Motability Scheme at Sinclair Volkswagen Bridgend
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Celtic Court
Tremains Road
Bridgend CF31 1TZ
GB
Phone Number
Call Sinclair Volkswagen Bridgend on 01656 664241
01656 664241
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- David Hughes
- John Abbott
- Gareth Davies
- Naveed Javed
- Gavin Howe
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Wendy Deeble
- Dean Jones
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sinclair Volkswagen Bridgend
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sinclair Volkswagen Bridgend
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Sinclair Volkswagen Bridgend can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Sinclair Volkswagen Bridgend on 01656664241 to make an appointment with our Motability specialist.
Reviews at Sinclair Volkswagen Bridgend
- Rating 5.0May 29, 2025Excellent service. Made everything simple and showed me exactly how everything worked int he car. Fantastic customer service
- Rating 5.0May 29, 2025It great to talk to him for order my carResponse from Sinclair Volkswagen BridgendJun 3, 2025Hello Govind,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience ordering your car with us. Our team at Sinclair Volkswagen Bridgend is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Sinclair Volkswagen Bridgend Team - Rating 5.0May 29, 2025Best man everResponse from Sinclair Volkswagen BridgendJun 3, 2025Hello Mohammad,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Sinclair Volkswagen Bridgend. Your kind words and perfect rating mean a lot to our team. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Sinclair Volkswagen Bridgend Team - Rating 5.0May 14, 2025amazingResponse from Sinclair Volkswagen BridgendMay 27, 2025Hello Suzanne,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Sinclair Volkswagen Bridgend. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Sinclair Volkswagen Bridgend Team - Rating 5.0Apr 29, 2025Pleasant efficient and listened to our needs for adviceResponse from Sinclair Volkswagen BridgendMay 27, 2025Dear Colleen,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service pleasant and efficient, and that we were able to listen to your needs and provide the advice you were looking for. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Sinclair Volkswagen Bridgend Team - Rating 5.0Apr 24, 2025Amazing staff , they couldn’t do enough for me .Response from Sinclair Volkswagen BridgendApr 28, 2025Hello Lynne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Sinclair Volkswagen Bridgend. Our staff always strives to go above and beyond to ensure our customers feel valued and supported, and it’s fantastic to know we achieved that with you.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to welcoming you back to our store.
Best regards,
Sinclair Volkswagen Bridgend - Rating 5.0Apr 14, 2025Very friendly the motability assistant Dan Townsend was very knowledgeable and helpfulResponse from Sinclair Volkswagen BridgendApr 28, 2025Hello Susan,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very friendly. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Sinclair Volkswagen Bridgend.
Best regards,
Sinclair Volkswagen Bridgend - Rating 5.0Apr 3, 2025Fantastic experience at Sinclair volks wagon in Bridgend, the reveal on collecting the car was a very nice touchResponse from Sinclair Volkswagen BridgendApr 28, 2025Hello Leanne,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Sinclair Volkswagen Bridgend. It's great to know that you appreciated the reveal when collecting your car. We strive to make every moment special for our customers, and your feedback truly means a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Sinclair Volkswagen Bridgend Team - Rating 5.0Mar 25, 2025Ceri the handover specialist was incredibly knowledgeable. The car was wrapped up with a bow.the whole experience was fantastic.Response from Sinclair Volkswagen BridgendMar 26, 2025Dear Christopher M.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a fantastic experience with our team, and that Ceri, our handover specialist, was able to provide you with the knowledgeable service you deserve. We always strive to make every moment special, and we're delighted that the car presentation added to your experience.
Your kind words and perfect rating mean a lot to us and motivate us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Sinclair Volkswagen Bridgend.
Best regards,
Sinclair Volkswagen Bridgend Team - Rating 4.0Mar 18, 2025Good serviceResponse from Sinclair Volkswagen BridgendMar 20, 2025Good Morning Joanne,
Thank you for your feedback! We're happy to hear you received good service. If there's anything else we can do to improve your experience, please don't hesitate to let us know!
