Motability Scheme at Sinclair Mercedes-Benz of Bridgend

Motability Scheme at Sinclair Mercedes-Benz of Bridgend

4.8
Rating 4.8
(25 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00

Welcome to Sinclair Mercedes-Benz of Bridgend

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sinclair Mercedes-Benz of Bridgend can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sinclair Mercedes-Benz of Bridgend on 01656868700 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Old Field Road
Pencoed
Bridgend CF35 5LJ
GB
Phone Number
Call Sinclair Mercedes-Benz of Bridgend on 01656 868700
Reviews
Visit dealer website

Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Rob Harding
  • David Morgan
  • Gavin Hughes
  • Nick Tustin
  • Phillip Jones
  • Samantha Cooke
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Rebecca Maddern
  • Josh Wildey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Mercedes-Benz of Bridgend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sinclair Mercedes-Benz of Bridgend

  • Rating 5.0
    First class hand over experience from start to finish.
  • Rating 5.0
    All staff were very friendly and excellent in all ways.
  • Rating 1.0
    Failed to carry out MOT and service request
    Response from Sinclair Mercedes-Benz of Bridgend
    Hi Anthony,

    I’m sorry to hear about the issues you experienced with your Motability MOT and service request. This is certainly not the level of service we aim to provide. Please contact us directly at Mercedes@sinclairgroup.co.uk so we can address this matter promptly and ensure it’s resolved to your satisfaction.

    Kind regards,
    Sinclair Group
  • Rating 5.0
    Excellent people, excellent service

    Don’t need to edit the review as it is accurate. Can’t be more complimentary.

    Gerald Stone
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you, Gerald, for your fantastic feedback! We are pleased to hear that you found our team and service to be excellent. Your satisfaction is our top priority.

    Kind regards,
    Sinclair Group.
  • Rating 5.0
    An excellent customer service experience. Receptionist very friendly and polite. Received a courtesy car with free fuel which I was grateful for. The member of staff that served me was excellent and answered all the questions I asked her. Phone call from the garage informing me that my car was ready for collection. All done in very good time.
    Response from Sinclair Mercedes-Benz of Bridgend
    Great to hear that Mercedes-Benz of Bridgend delivered such a great customer service for you Alun. Thank you for taking the time to leave us a review.
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Always have excellent customer service from all staff especially Josh who kept me informed. Also the gentleman who collected and delivered my car also excellent customer service from him too
    Response from Sinclair Mercedes-Benz of Bridgend
    Dear Neil,

    Thank you for your kind words regarding our excellent customer service, particularly from Josh and our delivery personnel. We greatly appreciate your feedback.

    Kind regards,
    Sinclair Group
  • Rating 5.0
    Great service friendly staff
    Response from Sinclair Mercedes-Benz of Bridgend
    Thanks for your feedback Alan!
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Brilliant customer service all round
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you for the review Alun, glad we could be of service!
    Kind regards,
    Sinclair Group
  • Rating 5.0
    Excellent customer service especially from Josh and Charlene
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you for recognizing Josh and Charlene, Neil! Excellent customer service is what we strive for. We're here whenever you need assistance. Kind regards, Sinclair Group
  • Rating 5.0
    Always great service great customer service
    Response from Sinclair Mercedes-Benz of Bridgend
    We're glad you consistently receive great service, Cyril! Thank you for your loyalty and support. Kind regards, Sinclair Group
  • Rating 5.0
    eat customer service
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you for leaving us a review Trevor!
  • Rating 5.0
    All straightforward, good customer service, happy customer 😃
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you for leaving us a review James. We're pleased you had a great experience at Mercedes-Benz of Bridgend!
  • Rating 5.0
    Great customer service
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you Lisa, we're glad we could be of service!
  • Rating 5.0
    Excellent service.Josh was a pleasure to deal with very polite and helpful.Friendly and professional receptionist.
    Response from Sinclair Mercedes-Benz of Bridgend
    Hi Bernard, thank you for taking the time to leave us such a glowing review. We'll pass on your kind feedback to Josh at Mercedes-Benz of Bridgend.
  • Rating 5.0
    Cannot fault any part. Thank you and see you next year.
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you for your feedback Huw, See you next year!
  • Rating 5.0
    Fantastic
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you for your feedback, Reuben! We're pleased you had a fantastic experience. Kind regards, Sinclair Group
  • Rating 5.0
    Really good customer service. And plus the advantage of a courtesy car is brilliant
    Response from Sinclair Mercedes-Benz of Bridgend
    We're glad you received a positive customer service experience Jayne! Thank you for your positive feedback. Kind regards, Sinclair Group
  • Rating 5.0
    Alway receive excellent customer service. Picked up the car and returned as arranged for service
    Response from Sinclair Mercedes-Benz of Bridgend
    Your consistent satisfaction is important to us, Neil! Thank you for recognizing our excellent customer service. Kind regards, Sinclair Group
  • Rating 5.0
    Excellent service
    Response from Sinclair Mercedes-Benz of Bridgend
    Thank you for your kind words - we're glad to have been of service!
    Kind regards,
    Sinclair Group.
  • Rating 5.0
    Excellent service .. excellent customer communication
    Response from Sinclair Mercedes-Benz of Bridgend
    We're pleased to know you received excellent service and communication, Janice! Thank you for your positive feedback. Kind regards, Sinclair Group

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