Motability Scheme at Fordthorne Abbey Garages (Cardiff) Ltd

Motability Scheme at Fordthorne Abbey Garages (Cardiff) Ltd

4.9
Rating 4.9
(194 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Welcome to Fordthorne Abbey Garages (Cardiff) Ltd

Our trained Motability specialists are here to support you throughout the duration of your lease.

Fordthorne Abbey Garages (Cardiff) Ltd can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Fordthorne Abbey Garages (Cardiff) Ltd on 02920223100 to make an appointment with our Motability specialist.

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Contact information

Address
Ford House
281 Penarth Road
Cardiff CF11 8YZ
GB
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Phone Number
Call Fordthorne Abbey Garages (Cardiff) Ltd on 029 2022 3100
029 2022 3100
029 2022 3100
Website

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Email

reception@fordthorne.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kalisha Greenaway
  • Nerys Jenkins
  • Jamie Kayani
  • Jay O'Connell
  • Shannon Pike
  • Lauren Carver
  • Callum Whitmarsh
We recommend calling and booking an appointment before visiting.
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Accessibility features at Fordthorne Abbey Garages (Cardiff) Ltd

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Fordthorne Abbey Garages (Cardiff) Ltd

  • Rating 5.0
    Very good .
  • Rating 5.0
    Excellent so far.
  • Rating 5.0
    Very efficient
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Thomas,

    Thank you for taking the time to leave us a review. We are thrilled to hear that you found our service very efficient. We strive to provide the best experience for our customers, and your feedback is greatly appreciated.
    We look forward to seeing you again in the future.

    Best regards,
    The Fordthorne Service Team
  • Rating 5.0
    Elliot the motability specialist was so helpful and thorough. Extremely polite and knowledgeable
  • Rating 5.0
    Fabulous experience! Callum (as usual) very considerate, always updating me, service with a warm smile genuine care.
    He’s a credit to fords.
    Many thanks
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Gary,
    Thank you very much for leaving us a review. We are so happy to hear that Callum did a great job and that we were able to provide you with a good service. I will pass on your kinds words.
    We look forward to dealing with you again in the future!
    Many thanks, Fordthorne Service Team
  • Rating 5.0
    Fantastic service from start to finish.
  • Rating 5.0
    Service was excellent from the moment I arrived to when I collected my vehicle.
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Colin,
    Thank you very much for leaving us a review. We are so happy to hear that we were able to provide you with a good service. We look forward to dealing with you again in the future!
    Many thanks, Fordthorne Service Team
  • Rating 5.0
    Sam was amazing he made me feel at ease and explained everything to me as it is my first mobility car
  • Rating 5.0
    Superb experience was so helpful but listened to our needs to ensure right vehicle was selected
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Ffion,

    Thank you so much for taking the time to leave such a wonderful review!

    Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Best
    Emily and the Fordthorne Team
  • Rating 5.0
    Sam was very helpful and explained everything to us. He was always good with communication replying to emails or returning phone calls promptly.
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Jackson,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear about your experience with Sam. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Emily and the Fordthorne team
  • Rating 5.0
    Was seen by Sam ward what a gentleman had a test drive no pressure of him 5 star guy please send a big thank you off us.
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Rhys J.,

    Thank you so much for taking the time to leave such a wonderful review! We'll be sure to pass along your kind words and big thank you to Sam. Your feedback means a lot to us. We look forward to welcoming you back in the future.

    Best regards,
    Emily and the Fordthorne team
  • Rating 5.0
    I found it really easy as they helped me do everything thanks
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Tyrone,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found the process easy and that our team was able to assist you with everything you needed. Please don't hesitate to reach out if you need anything else.

    Best regards,
    Emily and the Fordthorne team
  • Rating 5.0
    Very knowledgeable
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello David,

    Thank you so much for taking the time to leave us such a positive review! We hope you enjoy your new car. If you have any further questions or need assistance in the future, please don't hesitate to us.

    Best regards,
    Emily and the Fordthorne team
  • Rating 5.0
    Absolutely perfect smooth and quick service thankyou
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hi Kameron,
    Thank you for taking the time to share your feedback regarding your experience at Fordthorne. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
    The Fordthorne Service Team
  • Rating 5.0
    Fantastic service and very happy with the full service of car
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Timothy,
    Thank you very much for leaving us a review. We are so happy to hear that we were able to provide you with a good service. We look forward to dealing with you again in the future!
    Kind Regards,
    The Fordthorne Service Team
  • Rating 5.0
    Amazing!
    Sam was so helpful and friendly with us. Made my son's experience on getting his first car to drive a brilliant one.
    Everything went smoothly with handover and collection and customer service was outstanding.
    Would 100% recommend Fordthorne Cardiff...thank you 😊
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hello Bailey,

    Thank you so much for your wonderful review! We're thrilled to hear that Sam was able to make your son's first car experience such a memorable one. It's fantastic to know that everything went smoothly with the handover and collection. Your recommendation means a lot to us, and we're grateful for your kind words. If you need any further assistance in the future, please don't hesitate to reach out.

    Best wishes,
    Emily and the Fordthorne team
  • Rating 5.0
    Efficient, courteous and informative.
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hi Jonah,

    Thank you for taking the time to share your feedback regarding your experience at Fordthorne. We sincerely appreciate your feedback and are happy to hear you were provided with a good service.

    Best regards,
    The Fordthorne Service Team
  • Rating 5.0
    Cardiff was ready clean and located outside the showroom. Same the salesman was efficient professional and extremely knowledgeable!
  • Rating 5.0
    The guys were very professional and super informative what ever questions that were put to them took all the stress out of the chase for a vehicle 10/10
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hi Royston,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that our team at was able to provide you with professional and informative service. It's wonderful to know that we could help make your vehicle search a stress-free experience. Your feedback is greatly appreciated, and we are delighted that you rated us 10/10. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward welcoming you back in future.

    Drive safe,
    The Fordthorne Team
  • Rating 5.0
    Excellent customer service
    Response from Fordthorne Abbey Garages (Cardiff) Ltd
    Hi Bailey

    Thanks for the 5 Star review!

    Best regards,
    The Fordthorne Team

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