Motability Scheme at Gravells Kia Swansea

4.8
Rating 4.8
(247 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Atlantic Close
Swansea Enterprise Park
Swansea SA7 9FJ
GB
Get directions
Phone Number
Call Gravells Kia Swansea on 01792 560040
01792 560040
01792 560040
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Joshua Phillips
  • Robert John
  • Abigail Tyrrill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 16:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Scott Ridings
  • Charlie Richards
  • Leighanne Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Swansea on 01792560040 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Swansea

  • Rating 5.0
    Abigail was absolutely lovely to deal with when helping me get my Motability car. She was friendly, patient, and made the whole process smooth and stress-free. Nothing was too much trouble, and she went above and beyond to make sure everything was explained clearly. I’m so grateful for her support – thank you, Abigail!
    Response from Gravells Kia Swansea
    Hi Lucy!

    Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Abigail was able to assist you in such a friendly and patient manner. It's great to know that she made the process of getting your Motability car smooth and stress-free - we are proud to have team members like Abigail who go above and beyond to ensure our customers feel supported and informed! We hope you love your new car, if you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Very helpful easy to talk to her .
  • Rating 5.0
    Polite friendly staff very prompt service and pleasant atmosphere
    Response from Gravells Kia Swansea
    Hello Martin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff polite and friendly, and that you enjoyed the prompt service and pleasant atmosphere at Gravells Kia Swansea. It’s great to know that we are meeting expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Outstanding from the day I ordered to the day I picked the car up!
    One small defect on car that I’m waiting on a call from Kia to rectify but otherwise can’t praise them enough
    Response from Gravells Kia Swansea
    Hi Laura,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your journey from ordering to picking up your car was outstanding. Your kind words and high rating mean a lot to our team at Gravells Kia Swansea.

    We're sorry for the small defect you've encountered and appreciate your patience as you work with Kia to resolve it. Please do not hesitate to reach out to us if we can assist with this in any way.

    We look forward to seeing you again and hope you enjoy your new car!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Very friendly, helpful and polite
    Response from Gravells Kia Swansea
    Dear Pamela,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be friendly, helpful, and polite. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    What a service first day at a lovely venue lovely young lady so helpful great assist to you all
    Response from Gravells Kia Swansea
    Hello Robert,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience on your first day with us at Gravells Kia Swansea. It's fantastic to know that our team, especially the young lady who assisted you, made a great impression. We strive to provide excellent service and it's rewarding to see that reflected in your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Very helpful
    Response from Gravells Kia Swansea
    Hello Samuel W.,

    Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you found our service very helpful. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    I had a fantastic experience from start to finish excellent service thank you.
    Response from Gravells Kia Swansea
    Hello Steven R.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a fantastic experience and that our service met your expectations from start to finish. It was a pleasure to assist you in finding your new car! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    It was fast and efficient and the people were very helpful and polite
    Response from Gravells Kia Swansea
    Hello Stephen,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service fast and efficient, it's lovely to hear some great feedback!

    Thank you again for choosing Gravells Kia Swansea for your new car - we're wishing you many happy miles of motoring in it. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Team at Gravells Kia Swansea
  • Rating 5.0
    Excellent service.
    Response from Gravells Kia Swansea
    Hello Maria S.,

    Thank you so much for taking the time to leave us an excellent review! We are thrilled to hear that you received such good service during your visit to Gravells Kia Swansea. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Cassie was amazing helped us with all the information we need
    Response from Gravells Kia Swansea
    Hello Victoria,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Cassie was able to assist you with all the information you needed. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Excellent dealer goes above and beyond to help customers
    Response from Gravells Kia Swansea
    Dear Evelyn B.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Gravells Kia Swansea - your kind feedback is greatly appreciated and motivates us to continue providing excellent service. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    The guy we spoke to was really helpful. He explained the scheme to us really well and made sure that we chose the right car for us.
    Response from Gravells Kia Swansea
    Hello Gwenllian F.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team member and that they were able to assist you in understanding the Motability Scheme and choosing the right car for your needs. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Salesman was very informative
    Response from Gravells Kia Swansea
    Hello Samuel W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our salesman to be very informative. Providing excellent service and ensuring our customers have all the information they need is a top priority for us at Gravells Kia Swansea. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Excellent as made the process quick and simple
    Response from Gravells Kia Swansea
    Hello Steven R.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found the process quick and simple. If you have any further questions about your application in the meantime please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Outstanding
    Response from Gravells Kia Swansea
    Hello Helen P.,

    Thank you so much for your outstanding review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Gravells Kia Swansea. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Great service all round all staff great and coffee good too they even washed my car for me
    Response from Gravells Kia Swansea
    Hello Carol,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Gravells Kia Swansea. It's fantastic to know that our team provided you with excellent service and that you enjoyed the coffee. We're also glad we could give your car a wash as part of your visit. Your feedback means a lot to us, and we look forward to welcoming you back in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Absolutely amazing member of Kia dealt with me. Rob was amazing from start to finish so easy to ask the questions about everything as rob would answer to high standard and reassured me with everything.
    Couldn’t recommend Kia Swansea enough to my friends and family!
    Response from Gravells Kia Swansea
    Dear Laura K.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rob at Gravells Kia Swansea. It’s fantastic to know that he was able to assist you with all your questions and provide the reassurance you needed as this is something so important to us as a company! If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 4.0
    Helpful & polite
    Response from Gravells Kia Swansea
    Hello Treshia,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team helpful and polite during your visit. Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our customers.

    If there's anything more we can do to enhance your experience or if you have any additional feedback, please feel free to reach out. We look forward to welcoming you back to Gravells Kia Swansea in the future.

    Best regards,
    Gravells Kia Swansea Team
  • Rating 5.0
    Rob was great and helpful.
    Response from Gravells Kia Swansea
    Hello Jordan W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Rob was able to assist you and provide the help you needed. We will ensure your kind comments are passed on to him. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Swansea Team

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