Motability Scheme at Nathaniel MG Cardiff

4.3
Rating 4.3
(10 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 18:00 10:00 - 17:00
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Contact information

Address
218 Penarth Road
Cardiff CF11 8NN
GB
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Phone Number
Call Nathaniel MG Cardiff on 029 2002 0225
029 2002 0225
029 2002 0225
Website

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Email

gregg@nathanielcars.co.uk

Feedback

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Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 18:00 10:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Christian Jones
  • Damien Perkins
  • David Neil
  • Shane Perry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 12:30
SundayClosed

Motability service specialists:

  • Richard Osborne
  • Judith Lee
We recommend calling and booking an appointment before visiting.
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Accessibility features at Nathaniel MG Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Nathaniel MG Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Nathaniel MG Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Nathaniel MG Cardiff on 02920020225 to make an appointment with our Motability specialist.

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Reviews at Nathaniel MG Cardiff

  • Rating 5.0
    Amazing customer service, really friendly and helpful!
  • Rating 5.0
    Efficient and helpful service
    Response from Nathaniel MG Cardiff
    Hi Joe,

    Thank you for taking the time to leave us this brilliant 5 star review. We look forward to seeing you again sometime soon.

    Kind Regards
    The Nathaniel Team
  • Rating 1.0
    Disappointed when booking the service they tried to charge me, also wasn’t told that I had the option of booking a curtesy car which would have been so much easier
    Response from Nathaniel MG Cardiff
    Hi Lisa,

    Thank you for your review. I'm sorry to hear of your disappointment following your recent service. Our teams are all aware that the Motability scheme includes servicing, so apologies if your vehicle was not recognised as a Motability supplied vehicle during your booking.

    We offer an extensive fleet of courtesy cars; however, these usually need to be booked in advance. If there is anything further we can help with; please do get in touch; otherwise, we look forward to seeing you again soon.

    Kind Regards
    Nick, The Nathaniel Webteam
  • Rating 5.0
    Great service from all. After sales is fantastic too
    Response from Nathaniel MG Cardiff
    Hi Kelly,

    Many thanks for your feeback and your 5-star review. Much appreciated!

    Kind Regards

    The Nathaniel Team
  • Rating 5.0
    Excellent customer service, very friendly and informative.
    Response from Nathaniel MG Cardiff
    Hi Beverley,

    Thank you for choosing Nathaniel MG for your next vehicle. They really are a friendly bunch in Cardiff aren't they? Thank you for your feedback, so much appreciated.

    Kind Regards,
    The Nathaniel Team
  • Rating 5.0
    Very helpful and friendly staff - made the process very straightforward and were able to answer all my questions. Highly recommended.
    Response from Nathaniel MG Cardiff
    Hi Dyfrig,
    It's great to hear that you are happy with the service you received following your recent purchase. We'll make sure to pass on your comments to the Cardiff team, and look forward to seeing you soon. Kind Regards, The Nathaniel Online Team.
  • Rating 5.0
    Great
    Response from Nathaniel MG Cardiff
    Hi Linda,

    Many thanks for the feedback - we think you're great too!

    Kind Regards
    The Nathaniel Team
  • Rating 2.0
    Wasn’t told it was petrol and pit diesel into car and broken down had 2 hours waiting with all 4 of my disabled children
    Response from Nathaniel MG Cardiff
    Hi Kacey,

    Thank you for your feedback and taking the time to leave a review. We are sorry to hear of the inconvenience you experienced after the collection of your new MG. MG do not offer any diesel vehicles in the range, only petrol and electric cars. If you have swapped from a diesel vehicle, filling up with the incorrect fuel is an easy thing to do. After that initial mishap, we hope you're enjoying your new MG.

    Kind Regards
    The Nathaniel Team
  • Rating 5.0
    Fan customer service, always helpful and friendly
    Response from Nathaniel MG Cardiff
    Hi Jodie,

    Many many thanks for leaving your feedback. It's much appreciated!

    Kind Regards

    The Nathaniel Team
  • Rating 5.0
    The whole process was handled quickly, smoothly, professionally and friendly.
    Response from Nathaniel MG Cardiff
    Hi Simon, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to the Cardiff team.

    Kind Regard
    The Nathaniel Cars Online Team
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