The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Fordthorne Abbey Garages (Cardiff) Ltd
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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
The Fordthorne team understand individuals have different requirements. You can trust that our Motability specialists have an extensive knowledge about our line up of Ford Motability cars and will take the best care of you and your needs.
Communication
We have Welsh and Spanish speakers within the team, who are happy to help. Our Fordthorne Car Service and MOT Manager, Kalisha is qualified in
British Sign Language.
Access
We offer remote appointments, and are happy to send photos and videos of stock for customers to peruse at their leisure.
Contact information
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Showroom details 08:45 - 18:30 08:45 - 18:00 08:45 - 18:00 08:45 - 18:30 08:45 - 18:00 08:45 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:45 - 18:30 |
Tuesday | 08:45 - 18:00 |
Wednesday | 08:45 - 18:00 |
Thursday | 08:45 - 18:30 |
Friday | 08:45 - 18:00 |
Saturday | 08:45 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Sam Ward
- Elliot Farmer
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Kalisha Greenaway
- Nerys Jenkins
- Jay O'Connell
- Shannon Pike
- Lauren Carver
Accessibility features at Fordthorne Abbey Garages (Cardiff) Ltd
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Fordthorne Abbey Garages (Cardiff) Ltd
- Rating 5.0Feb 21, 2025Very helpful, gave all information I needed and very speedy process
- Rating 5.0Feb 18, 2025Completely straight forward service. Excellent.
- Rating 5.0Feb 17, 2025Very polite and professional; very satisfied. Thank you very much.Response from Fordthorne Abbey Garages (Cardiff) LtdFeb 17, 2025Thanks for the 5-star review, Craig. We hope you love your new vehicle.
Best
Emily - Rating 5.0Feb 5, 2025Excellent service, very professional. Thank you for helping me with my new car.Response from Fordthorne Abbey Garages (Cardiff) LtdFeb 6, 2025Hi Craig, We hope you enjoy your new car. Thanks for the 5 star review. Drive safe. Best Emily
- Rating 5.0Feb 5, 2025Anthony, the guy who deal with me and done all the paperwork and everything for me was amazing. Couldn’t thank the guy enough.Response from Fordthorne Abbey Garages (Cardiff) LtdFeb 6, 2025Hi Raymond, Thanks for taking the time to leave us this 5 start review. I'm so glad Anthony was able to help you with your new car. Please don't hesistate to contact us if you have any question going forward.
Best Emily - Rating 5.0Feb 5, 2025Friendly professional and speedy service provided by Elliot, made everything straight forward. Thank youResponse from Fordthorne Abbey Garages (Cardiff) LtdFeb 6, 2025Great to hear your service from Elliot met your expectations Glenn. We look forward to welcoming you back when it's time for your first service.
Best Emily - Rating 5.0Jan 22, 2025Picked it up at 8am and brought it back by 4:30pm.Response from Fordthorne Abbey Garages (Cardiff) LtdJan 23, 2025Dear Andrew,
Thank you so much for the 5-star review! Your kind words mean the world to us, and we're thrilled that you had such a great experience. We look forward to serving you again soon!
Team Fordthorne - Rating 5.0Jan 20, 2025I found it very easy and simple and the guy couldn’t do enoughResponse from Fordthorne Abbey Garages (Cardiff) LtdJan 21, 2025Thank you so much for the 5-star review, Raymond!
Your kind words mean the world to us, and we're thrilled that you had such a great experience. We look forward to serving you again soon!
Team Fordthorne - Rating 5.0Jan 14, 2025Very quick and efficient plus very polite 😀Response from Fordthorne Abbey Garages (Cardiff) LtdJan 15, 2025Dear Glyndwr,
Thank you for the 5-star review! I'm glad we could assist you quickly and efficiently while being polite. If you have more questions or need further assistance, feel free to ask anytime!
Fordthorne Team - Rating 5.0Dec 23, 2024It was a pleasure thank you all good service not pushy and the coffee is good thanksResponse from Fordthorne Abbey Garages (Cardiff) LtdDec 24, 2024Thank you for your kind words - we're glad to have been of service for your car and coffee needs!
