that you found our team, especially Megan and Chris, to be highly skilled and professional. Your kind words about their ability to listen, understand, and treat customers with respect mean a lot to us. We are committed to providing excellent service and are delighted that you felt well taken care of. Your recommendation is greatly appreciated and contributes to our ongoing success. If there is anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Mar 31, 2025Excellent service and superb customer serviceResponse from F R F Toyota CardiffMay 12, 2025Dear Wendy C.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service and superb customer service during your visit. At F R F Toyota Cardiff, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Mar 27, 2025Rick was absolutely fantastic.Spent time with us explaining how everything worked.Response from F R F Toyota CardiffMay 12, 2025Hello Leslie B.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Rick provided you with a fantastic experience and took the time to explain everything thoroughly. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at F R F Toyota Cardiff. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Toyota Cardiff Team - Rating 5.0Mar 13, 2025Fantastic experience.FRF Toyota went above and beyond to guide me through the process. Ian Bratcher was extremely helpful and explained everything I needed to know about my new car clearly and inclusively. An excellent service, thanks to the staff and in particular Ian.Response from F R F Toyota CardiffMay 12, 2025Hello Sian,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had a fantastic experience with us at FRF Toyota Cardiff. It's great to know that Ian Bratcher and our team were able to guide you through the process and provide you with all the information you needed about your new car. We strive to offer excellent service to all our customers, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The FRF Toyota Cardiff Team - Rating 5.0Feb 25, 2025Very good, explained everything in great detail.Response from F R F Toyota CardiffMay 12, 2025Dear Euphemia M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us and that everything was explained to you in great detail. Our team at F R F Toyota Cardiff is dedicated to providing the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Cardiff - Rating 5.0Feb 20, 2025Absolutely outstanding service from start to finish
Sharon brown was amazing definitely 10 out of 10 thank you xResponse from F R F Toyota CardiffMay 12, 2025Dear William G.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an outstanding experience with us from start to finish. Sharon Brown will be delighted to know that her efforts made such a positive impact on your visit. Your kind words and perfect rating truly mean a lot to us.
We are committed to providing exceptional service to all our customers, and your feedback encourages us to continue doing our best. If there is anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for choosing F R F Toyota Cardiff. We look forward to serving you again in the future.
Best regards,
F R F Toyota Cardiff Team
Thank you so much for your wonderful review! We are thrilled to hear that you found our team friendly, helpful, professional, and polite. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Cardiff.
Warm regards,
The Motability Scheme Team at F R F Toyota Cardiff