Motability Scheme at Kirkcaldy Ford Centre

4.9
Rating 4.9
(237 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
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Contact information

Address
Forth Avenue
Kirkcaldy KY2 5PL
GB
Get directions
Phone Number
Call Kirkcaldy Ford Centre on 01592 348049
01592 348049
01592 348049
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Dawn Scott
  • Gary Brown
  • Elena Fernie
  • Tony Whelan
  • Lee Dowie

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
SundayClosed

Motability service specialists:

  • Graeme Salmond
  • Kelly Taylor
  • Abbie Horne
  • Ryan Lawson
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Accessibility features at Kirkcaldy Ford Centre

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Kirkcaldy Ford Centre

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Kirkcaldy Ford Centre can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Kirkcaldy Ford Centre on 01592348049 to make an appointment with our Motability specialist.

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Reviews at Kirkcaldy Ford Centre

  • Rating 5.0
    Very professional as a new customer she explained everything in detail, took me through all the services and even set up my phone, absolutely fantastic.
    Response from Kirkcaldy Ford Centre
    Hello Roy S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience as a new customer was positive and that everything was explained in detail. It's great to know that our team was able to assist you with setting up your phone and guide you through our services. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Kirkcaldy Ford Centre.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Very good customer service,made everything very simple and thorough!
    Response from Kirkcaldy Ford Centre
    Hello William W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our Motability Specialist at the Kirkcaldy Ford Centre. Making the process simple and thorough for our customers is always our top priority, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    top quality service from all at the garage
    Response from Kirkcaldy Ford Centre
    Hello Ian S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you received top-quality service from everyone at our garage. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Brilliant really helpful
    Response from Kirkcaldy Ford Centre
    Hello Bradley,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service brilliant and really helpful. At Kirkcaldy Ford Centre, we strive to provide the best experience for all our customers, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Superb great service soon as I walked in
    Response from Kirkcaldy Ford Centre
    Hello Stephen R.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a superb experience with our service as soon as you walked in. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Very helpful. Lady knew a lot of information and gave us our options to order the best car for us
    Response from Kirkcaldy Ford Centre
    Dear Sarahjane E.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and that our team member was able to provide you with the information you needed to choose the best car for your needs. Your satisfaction is our top priority, and it's great to know we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    A very seamless handover, showed me how to work the controls etc. always a pleasure
    Response from Kirkcaldy Ford Centre
    Hello Kevin,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a seamless handover experience and that Elena was able to assist you with the controls. It's always a pleasure to serve you, and we're delighted to know that you had a great experience with us at the Kirkcaldy Ford Centre. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Could not have asked for better.
    Response from Kirkcaldy Ford Centre
    Hello Michelle

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Kirkcaldy Ford Centre met your expectations. Our team is dedicated to providing the best service possible, and your feedback is a great encouragement to us all. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Perfect
    Staff where perfect, very helpful.
    Many thanks.
    Response from Kirkcaldy Ford Centre
    Dear Catherine M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff to be perfect and very helpful during your visit. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to the Kirkcaldy Ford Centre.

    Many thanks,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Elena was excellent. Greeted us in a friendly way. Very efficient in sourcing a car to our requirements.
    A credit to Ford and Motability.
    Response from Kirkcaldy Ford Centre
    Thank you so much for your kind words! We are so happy to hear that Elena was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    I dealt with Dalkeith Ford center 5star service
    Response from Kirkcaldy Ford Centre
    Hello David O.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received 5-star service at the Dalkeith Ford Centre. Our team is dedicated to providing exceptional service, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Very friendly staff
    Response from Kirkcaldy Ford Centre
    Hello Kerrie S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very friendly. Providing excellent customer service is a top priority for us at the Kirkcaldy Ford Centre, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Elena was perfect as always, the information she gave us was so explanatory great human being
    Response from Kirkcaldy Ford Centre
    Dear Jemima W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Elena provided you with excellent service and that her explanations were clear and helpful. We take great pride in our team, and it's always rewarding to know that their efforts are appreciated. Your feedback is incredibly valuable to us, and we look forward to welcoming you back to the Kirkcaldy Ford Centre in the future.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Pleasant, friendly staff who kept me well informed of what was happening
    Response from Kirkcaldy Ford Centre
    Thank you for your high star rating. We pride ourselves on our customer services
  • Rating 5.0
    Very satisfied with the service
    Response from Kirkcaldy Ford Centre
    Thank you for taking the time to leave us this great 5 star review Kind regards,
  • Rating 5.0
    Response from Kirkcaldy Ford Centre
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent

    Response from Kirkcaldy Ford Centre
    Thank you for your high star rating.
  • Rating 5.0
    Excellent service . staff very pleasant and helpful ,
    Response from Kirkcaldy Ford Centre
    Thank you for your high star rating.
  • Rating 5.0
    Great experience, got really looked after.
    Response from Kirkcaldy Ford Centre
    Hello Jean C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience and felt well looked after at the Kirkcaldy Ford Centre. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Very helpful and polite.
    Response from Kirkcaldy Ford Centre
    Dear Catherine A.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be helpful and polite. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre

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