Motability Scheme at Nathaniel MG Cardiff

4.8
Rating 4.8
(311 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 10:00 - 16:30
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Welcome to Nathaniel MG Cardiff

At Nathaniel MG Cardiff, we are delighted to offer our valued Motability customers the latest range of petrol and electric MG vehicles.

At Nathaniel Cars, we take immense pride in putting our customers at the heart of everything we do.
Our dedicated and friendly Motability team strives to understand every customer's needs and make your car buying experience the best it can be. If you're thinking of switching to electric motoring, our electric vehicle specialists will be delighted to talk you through your options without unnecessary or complicated jargon.

Ready to discover MG with Nathaniel Cars? Contact the team on 02920020225 to reserve your appointment with our Motability specialists.

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Contact information

Address
218 Penarth Road
Cardiff CF11 8NN
GB
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Phone Number
Call Nathaniel MG Cardiff on 029 2002 0225
029 2002 0225
029 2002 0225
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 10:00 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:30

Motability Scheme specialists:

  • Christian Jones
  • Damien Perkins
  • Shane Perry
  • Elliott Cooze
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mike Rowsell
  • Richard Osborne
  • Rhys Hosking
  • Naomi Pavett
  • Peter Bolton
  • Paul Sachdev
  • Rebecca Evans
We recommend calling and booking an appointment before visiting.
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Accessibility features at Nathaniel MG Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Nathaniel MG Cardiff

  • Rating 5.0
    Christian was excellent with a pleasant and professional attitude
  • Rating 5.0
    10 out of 10 excellent service every thing explained in great detail didn't feel pressured at all very helpful and understanding highly recommend
    Response from Nathaniel MG Cardiff
    Hello William,

    Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had an excellent experience at Nathaniel MG Cardiff. Our team strives to provide detailed explanations and a pressure-free environment. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cardiff
  • Rating 5.0
    Very efficient was so easy to arrange everything.g
    Response from Nathaniel MG Cardiff
    Hello Jean,

    Thank you so much for your wonderful review! We're thrilled to hear that you found the process efficient and easy. Our team at Nathaniel MG Cardiff is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cardiff
  • Rating 5.0
    Booked in on time and collected within 2 hours very good experience with Nathaniel cardiff
    Response from Nathaniel MG Cardiff
    Hello Gillian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at Nathaniel MG Cardiff. It's great to know that our team was able to book you in on time and have everything ready for you within two hours. Your satisfaction is our top priority, and your feedback is incredibly valuable to us.

    Best regards,
    The Nathaniel MG Cardiff Team
  • Rating 5.0
    The staff are amazing, helpful kind and very attentive, Christian is wonderful
    Response from Nathaniel MG Cardiff
    Dear Tracy,

    Thank you so much for taking the time to leave such an amazing review! We think you our customers are pretty amazing too!

    If there's anything else we can assist you with, please don't hesitate to reach out.

    Warm regards,

    The Motability Scheme Team at Nathaniel MG Cardiff
  • Rating 5.0
    Nice guys good experience thenks about help
    Response from Nathaniel MG Cardiff
    Hello Martin,

    Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you had a good experience with us.

    Thanks again for your feedback!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cardiff
  • Rating 5.0
    Very friendly people who at MG service was fast and very happy
    Response from Nathaniel MG Cardiff
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Fantastic support and service
    Response from Nathaniel MG Cardiff
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Professional and helpful.
    Response from Nathaniel MG Cardiff
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Shane was super helpful, I didn't feel rushed at all, explained everything to me about the car and app. Fabulous customer service.
    Response from Nathaniel MG Cardiff
    We are so happy to hear you had such a great experience.
  • Rating 2.0
    Told service would take up to one hour, and no courtesy car or collection and delivery available, ended up waiting two and a half hours
    Response from Nathaniel MG Cardiff
    Dear Penelope,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit. We understand how important your time is, and we are sorry for the extended wait and the lack of courtesy car or collection and delivery options.

    Your feedback is invaluable to us as it helps us improve our services. We are currently reviewing our processes to ensure that we can provide a more efficient and accommodating experience for our customers in the future.

    I am so sorry to hear you didn't have a great experience. If you have any further concerns or if there is anything else we can do to assist you, please feel free to reach out to us directly. We appreciate your patience and understanding.

    Kind regards,


    Nathaniel MG Cardiff - Motability Scheme Team
  • Rating 5.0
    All very good
    Response from Nathaniel MG Cardiff
    Just as it should be Brian! Thank you for your business and for taking the time to leave a review - both are very much appreciated. We look forward to seeing you again in about 12 months - don't hesitate if there's anything you need in the meantime. Kind Regards - The Nathaniel MG Cardiff Team.
  • Rating 5.0
    Shane was very knowledgeable, friendly and helpful.
  • Rating 5.0
    Yes Christian was very professional helpful and understanding of my needs very polite and knew his job thank you very much Christian
  • Rating 5.0
    Very helpful and easy going
  • Rating 5.0
    Only annoying thing had to wait 4 hours to get car registered
  • Rating 5.0
    Good service
  • Rating 5.0
    Simple and easy, everything was explained and turned around very quickly - thank you
  • Rating 5.0
    Very knowledgeable and helpful
  • Rating 5.0
    Great service and very helpful and understanding
    Response from Nathaniel MG Cardiff
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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