Motability Scheme at Fordthorne Abbey Garages (Cardiff) Ltd
08:45 - 18:30 08:45 - 18:00 08:45 - 18:00 08:45 - 18:30 08:45 - 18:00 08:45 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Fordthorne Abbey Garages (Cardiff) Ltd
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
The Fordthorne team understand individuals have different requirements. You can trust that our Motability specialists have an extensive knowledge about our line up of Ford Motability cars and will take the best care of you and your needs.
Communication
We have Welsh and Spanish speakers within the team, who are happy to help. Our Fordthorne Car Service and MOT Manager, Kalisha is qualified in
British Sign Language.
Access
We offer remote appointments, and are happy to send photos and videos of stock for customers to peruse at their leisure.
Contact information
Address
Ford House
281 Penarth Road
Cardiff CF11 8YZ
GB
Phone Number
Call Fordthorne Abbey Garages (Cardiff) Ltd on 029 2022 3100
029 2022 3100
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:45 - 18:30 08:45 - 18:00 08:45 - 18:00 08:45 - 18:30 08:45 - 18:00 08:45 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:45 - 18:30 08:45 - 18:00 08:45 - 18:00 08:45 - 18:30 08:45 - 18:00 08:45 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:45 - 18:30 |
| Tuesday | 08:45 - 18:00 |
| Wednesday | 08:45 - 18:00 |
| Thursday | 08:45 - 18:30 |
| Friday | 08:45 - 18:00 |
| Saturday | 08:45 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Sam Ward
- Elliot Farmer
- Sean Thomas
- Anthony Coopey
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Kalisha Greenaway
- Nerys Jenkins
- Jamie Kayani
- Jay O'Connell
- Shannon Pike
- Lauren Carver
We recommend calling and booking an appointment before visiting.
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Accessibility features at Fordthorne Abbey Garages (Cardiff) Ltd
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Fordthorne Abbey Garages (Cardiff) Ltd
- Rating 5.0Nov 6, 2024Very good service 👍
- Rating 5.0Nov 6, 2024Excellent ServiceResponse from Fordthorne Abbey Garages (Cardiff) LtdNov 7, 2024Hi Leonard, Thank you very much for leaving us a review. We are so happy to hear that we were able to provide you with a good service. We look forward to dealing with you again in the future! Many thanks, Fordthorne Service Team
- Rating 5.0Nov 1, 2024Great experience at Fordthorne Cardiff! Car had a full service and oil change, great communication throughout. Fantastic service!!Response from Fordthorne Abbey Garages (Cardiff) LtdNov 4, 2024Hello Jade,
🌟 Thank You for the 5-Star Review! 🌟 We appreciate your feedback and are thrilled to hear you had a great experience. Your satisfaction is our priority! Best regards, Elena / The Fordthorne Team - Rating 5.0Oct 31, 2024Very straight forward process. Anthony was very informative and showed all details of the car. Overall very happy with the experienceResponse from Fordthorne Abbey Garages (Cardiff) LtdNov 1, 2024Hi Jacqueline,
You're very welcome! It's great to hear that Anthony was so helpful! Thank you for your amazing feedback!
Fordthorne Team - Rating 2.0Oct 29, 2024I have no idea if there was anything wrong with my van if I need to b aware of anything
Well I would like to know if I need to be aware of anything I need to look out for as I carry a wheelchair in the vanResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 30, 2024Hello Joel,
Thank you for sharing your honest feedback with us. We're sorry that your experience didn’t meet your expectations. We strive to deliver the best possible service to all our customers, and we would love to understand more about what could have made this experience better for you. Can you provide more details, please?
Kind regards,
Fordthorne Transit Centre - Rating 5.0Oct 28, 2024Staff are amazing and very helpfulResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 29, 2024Dear Molly,
Thank you so much for your 5-star rating! We truly appreciate your kind feedback and are thrilled you had an excellent experience with us. Your support means a lot, and we look forward to serving you again!
Team Fordthorne - Rating 5.0Oct 18, 2024Shaun very helpful and good sales manResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 20, 2024Dear Lisa,
Thank you for the 5-star feedback! We’re thrilled to hear that Shaun was helpful and made your experience great. We appreciate your support!
Fordthorne - Rating 5.0Oct 8, 2024Well thought through complete and a satisfied customer.Response from Fordthorne Abbey Garages (Cardiff) LtdOct 9, 2024🌟 Thank You for the 5-Star Review! 🌟
We appreciate your feedback and are thrilled to hear you had a great experience. Your satisfaction is our priority!
Best regards,
Elena / The Fordthorne Team - Rating 4.0Oct 4, 2024Very good service 👏Response from Fordthorne Abbey Garages (Cardiff) LtdOct 7, 2024Thank you for your feedback!
We're glad to hear you had a positive experience, and we appreciate your 4-star rating.
Please let us know if there's anything we can do to make your next visit even better!
We're always here to improve and ensure you have the best experience possible.