Kind Regards
Sinclair Group - Rating 3.0Mar 18, 2025Ceri was fantastic for the handover of our new car. That's is why we are giving 3 stars. However Nav who was the sale agent has been awful. No communication since we ordered the car back in August. We didn't even get a call to say the car was in, just a random video showing us the car was in and we only knew about it when we had our car in for an MOT. Don't know why we were not called. Nav also didn't have time for us yesterday was with other customers and only came to say hi and waved.. we were not even offered tea and coffee when we picked up the car. Ceri was outstanding but the rest of the customer service, is very poor. It's also worth noting that Anne the usual receptionist we see is great and would have been offering us drinks but sadly she wasn't it. We paid a big downpayment for the car and don't feel valued or appreciated at all. Overall not a good experience.Response from Sinclair Volkswagen BridgendMar 20, 2025Good Morning Joanne,
Thank you for your detailed feedback, and we're glad to hear that Ceri provided you with an outstanding handover. We sincerely apologize for the lack of communication and the experience you had with Nav. This is certainly not the level of service we aim to provide, and we understand how important it is to feel valued throughout the entire process. We will be addressing this internally to ensure it doesn’t happen again and that every customer receives the attention they deserve. We also appreciate you noting Anne's excellent service, and we’ll ensure she is recognized for her efforts. Your comments are invaluable, and we hope to have the opportunity to make things right for you in the future.
Kind Regards
Sinclair Group - Rating 5.0Mar 12, 2025Excellent service from initial enquiry, ordering, updates on delivery, and collection. Would definitely recommend Sinclair Volkswagen.Response from Sinclair Volkswagen BridgendMar 13, 2025Hi Malcolm,
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience from your initial enquiry through to ordering, delivery updates, and collection. Providing seamless service is our priority, and we truly appreciate your recommendation of Sinclair Volkswagen.
If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle!
Kind Regards
Sinclair Group - Rating 3.0Mar 11, 2025No i wasnt offered to test drive it or wasnt offered to sit or look at other cars or modelsResponse from Sinclair Volkswagen BridgendMar 13, 2025Hi Natalie,
We’re sorry to hear about your experience and appreciate your feedback. Your concerns are important to us, and we regret that we didn’t meet your expectations. Please don’t hesitate to reach out if you’d like to discuss this matter further.
Kind Regards
Sinclair Group - Rating 5.0Feb 22, 2025Hi fabResponse from Sinclair Volkswagen BridgendFeb 25, 2025Hi Lynne,
Thank you so much! We’re so happy to hear you had a fab experience!
Kind Regards
Sinclair Group - Rating 5.0Feb 21, 2025Fabulous serviceResponse from Sinclair Volkswagen BridgendFeb 25, 2025Hi Andrew,
Thank you so much! We’re thrilled to hear you had a fabulous experience!
Kind Regards
Sinclair Group - Rating 5.0Feb 18, 2025First class serviceResponse from Sinclair Volkswagen BridgendFeb 25, 2025Hi Russell,
Thank you! We’re delighted to hear that you had a first-class experience. We truly appreciate your support!
Kind Regards
Sinclair Group - Rating 5.0Jan 29, 2025Both Ceri and Daniel were extremely helpful and knowledgeableResponse from Sinclair Volkswagen BridgendFeb 3, 2025Thank you for the kind words and 5-stars, Colin! Many thanks, Sinclair Group.
- Rating 5.0Jan 29, 2025Absolutely superb! I would not hesitate to recommend them based on how well we’ve been treated by the staff there. Im a very happy customer.Response from Sinclair Volkswagen BridgendFeb 3, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Many thanks, Sinclair Group.
- Rating 5.0Jan 29, 2025Fantastic experience from start to finish. Would highly recommend!Response from Sinclair Volkswagen BridgendFeb 3, 2025Hi Colin, we are delighted to hear that you had a positive experience! Many thanks, Sinclair Group.
- Rating 5.0Jan 28, 2025Brilliant helpfulResponse from Sinclair Volkswagen BridgendFeb 3, 2025Thanks for your 5-star review, Clifford! Many thanks, Sinclair Group.
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at Sinclair Volkswagen Bridgend. It's great to know that we could make everything simple for you and that you found our customer service fantastic. Your feedback is incredibly valuable to us, and we are delighted that we could assist you in understanding how everything works in your car. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Sinclair Volkswagen Bridgend Team