Motability Scheme at Douglas Park BMW Stirling

4.7
Rating 4.7
(42 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
New Kerse Road
Stirling FK7 7RZ
GB
Get directions
Phone Number
Call Douglas Park BMW Stirling on 01786 474477
01786 474477
01786 474477
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Neil Paterson
  • Taylor Lanni
  • Caelan Taylor-Mackenzie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 17:30
SundayClosed

Motability service specialists:

  • Steven Baxter
  • Alana Shorthouse
  • David Wright
We recommend calling and booking an appointment before visiting.
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Accessibility features at Douglas Park BMW Stirling

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Douglas Park BMW Stirling

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Douglas Park BMW Stirling can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Douglas Park BMW Stirling on 01786474477 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Douglas Park BMW Stirling

  • Rating 5.0
    The Motability salesman was called Neil Paterson and I found his help and knowledge first class. From the first time I met Neil he was very helpful and did not try to rush me, he said choosing a car was a big decision and he said to take my time and make the right decision for me. Neil made everything easy and when I picked up my car Neil and Chris Swan the sales manager both thanked me for choosing BMW.
    Response from Douglas Park BMW Stirling
    Dear Frank,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Neil Paterson provided you with first-class service and that you felt supported throughout your car selection process. At Douglas Park BMW Stirling, we strive to ensure that every customer feels valued and confident in their decisions, and it’s wonderful to know that Neil and Chris Swan were able to make your experience a positive one.

    Your feedback is incredibly important to us, and we are delighted that you are satisfied with your new car. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing BMW and for being a valued customer of the Motability Scheme.

    Best regards,
    Douglas Park BMW Stirling
  • Rating 5.0
    Absolutely delighted with the experience I had at DouglasPark. Caelan is a credit to the business and goes above and beyond to make it a very special experience for his customers. Highly recommended.
    Response from Douglas Park BMW Stirling
    Dear Ronald P.,

    Thank you so much for taking the time to share your wonderful feedback about your experience at Douglas Park BMW Stirling. We are thrilled to hear that you were absolutely delighted with the service you received. Caelan is indeed a valuable member of our team, and we are pleased to know that he went above and beyond to make your visit special. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back in the future.

    Best regards,
    The Douglas Park BMW Stirling Team
  • Rating 4.0
    Did a good job with the car - gave a full update and also washed and hoovered car
    Response from Douglas Park BMW Stirling
    Hello John D.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you were pleased with the service you received, including the full update on your car and the complimentary wash and hoover. Your satisfaction is important to us, and we're glad we could meet your expectations.

    If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Douglas Park BMW Stirling
  • Rating 5.0
    From start to finish the customer service has been first class. No pushy sales people, just what I was after and delivered it. Why I have been a customer for the passed 10 years.
    Response from Douglas Park BMW Stirling
    Hello Andrew,

    Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that our customer service met your expectations and that you felt comfortable throughout the process. It's wonderful to know that our approach aligns with what you were looking for.

    We truly value your loyalty over the past 10 years and are grateful for your continued trust in us. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you for many more years to come.

    Best regards,

    The Motability Scheme Team at Douglas Park BMW Stirling
  • Rating 5.0
    Good customer service and sales personnel was very helpful and made the process easy.
    Response from Douglas Park BMW Stirling
    Hello Kenneth Y.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our customer service and sales team at Douglas Park BMW Stirling. It's great to know that they were able to assist you effectively and make the process easy for you.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    The Douglas Park BMW Stirling Team
  • Rating 5.0
    Great service
    Response from Douglas Park BMW Stirling
    Hi Catherine,

    Thank you for the five-star review. We are delighted you had a positive experience.

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Never a problem. Garage collect and drop off my car all clean and ready to go. Lovely staff too, always pleasant and polite.
    Response from Douglas Park BMW Stirling
    Hi Darlene,

    Thank you for taking the time to leave a five-star rating. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Great as always, that's why we keep going back to that particular garage. Wouldn't deal with anyone but Neil now.
    Response from Douglas Park BMW Stirling
    Hi Darlene,

    Thank you for the five-star rating. We are delighted you had a positive experience.

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Absolutely superb service from the staff I would highly recommend bmw Stirling to all family friends Lee was fantastic they all were Mary-Ellen
    Response from Douglas Park BMW Stirling
    Hi Mary,

    Thank you for the five-star rating. We are delighted you had a positive experience.

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Vm
    Response from Douglas Park BMW Stirling
    Hi Victor,

    Thank you for the five-star rating. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Neil Patterson who was the salesperson we dealt was fantastic.
    Response from Douglas Park BMW Stirling
    Hi Siobhan,

    Thank you for taking the time to leave a five-star rating. We are delighted to find your experience was positive and look forward to welcoming you back in the future.

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Ross kept me informed throughout the process. He was exceptionally polite and professional
    Response from Douglas Park BMW Stirling
    Hi Carol,

    Thank you for the five-star rating. We are delighted you had a positive experience.

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    I had a very good experience with Neil as he was very easy going, polite and well mannered.
    Response from Douglas Park BMW Stirling
    Hi Jacqueline,

    Thank you for the five-star rating and review. We are delighted you had a positive experience.

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Neil was brilliant thanks for that
    Response from Douglas Park BMW Stirling
    Hi Hugh,

    Thank you for the five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    I would like to share my experience purchasing my new car. At the time of purchase, I had problems with the expected delivery time as BMW delayed it by almost two months.

    However, Mr. Graeme Gibson, my sales agent, and the entire Douglas Park team were extremely attentive to me from the moment I made the purchase until the delivery of the car.

    They kept me updated at all times about the car's arrival and always reassured me. Eventually, the car arrived and the Douglas Park team, especially Mr. Graeme Gibson, took great care of me.

    Although BMW was late in delivering the car, which was not Douglas Park's fault, I received the car and I'm glad I did. Thank you very much, Mr. Graeme. I strongly recommend Douglas Park to anyone looking to purchase a car.
    Response from Douglas Park BMW Stirling
    Hi Leonardo,

    Thank you for the five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Douglas Park BMW
  • Rating 5.0
    Fantastic service all done very professionally Neil was brilliant
    Response from Douglas Park BMW Stirling
    Hi Atif,

    Thank you for the five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    No pressure very good salesman
    Response from Douglas Park BMW Stirling
    Hi Hugh,

    Thank you for the five-star rating. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Great service from the sales man Neil
    Response from Douglas Park BMW Stirling
    Hi Greig,

    Thank you for taking the time to leave a five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Sensational. I was really well looked after by the team at Douglas Park in Stirling, unlike the way I was looked after at another BMW dealership in Edinburgh.
    Response from Douglas Park BMW Stirling
    Hi Leonardo,

    Thank you for taking the time to leave a five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future.

    Kind regards,
    Douglas Park BMW
  • Rating 5.0
    Great customer service and support
    Response from Douglas Park BMW Stirling
    Hi Atif,

    Thank you for taking the time to leave a five-star rating and review. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    Douglas Park BMW

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