Motability Scheme at White Dove Škoda Cardiff

4.8
Rating 4.8
(294 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:30
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Welcome to White Dove Škoda Cardiff

Motability Scheme at White Dove Škoda CardiffMotability Scheme at White Dove Škoda CardiffMotability Scheme at White Dove Škoda Cardiff

At Whitedove Skoda, our award-winning sales team are all fully trained Motability Specialists. We have been a part of the Motability Scheme for over 30 years, and in this time have gained a deep understanding of how to meet the needs of Motability customers and deliver the best possible service.

Prior to visiting, we will ensure that we are fully aware of any requirements you may have, in order to make your visit as smooth and comfortable as possible.
We will discuss your needs, and help you choose a vehicle that you will be happy with for the duration of your lease. Should you place an application with us, we will keep you informed of every step along the way.
If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, just let us know –your comfort is our priority.

Contact White Dove SKODA Cardiff on 02920642999 to make an appointment with our Motability specialist.

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Contact information

Address
Hadfield Road
Cardiff CF11 8WD
GB
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Phone Number
Call White Dove Škoda Cardiff on 029 2064 2999
029 2064 2999
029 2064 2999
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:30

Motability Scheme specialists:

  • Emily King
  • Daniel Clements
  • Aled Holcombe
  • Harry Lowe
  • Sam Hughes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Catherine Hughes
  • Simon Morgan
  • Craig Taylor
  • Raphael Kefalas
  • Katie Webb
  • Chloe Ager
  • Adam Giles
We recommend calling and booking an appointment before visiting.
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Accessibility features at White Dove Škoda Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at White Dove Škoda Cardiff

  • Rating 5.0
    Well looked after though out the whole experience
  • Rating 5.0
    Richard was very helpful and respectful
  • Rating 5.0
    Very polite, and helpfull from the very beginning I would strongly recommend skoda, thank you Richard for all your help
  • Rating 5.0
    Richard was very friendly and dealt with my enquiry very professional
  • Rating 5.0
    Great firsts time experience, easy and very smooth process
    Response from White Dove Škoda Cardiff
    Hello Samantha,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first visit went smoothly and that you found the process easy. Providing a seamless experience is our top priority, and your feedback reassures us that we're on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to White Dove Škoda Cardiff.
  • Rating 1.0

    Disappointing!!. being a disabled person and virtually housebound because I’m suffering with severe Anxiety to be told they would only provide a collection and delivery service for a fee of £49.. which might not be much for some people it’s quite a lot of money out of my benefit especially when it’s states online and I quote “No, there is no charge for a Motability car to be collected for an MOT. The cost of MOTs, including any necessary repairs to ensure the vehicle passes, is covered by the Motability Scheme as part of the all-inclusive lease package. 

    Here's why there's no charge and how it works:
    Included in your lease:
The Motability Scheme covers the cost of MOTs and any necessary repairs to ensure the vehicle meets road safety and environmental standards. “

    Needless to say I didn’t know this at the time and my partner had to take a day off work to accompany to the dealers for this MOT to take place which caused a lot of stress for me.
    Response from White Dove Škoda Cardiff
    I am sorry you feel disappointed by the visit because the charge was in place. Whilst the Maintenance is covered by Motability, the service requested is provided by White Dove Garages directly and a charge is applicable to all customers for this option. We do offer other options to help customers with their booking choices such as a replacement vehicle and waiting appointments at specific times. We are also open on a Saturday morning for those who are unable to attend during the week because of work commitments. All costs are quoted to customers in advance to avoid any confusion.
  • Rating 5.0
    Great service from Richard
  • Rating 5.0
    Emily was very helpful, friendly and explained everything clearly
  • Rating 5.0
    Great, quick easy and efficient.
    The man who collected the car was very friendly
  • Rating 5.0
    We would like to take this opportunity to thank Harry for his first class service he gave. Nothing was too much trouble. He went over and above,
    Sharon and David
  • Rating 5.0
    .
  • Rating 5.0

    I had a fantastic experience collecting my vehicle from my Motability dealer. Aled was incredibly helpful, friendly, and professional throughout the entire process. He took the time to explain everything clearly and made sure I was completely comfortable before driving away. The handover was smooth, and Aled went above and beyond to ensure everything was perfect. Highly recommend this dealership – a truly stress-free and positive experience!
  • Rating 4.0
    Helpful service from Richard. Efficient and good advice given.
  • Rating 5.0
    Great service and very helpful staff! Aled made buying my car easy and stress-free. I’m so happy with my purchase and the smooth process. Highly recommend!
  • Rating 5.0
    Brilliant no problem at all
  • Rating 5.0
    Dan C never fails to make me feel extremely comfortable when me and my mother are at the dealership. He always goes above and beyond to make sure I know what is going on. I would recommend Dan C to anyone who has bad anxiety. 10/10 from me.
  • Rating 5.0
    Excellent
  • Rating 5.0
    Emily was welcoming, friendly and very knowledgeable. She made the whole process stress and pain free!
    Thankyou Emily.
  • Rating 5.0
    Dan was really helpful went through everything for me he was really lovely.
  • Rating 5.0
    Aled was really very helpful at the handover of our new car. He was willing to answer any questions that we had and explained many of the features and improvements that we were not used to with our other car. He took us out to the car and explained the controls, paired our telephones with the car and was generally very helpful. Nothing was too much trouble and all carried out with a good sense of humour. A great service.
    Response from White Dove Škoda Cardiff
    Dear Linda,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Aled during the handover of your new car. It's great to know that he was able to assist you with all your questions and explain the features and improvements thoroughly. We strive to provide excellent service, and it's rewarding to hear that Aled's helpfulness and sense of humour made your experience enjoyable.

    Your satisfaction is our top priority, and we are delighted that you are happy with the service you received. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at White Dove Škoda Cardiff.

    Best regards,

    White Dove Škoda Cardiff

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