Motability Scheme at Vertu Ford Redditch

4.8
Rating 4.8
(171 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Redditch

Motability Scheme at Vertu Ford Redditch{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Redditch can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Redditch on 01527308805 to make an appointment with our Motability specialist.

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Contact information

Address
Battens Drive
Redditch
Redditch B98 0LJ
GB
Get directions
Phone Number
Call Vertu Ford Redditch on 01527 308805
01527 308805
01527 308805
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • John Brookes
  • Joseph Graham
  • William Garner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Mark Sanders
  • Anne Whiston
  • Louise Atkins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Redditch

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Redditch

  • Rating 5.0
    Joe was very helpful from the minutes I walked in the door
    Response from Vertu Ford Redditch
    Hello Vincent B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Joe was able to assist you from the moment you walked through our doors. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve achieved that goal.

    Your feedback is greatly appreciated and will be shared with Joe and the rest of our team. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Liza.
  • Rating 5.0
    Joe was brilliant was great from start to finish
    Response from Vertu Ford Redditch
    Dear Julia,

    Thank you for your wonderful review! We're glad to hear that Joe provided you with excellent service. Your feedback is important to us as we strive to ensure the best experience for our customers.

    If you have any questions or need assistance in the future, please reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    All staff I dealt with very friendly and helpful .
    Kept me up to date .
    Response from Vertu Ford Redditch
    Dear Christine,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff friendly and helpful, and that you felt well-informed throughout your experience with us. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again at Vertu Ford Redditch.

    Best regards,
    Kerry
  • Rating 5.0
    Very friendly and explained everything.
    Response from Vertu Ford Redditch
    Hello Jennifer B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and that everything was explained clearly during your visit. Providing excellent service and ensuring our customers feel informed and comfortable is our top priority. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Redditch.

    Best regards,
    Liza.
  • Rating 5.0
    John Brooks was very good and very knowledgeable, he put me at ease and explained everything
    Response from Vertu Ford Redditch
    Hello Ronald M.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that John Brooks was able to provide you with a knowledgeable and reassuring experience. It's wonderful to know that he explained everything clearly and made you feel at ease. Your feedback is greatly appreciated and will be shared with John and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,
    Liza.
  • Rating 5.0
    Very helpful members of staff with good communication skills. Car came back nice and clean and the courtesy car was lovely and comfortable
    Response from Vertu Ford Redditch
    Hello Christopher

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our team was able to assist you effectively and that you appreciated the cleanliness of your car upon its return. It's also great to know that the courtesy car met your comfort needs. Providing excellent service and ensuring our customers' satisfaction is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very friendly
    Response from Vertu Ford Redditch
    Hello Julia

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our team very friendly. Providing excellent customer service is a top priority for us at Vertu Ford Redditch, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Friendly and professional service, excellent communication
    Response from Vertu Ford Redditch
    Hello Zachary,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and professional, and that our communication met your expectations. At Vertu Ford Redditch, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Very polite and helpful
    Response from Vertu Ford Redditch
    Hello Jade W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be polite and helpful. Providing excellent service is our top priority, and your feedback lets us know we are on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Absolutely brilliant, Kerrie at Vertu was fabulous from the minute I walked in and throughout, she even called the next day to make sure I was happy.
    Response from Vertu Ford Redditch
    Hello Molly

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Kerrie at Vertu Ford Redditch. It's fantastic to know that she provided you with excellent service from the moment you arrived and followed up to ensure your satisfaction. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    The lady who looked after me was a credit to the company.
    Response from Vertu Ford Redditch
    Dear Matilda G.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Vertu Ford Redditch. It’s fantastic to know that the service you received met your expectations and that our staff member made a great impression. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza.
  • Rating 5.0
    I was very happy with our experience as new motability customer with vertu redditch. Joe in sales made our experience easy and comfortable.
    Response from Vertu Ford Redditch
    Dear Tracy,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Vertu Ford Redditch. We are thrilled to hear that you were very happy with your experience as a new Motability customer. It's fantastic to know that Joe in sales made your experience easy and comfortable.

    We strive to provide the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Dean
  • Rating 5.0
    Really helpful, clear with how mobility works, very friendly, easy going and helpful with car
    Response from Vertu Ford Redditch
    Hello Tracy L.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and friendly, and that we could provide clear information about how the Motability Scheme works. It's great to know that your experience with us was easy-going and that we could assist you with your car needs. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Was and absolute pleasure, felt very looked after by John and the team and was very pleased with then car and service
    Response from Vertu Ford Redditch
    Dear Warren

    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolute pleasure working with John and our team. It's fantastic to know that you felt well looked after and are pleased with your car and the service you received. Your feedback means a lot to us, and we're delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Vertu Ford Redditch Team
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Redditch
    Dear Maureen

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service at Vertu Ford Redditch. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very helpful
    Response from Vertu Ford Redditch
    Hello Brian,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At Vertu Ford Redditch, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future,

    Kind regards,
    Matthew
  • Rating 5.0
    Alway first class service and friendly.
    Response from Vertu Ford Redditch
    Dear Maureen B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you consistently receive first-class service and find our team friendly. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible experience for all our customers.

    If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Warm regards,

    Keith
  • Rating 5.0
    Very happy. John was excellent.
    All my questions were answered. I have had a motability car from this Redditch dealership before and have always been really pleased .
    Response from Vertu Ford Redditch
    Hello Maria M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with your experience and that John provided excellent service. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Kind regards,
    Matthew
  • Rating 5.0
    Joe was amazing
    Very welcoming and friendly staff
    Very knowledgeable about the vehicle we acquired
    Response from Vertu Ford Redditch
    Hello Andrew M.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Joe and the rest of our team made your experience at Vertu Ford Redditch a positive one. It's great to know that you found our staff welcoming and friendly, and that Joe's knowledge about the vehicle met your expectations. We truly appreciate your feedback and your 5-star rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent customer service and care, care was pristine when collected, all good
    Response from Vertu Ford Redditch
    Hello Helen,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent customer service and that your car was in pristine condition when you collected it. Your satisfaction is our top priority, and it's great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,

    Dean

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