Motability Scheme at Sytner BMW Cardiff

4.8
Rating 4.8
(221 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00

Contact information

Address
285-287 Penarth Rd
Cardiff CF11 8TT
GB
Phone Number
Call Sytner BMW Cardiff on 029 2055 0300
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark James
  • Richard Nawaz
  • Francesca Le Guilcher
  • Daniel Parfitt
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 16:00
SundayClosed

Motability service specialists:

  • Alison Williams
  • Sophie Gibson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner BMW Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner BMW Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner BMW Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner BMW Cardiff on 02920550300 to make an appointment with our Motability specialist.

Reviews at Sytner BMW Cardiff

  • Rating 5.0
    As always, Mark was wonderful, and the transaction went through flawlessly.
    Response from Sytner BMW Cardiff
    Thank you for your feedback! We're so glad to hear that Mark provided wonderful service and that everything went smoothly. We appreciate your continued trust and look forward to assisting you again
  • Rating 5.0
    Amazing customer service, made me feel very comfortable whilst ordering my car and kept me updated on delivery date. Highly recommend
    Response from Sytner BMW Cardiff
    Thank you for your wonderful feedback! We're so glad to hear that you felt comfortable and well-informed throughout the process of ordering your car. Keeping our customers updated is a top priority, and it’s fantastic to know we hit the mark. Thank you for recommending us—we truly appreciate it!
  • Rating 5.0
    Excellent service and very friendly staff
    Response from Sytner BMW Cardiff
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Daniel was such a great person to deal with; friendly, approachable, considerate and not pushy in any way.
    Any questions he was able to answer and even went looking around the whole site to find a model variant for me to look at to compare.
    He deserves a promotion for sure!
    Thanks Dan!
    Response from Sytner BMW Cardiff
    Thank you so much for your kind words! We're delighted to hear that Daniel provided you with such a positive experience. His friendly and considerate approach truly represents the standard we strive for, and we're glad he was able to go above and beyond to assist you. Your feedback means a lot to us, and we'll be sure to share it with him—and the promotion suggestion too! Thanks again for choosing us
  • Rating 5.0
    Great service
    Response from Sytner BMW Cardiff
    Thank you! We're delighted to hear you had a great experience with our service. We're here whenever you need us!
  • Rating 5.0
    First class service
    Response from Sytner BMW Cardiff
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Courteous and prompt. Kept me up to date and looked after my mobility needs.
    Response from Sytner BMW Cardiff
    Thank you for your positive feedback! We're pleased to hear that you found our service courteous and prompt, and that we were able to accommodate your mobility needs. Keeping you informed is important to us, and we appreciate your recognition of our efforts. If you need anything else or have any further questions, please don’t hesitate to reach out
  • Rating 5.0
    10 out of 10
    Response from Sytner BMW Cardiff
    Thank you for your fantastic rating! We're thrilled to hear you had a perfect experience. Your satisfaction means the world to us, and we look forward to seeing you again soon!
  • Rating 4.0
    Good
    Response from Sytner BMW Cardiff
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service from start to finish
    Response from Sytner BMW Cardiff
    Thank you so much for your wonderful feedback! We're thrilled to hear that you experienced excellent service from start to finish. Our team strives to provide a seamless and enjoyable experience for every customer, and it’s great to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
  • Rating 5.0
    Richard the sales consultant was great polite and kept me up 2 date on the progress of the car arrival even though it took 1 year to arrive after 2 cancelled dates and a third card arriving then being put on hold . Richard was very good not BMW.
    Response from Sytner BMW Cardiff
    Thank you for sharing your experience! We're glad to hear that Richard provided you with great service and kept you updated throughout the long wait for your car. We appreciate your patience during the process and will pass on your feedback to him. If there's anything else we can assist you with, please let us know
  • Rating 5.0
    Tom Biddle worked with us on the car deal and was very helpful
    Response from Sytner BMW Cardiff
    Thank you for your feedback! We're glad to hear that Tom Biddle was helpful in working with you on your car deal. We'll make sure to pass along your kind words to him. If you need anything else, feel free to reach out!
  • Rating 5.0
    No complaints
    Service was outstanding once again.
    Highly reccomend for future car maintenance etc.
  • Rating 5.0
    Francesca was amazing! Extremely kind and helpful. Very patient in helping me find the right deal for what suited me. Went and got myself and my mam a coffee. Nothing was too much trouble for her. She was quick, extremely officiant. Over all made the long experience with all the form filling a nice one. Thank you
  • Rating 5.0
    Very pleasant staff member, and great service. I particularly liked the video sent of the outcome of the MOT.
  • Rating 5.0
    Helpful, understanding knowlagable
  • Rating 4.0
    Good
  • Rating 5.0
    Tom was very nice and kept in contact with me with updates on the car and I felt welcome and the car come even faster than the date
  • Rating 5.0
    Mark was amazing. He was very thorough and approachable. He answered all my questions and helped me to make the right choice. He was patient with me and allowed me time to make sure I was making the right car choice. The car I chose suits my needs and allows me to drive in as much comfort as is possible for me.
  • Rating 5.0
    Excellent

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