Best
Emily - Rating 5.0Dec 17, 2024Excellent not pushy. polite..and the coffee is good.. thank.. mad feel wellcomeResponse from Fordthorne Abbey Garages (Cardiff) LtdDec 18, 2024Dear Kenneth,
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled you had a positive experience with us and enjoyed our coffee. Your kind words inspire us to continue delivering the best service possible.
We look forward to welcoming you back soon!
Team Fordthorne - Rating 5.0Dec 16, 2024Well run... very welcoming ...not pushy and the coffee is nice 👍Response from Fordthorne Abbey Garages (Cardiff) LtdDec 17, 2024Dear Kenneth,
Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear you had a positive experience with us and like our Coffee. Your feedback motivates us to keep delivering the best service possible. We look forward to serving you again soon!
Team Fordthorne - Rating 5.0Nov 19, 2024Straight forwards, easy, fast
Absolutely fabulousResponse from Fordthorne Abbey Garages (Cardiff) LtdNov 20, 2024Hello Gary, 🌟 Thank You for the 5-Star Review! 🌟 We appreciate your feedback and are thrilled you had a great experience. Your satisfaction is our priority! Best regards, Elena / The Fordthorne Team - Rating 5.0Nov 6, 2024Very good service 👍Response from Fordthorne Abbey Garages (Cardiff) LtdNov 7, 2024Hello Abdirashid,
Thank you for your lovely 5-star review. We are delighted to hear of your brilliant experience with us and hope to welcome you back to the showroom soon. Warmest regards, Fordthorne Cardiff. - Rating 5.0Nov 6, 2024Excellent ServiceResponse from Fordthorne Abbey Garages (Cardiff) LtdNov 7, 2024Hi Leonard, Thank you very much for leaving us a review. We are so happy to hear that we were able to provide you with a good service. We look forward to dealing with you again in the future! Many thanks, Fordthorne Service Team
- Rating 5.0Nov 1, 2024Great experience at Fordthorne Cardiff! Car had a full service and oil change, great communication throughout. Fantastic service!!Response from Fordthorne Abbey Garages (Cardiff) LtdNov 4, 2024Hello Jade,
🌟 Thank You for the 5-Star Review! 🌟 We appreciate your feedback and are thrilled to hear you had a great experience. Your satisfaction is our priority! Best regards, Elena / The Fordthorne Team - Rating 5.0Oct 31, 2024Very straight forward process. Anthony was very informative and showed all details of the car. Overall very happy with the experienceResponse from Fordthorne Abbey Garages (Cardiff) LtdNov 1, 2024Hi Jacqueline,
You're very welcome! It's great to hear that Anthony was so helpful! Thank you for your amazing feedback!
Fordthorne Team - Rating 2.0Oct 29, 2024I have no idea if there was anything wrong with my van if I need to b aware of anything
Well I would like to know if I need to be aware of anything I need to look out for as I carry a wheelchair in the vanResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 30, 2024Hello Joel,
Thank you for sharing your honest feedback with us. We're sorry that your experience didn’t meet your expectations. We strive to deliver the best possible service to all our customers, and we would love to understand more about what could have made this experience better for you. Can you provide more details, please?
Kind regards,
Fordthorne Transit Centre - Rating 5.0Oct 28, 2024Staff are amazing and very helpfulResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 29, 2024Dear Molly,
Thank you so much for your 5-star rating! We truly appreciate your kind feedback and are thrilled you had an excellent experience with us. Your support means a lot, and we look forward to serving you again!
Team Fordthorne - Rating 5.0Oct 18, 2024Shaun very helpful and good sales manResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 20, 2024Dear Lisa,
Thank you for the 5-star feedback! We’re thrilled to hear that Shaun was helpful and made your experience great. We appreciate your support!
Fordthorne
Thanks for taking the time to leave us this 5-star review. It's great to hear that you found your experience straight forward. We hope you enjoy your new car.
Best
Emily