Motability Scheme at Lookers Volvo Colchester

4.8
Rating 4.8
(36 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Severalls Road
Colchester CO4 9HW
GB
Get directions
Phone Number
Call Lookers Volvo Colchester on 01206 717300
01206 717300
01206 717300
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Bishop
  • Ross Lemon
  • Sam Green
  • Samuel Dennahy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Sarah Jeal
  • Gavin Sturley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volvo Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volvo Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Volvo Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volvo Colchester on 01206717300 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Volvo Colchester

  • Rating 5.0
    Excellent service from Volvo Colchester. Mark Bishop and Ross Lemons service was extremely good. Exemplary knowledge of the vehicles and the Motability scheme.
    Response from Lookers Volvo Colchester
    Dear Terence R.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you received excellent service from our team at Volvo Colchester. Mark Bishop and Ross Lemons are indeed valuable members of our team, and we are delighted that their exemplary knowledge of the vehicles and the Motability Scheme made your experience a positive one.

    Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Volvo Colchester.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Andy was excellent all the away through from ordering the car to collection explained everything I needed to know overall brilliant
    Response from Lookers Volvo Colchester
    Hello Richard B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Andy provided excellent service throughout your experience, from ordering your car to the collection. It's fantastic to know that everything was explained clearly and that you found the process brilliant. Your feedback is greatly appreciated and will be shared with Andy and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volvo Colchester Team
  • Rating 5.0
    Excellent customer care
    Response from Lookers Volvo Colchester
    Hello Jackson,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer care at Lookers Volvo Colchester. Our team is dedicated to providing the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volvo Colchester Team
  • Rating 5.0
    Very helpful and had a very good knowledge off the cars could answer all questions very well
    Response from Lookers Volvo Colchester
    Hello David F.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team very helpful and knowledgeable about the cars. It's great to know that we could answer all your questions to your satisfaction. Your feedback is incredibly valuable to us, and we're delighted that you had a 5-star experience at Lookers Volvo Colchester. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Volvo Colchester Team
  • Rating 5.0
    Very thorough handover
    Response from Lookers Volvo Colchester
    Hello Lisa D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very thorough handover experience with us at Lookers Volvo Colchester. Our team is dedicated to providing exceptional service, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Excellent, very efficient and helpful. Thank you.
    Response from Lookers Volvo Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really patient, friendly and answered any questions we had. Didnt feel awkward as im disabled ( may sound silly). Easy process and updated periodically.
    Response from Lookers Volvo Colchester
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Very smooth service. Pick up and dropped off car without any problems at all.
    Response from Lookers Volvo Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great specialist
    Response from Lookers Volvo Colchester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Andy was lovely from start to finish. Really understood my needs and was so helpful in choosing the right model.
    Response from Lookers Volvo Colchester
    Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    We went to test drive a car, the salesman Andy was very helpful and answered all our questions. We were also given coffee and biscuits, it was a very good experience.
    Response from Lookers Volvo Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Volvo Colchester
  • Rating 5.0
    Warm, friendly, professional & vey knowledgeable man (Andy)
    Response from Lookers Volvo Colchester
    Thank you for the great review and the feedback on Andy, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very nice man
    Response from Lookers Volvo Colchester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Walked into the dealership wanting to view the V60 and Andy Forsdick was immediately on hand to help. Showed us the vehicle, checked it was suitable for my requirements and found one available to match them.

    Really simplified the whole process, accommodating, polite and fast. All the information I needed from someone who really knows their job. The V60 is an excellent quality car on the scheme and quiet on the road, recommend Lookers, the car and Andy for your Mobility needs.
    Response from Lookers Volvo Colchester
    Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    very helpful
    Response from Lookers Volvo Colchester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very well explained very courteous make the process very easy
    Response from Lookers Volvo Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Andy was very helpful during the appointment. He has explained the whole process.
    Response from Lookers Volvo Colchester
    Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great
    Response from Lookers Volvo Colchester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Friendly and professional. All good. 👍
    Response from Lookers Volvo Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Comprehensive and good service
    Response from Lookers Volvo Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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