Best regards
Fordthorne - Rating 5.0Oct 3, 2024Excellent service.......hand over of the car was carried out with efficiency by my motobility salesman who was very caring and knowledgeable regards to my mobility needs also very polite attitude during the whole experience.Response from Fordthorne Abbey Garages (Cardiff) LtdOct 7, 2024Thank you so much for your 5-star feedback! ⭐⭐⭐⭐⭐ We’re thrilled that you had an excellent experience with us. Your support means the world, and we look forward to serving you again! If you need anything, feel free to reach out.
- Rating 5.0Sep 2, 2024Fordthorne a a fantastic dealership the staff are friendly and helpful. Sam the salesman and his manager are fantastic very knowledgeable and made the whole experience from choosing a suitable car to the order and delivery easy, effortless and special. Would definitely recommend this is my second car from Abby garages and will see them in 3 years for my nextResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 7, 2024Thank you for your fantastic feedback! We’re thrilled you had such a great experience with us at Fordthorne. It's wonderful that Sam and his manager provided excellent service, making the process of choosing, ordering, and delivering your car effortless and special. We truly appreciate your loyalty and recommendation, and we’re honored to have helped with your second car purchase from Fordthorne. We look forward to seeing you again in three years for your next car!
Thanks again for your trust and continued support! - Rating 5.0Aug 29, 2024Excellent, confident, accurate and kept all expectationsResponse from Fordthorne Abbey Garages (Cardiff) LtdOct 7, 2024Thank you for the 5-star feedback! ⭐⭐⭐⭐⭐ We're thrilled to hear you had such a positive experience with us. Your satisfaction is our top priority, and we're so glad Sam and the team made everything smooth and special. We look forward to serving you again—enjoy your new car!
- Rating 5.0Aug 7, 2024Thank all great
Staff very helpfulResponse from Fordthorne Abbey Garages (Cardiff) LtdAug 7, 2024Hi Thomas,
Thank you for taking the time to share your feedback regarding your experience at Fordthorne. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
Fordthorne Service Team - Rating 5.0Jul 9, 2024All staff involved with securing our mobility car were very helpful. A huge thank you .Response from Fordthorne Abbey Garages (Cardiff) LtdJul 11, 2024Hi Carl, We're super pleased to hear that you service you received from our Motability specialists. We're glad we were able to help you with your Motability car! Thank you for choosing us, and we will look forward to seeing you again soon. Kind regards, Fordthorne Team
- Rating 5.0Jul 3, 2024Professional, efficient, friendly, clean with ample parking.Response from Fordthorne Abbey Garages (Cardiff) LtdJul 3, 2024Hello Christopher,
Thank you very much for leaving us a review. We are so happy to hear that we were able to provide you with a good service. We look forward to dealing with you again in the future! Many thanks, Fordthorne Service Team - Rating 5.0Jul 1, 2024Fordthorne service was excellent especially our salesman Sam Ward was amazing. Credit to the team. He helped us with everything and made the mobility process so easy. He was very helpful and so understanding as first time mobility family.Response from Fordthorne Abbey Garages (Cardiff) LtdJul 3, 2024Hi Mila,
We're super pleased to hear that you service you received from our Motability specialists, especially Sam was excellent. We're glad we were able to help you with your first Motability car! I will pass on your comments to the team, so Sam receives the recognition he deserves.
Thank you for choosing us! We look forward to seeing you again soon.
Kind regards, Fordthorne Team - Rating 5.0Jun 27, 2024Loving my new carResponse from Fordthorne Abbey Garages (Cardiff) LtdJun 28, 2024Hi Jade. It's great to hear that you're loving your new car. Thank you for choosing us! We look forward to seeing you again soon. Kind regards, Fordthorne Sales Team
- Rating 5.0Jun 6, 2024Very efficient and friendlyResponse from Fordthorne Abbey Garages (Cardiff) LtdJun 6, 2024Hello Michael,
Thank you very much for leaving us a review. We are so happy to hear that we were able to provide you with a good service. Customer feedback is extremely important to us and your kind comments have been forwarded on to the team. We look forward to dealing with you again in the future! Many thanks, Fordthorne Service Team - Rating 5.0May 29, 2024Everyone has been very helpful and polite.Response from Fordthorne Abbey Garages (Cardiff) LtdMay 30, 2024Hi Ieuan,
Thank you for taking the time to share your feedback regarding your experience at Fordthorne. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
We look forward to dealing with you again in the future! Many thanks, Fordthorne Service Team - Rating 5.0May 27, 2024Excellent customer service from SamResponse from Fordthorne Abbey Garages (Cardiff) LtdJun 6, 2024Hi Janet. Thank you for choosing us for your Motability car! We're pleased to hear that you received excellent customer service from our Sales Executive, Sam. We look forward to seeing you again soon.
Thank you for your lovely 5-star review. We are delighted to hear of your brilliant experience with us and hope to welcome you back to the showroom soon. Warmest regards, Fordthorne Cardiff.