Motability Scheme at F R F Toyota Carmarthen
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Morfa Lane
Carmarthen SA31 3AX
GB
Phone Number
Call F R F Toyota Carmarthen on 01267 240360
01267 240360
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Shields
- Patrick Addison
- Andrew Farrand
- Tom Bryant
- Anna Smith
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Aneirin Rees
- Erin Cornish
- Taylor Dyderski
- Andrew Kelleher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at F R F Toyota Carmarthen
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to F R F Toyota Carmarthen
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
F R F Toyota Carmarthen can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact F R F Toyota Carmarthen on 01267240360 to make an appointment with our Motability specialist.
Reviews at F R F Toyota Carmarthen
- Rating 5.0Aug 25, 2025She was fantastic but the lack of info you provide them with is shocking. Order car to be told it can come in the bi tone any as you arent doing it.
Its frustrating just list what we are allowed - Rating 5.0Jul 16, 2025James was excellent.
He explained everything and even came to my address for a test drive. He completed the application for me and ordered the car seemlessly.Response from F R F Toyota CarmarthenSep 3, 2025Dear Samantha S.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with James. It's great to know that he was able to assist you effectively by explaining everything clearly and going the extra mile to come to your address for a test drive. We are also pleased that the application process and car order went seamlessly for you.
Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your review and for choosing the Motability Scheme at F R F Toyota Carmarthen.
Best regards,
[Your Name]
[Your Position]
F R F Toyota Carmarthen - Rating 5.0Jun 2, 2025ExcellentResponse from F R F Toyota CarmarthenJun 6, 2025Hello Kerry H.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at F R F Toyota Carmarthen. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Toyota Carmarthen Team - Rating 5.0Apr 14, 2025Good efficient serviceResponse from F R F Toyota CarmarthenMay 12, 2025Dear Margaret D.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service to be good and efficient. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The F R F Toyota Carmarthen Team - Rating 5.0Apr 2, 2025All staff friendly and helpful.Response from F R F Toyota CarmarthenMay 12, 2025Hello Heidi,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team - Rating 5.0Mar 28, 2025Very satisfying.staff very friendly .made U feel good .xResponse from F R F Toyota CarmarthenMay 12, 2025Hello Carrie,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a satisfying experience with us and that our staff made you feel good. Providing friendly and supportive service is something we strive for, and it's great to know we hit the mark for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team at F R F Toyota Carmarthen - Rating 5.0Feb 25, 2025Excellent communication, always pleasant and nothing is ever a problem . Well done FRF Carmarthen!Response from F R F Toyota CarmarthenMay 12, 2025Hello Lauren,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at FRF Toyota Carmarthen. Excellent communication and ensuring everything runs smoothly for our customers are top priorities for us, and it's great to know we met your expectations. Your kind words and perfect rating mean a lot to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The FRF Toyota Carmarthen Team - Rating 5.0Feb 19, 2025Excellent, very helpful staffResponse from F R F Toyota CarmarthenMay 12, 2025Hello Stephen D.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be very helpful. Providing excellent service is something we strive for every day, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team - Rating 5.0Feb 11, 2025It was a real painless pleasure to buy our new car through FRF TOYOTA, the sales lady Emily explained everything clearlyResponse from F R F Toyota CarmarthenMay 12, 2025Hello Carl J.,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that purchasing your new car through FRF Toyota was a painless pleasure. Emily will be delighted to know that her clear explanations made a positive impact on your experience. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The FRF Toyota Carmarthen Team - Rating 5.0Feb 7, 2025Excellent service polite customer service very nice people would recommend anytime.Response from F R F Toyota CarmarthenMay 12, 2025Hello Steven T.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at F R F Toyota Carmarthen. Providing polite and friendly customer service is something we strive for every day, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Carmarthen - Rating 5.0Feb 5, 2025Very happy with the service, professional and friendly.Response from F R F Toyota CarmarthenMay 12, 2025Hello Diane J.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very happy with our service and found our team to be both professional and friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Carmarthen.
Best regards,
F R F Toyota Carmarthen Team - Rating 5.0Jan 13, 2025Again Emily was super helpful and patient, you couldn't ask for a better representative 🥰Response from F R F Toyota CarmarthenMay 12, 2025Hello Stephanie-louise J.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Emily was able to assist you so effectively and that you found her help both super helpful and patient. Your kind words and perfect rating mean a lot to us, and we are delighted to have you as a valued customer. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The F R F Toyota Carmarthen Team - Rating 5.0Jan 7, 2025Polite and kept us in touch how things were proceedingResponse from F R F Toyota CarmarthenMay 12, 2025Hello Robert B.,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team polite and appreciated the updates on how things were proceeding. Your feedback is incredibly valuable to us, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team - Rating 5.0Jan 4, 2025Emily was so helpful and patient. She's an absolute starResponse from F R F Toyota CarmarthenMay 12, 2025Hello Stephanie-louise J.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Emily was able to assist you with such patience and helpfulness. She truly is an asset to our team, and your kind words will surely make her day. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The F R F Toyota Carmarthen Team - Rating 5.0Nov 19, 2024Very welcoming and friendly staff.Response from F R F Toyota CarmarthenMay 12, 2025Hello Jarrad,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff welcoming and friendly. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team - Rating 5.0Nov 19, 2024ExcellentResponse from F R F Toyota CarmarthenMay 12, 2025Hello Stephen D.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at F R F Toyota Carmarthen. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Toyota Carmarthen Team - Rating 5.0Nov 13, 2024Fantastic excellent service overallResponse from F R F Toyota CarmarthenMay 12, 2025Hello Steven,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service at F R F Toyota Carmarthen. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Carmarthen - Rating 5.0Nov 5, 2024Excellent great service polite knowledgeable sales personResponse from F R F Toyota CarmarthenMay 12, 2025Hello Andrew P.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our sales team to be polite and knowledgeable. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team at F R F Toyota Carmarthen - Rating 5.0Oct 25, 2024Excellent service very friendly staff and nice clean car. GreatResponse from F R F Toyota CarmarthenMay 12, 2025Hello Brian,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service and found our staff friendly and the car clean. Your feedback is incredibly important to us, and we're delighted to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team - Rating 5.0Oct 17, 2024Friendly staff and very efficientResponse from F R F Toyota CarmarthenMay 12, 2025Hello Jarrad,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff friendly and efficient. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Carmarthen.
Best regards,
The Motability Scheme Team
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a fantastic experience with our team. However, we sincerely apologize for the frustration you experienced regarding the information provided about your car order.
Your feedback is invaluable, and we are committed to improving our communication to ensure that all available options are clearly listed and accessible. We understand how important it is for our customers to have all the necessary details when making decisions, and we are actively working on enhancing this aspect of our service.
Thank you once again for your feedback and for choosing the Motability Scheme at F R F Toyota Carmarthen. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
[Your Name]
F R F Toyota Carmarthen Team