Motability Scheme at OC Davies & Son Renault Cardigan

4.7
Rating 4.7
(56 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Contact information

Address
Penparc Motors
Penparc
Cardigan SA43 1SB
GB
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Phone Number
Call OC Davies & Son Renault Cardigan on 01239 622952
01239 622952
01239 622952
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 15:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability Scheme specialists:

  • Emyr Williams
  • John Curran
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Robert Storer
  • Nicola Lewis
  • Alun Jenkins
We recommend calling and booking an appointment before visiting.
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Accessibility features at OC Davies & Son Renault Cardigan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to OC Davies & Son Renault Cardigan

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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OC Davies & Son Renault Cardigan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact OC Davies & Son Renault Cardigan on 01239622952 to make an appointment with our Motability specialist.

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Reviews at OC Davies & Son Renault Cardigan

  • Rating 5.0
    Took time to read through documents and explained all about the car, ensuring I was comfortable with everything before driving off.
    Response from OC Davies & Son Renault Cardigan
    Hello Heidi,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at OC Davies & Son Renault Cardigan. Ensuring that our customers feel comfortable and informed is a top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The OC Davies & Son Renault Cardigan Team
  • Rating 5.0
    The customer service of the renault dealership is absolutely brilliant.

    I would highly recommend them to everyone and anyone
    Response from OC Davies & Son Renault Cardigan
    Dear Robert,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our customer service at OC Davies & Son Renault Cardigan to be brilliant. Your recommendation means a lot to us, and we are delighted to know that you would suggest our services to others.

    Providing exceptional service is our top priority, and your kind words are a testament to the hard work and dedication of our team. We look forward to welcoming you back in the future and continuing to meet your mobility needs.

    Thank you once again for your support and for choosing us.

    Best regards,

    The OC Davies & Son Renault Cardigan Team
  • Rating 5.0
    I went to OC Davies in Neyland branch, and I had a brilliant experience. Everything was fully explained to me and James made me feel at ease.
    Response from OC Davies & Son Renault Cardigan
    Hello Heidi,

    Thank you so much for taking the time to share your wonderful experience with us at the Neyland branch. We are thrilled to hear that James was able to make you feel at ease and provide clear explanations throughout your visit. Your feedback is incredibly valuable to us, and we are delighted to know that you had a brilliant experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The OC Davies & Son Renault Cardigan Team & The Neyland Branch Team
  • Rating 5.0
    So helpful, thorough, patient and kind! What a wonderful experience. So different from other dealerships I have dealt with. Really would recommend these safe hands.
    Response from OC Davies & Son Renault Cardigan
    Dear Marion E.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at OC Davies & Son Renault Cardigan. Our team strives to provide helpful, thorough, and patient service to all our customers, and it is incredibly rewarding to know that we succeeded in making your visit a pleasant one.

    Your kind words and recommendation mean a lot to us, and we are delighted to have earned your trust. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    OC Davies & Son Renault Cardigan
  • Rating 5.0
    Really nice people and the mechanic didn’t whack the handbrake on so hard that I couldn’t release it this time
    Response from OC Davies & Son Renault Cardigan
    Dear Marion E.,

    Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a pleasant experience with our team and that the mechanic was attentive to your needs. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could meet your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at OC Davies & Son Renault Cardigan
  • Rating 1.0
    Fault not fixed

    I thank you for the response. However, today less than 24hours of being informed No Fault Found, which would conflict with your response I suffered the same errors time 13:50 13 November.

    These faults are known issues with my vehicle make and model.
    I believe that the vehicle should be thoroughly investigated and will require a loan vehicle for the period capable of carrying my wheelchair and my assistance dog.
    Response from OC Davies & Son Renault Cardigan
    Hello Andrew,

    Following your recent visit for your vehicle’s annual service, I’ve reviewed the technician’s notes regarding the concerns you raised.

    Here’s a summary of their findings:

    Tyre Pressures: These were found to be low. The technician inflated the tyres to the correct levels and reset the TPMS system.

    Diagnostics: A diagnostic check showed several stored faults relating to camera and sensor obstructions. These faults were cleared to allow a full road test.

    Road Test: During the road test, no warning lights or issues were present.

    Post-Test Inspection: After returning, the technician carried out another diagnostic check, which showed a fault code for “camera obstructed.” On inspection, there was evidence of cobwebs and rain droplets on the proximity sensors and cameras.

    To ensure the sensors work effectively, we recommend regularly wiping them to remove any dirt, moisture, or debris.

    If you continue to experience any issues, we’d be happy to investigate further. Please let us know, and we can arrange for the vehicle to be rebooked and kept with us for a couple of days to carry out additional testing and, if needed, open a technical support case with Renault.

    Best regards,
    The Team at Renault Cardigan

    Edit: Please contact our service department to book your vehicle in for inspection. We would recommend you contact Motability for them to arrange alternative transport while your vehicle is on site with us. Kind Regards
  • Rating 5.0
    Super friendly and helpful. Really easy to deal with. Highly recommend.
    Response from OC Davies & Son Renault Cardigan
    Hello Nina,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team super friendly and helpful. It's great to know that your experience with us was easy and met your expectations. Your recommendation means a lot to us and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at OC Davies & Son Renault Cardigan
  • Rating 5.0
    Emyr Williams the renault dealer was brilliant took his time to explain things & patient would highly recommend
    Response from OC Davies & Son Renault Cardigan
    Hello Mark,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Emyr Williams at our Renault dealership. It's great to know that he was able to provide you with the patience and detailed explanations you needed. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The OC Davies & Son Renault Cardigan Team
  • Rating 5.0
    Amazing in every aspect, nothing was too much trouble, I was reassured when I collected the vehicle as I hadn’t driven an automatic before Emyr took me on a mini lesson and made sure I was comfortable before leaving. I’m so glad I traveled a little further than my hometown to get a car with them top notch service
    Response from OC Davies & Son Renault Cardigan
    Dear Hollie W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at OC Davies & Son Renault Cardigan. It's fantastic to know that Emyr was able to provide you with the support and reassurance you needed, especially with your first time driving an automatic. We strive to ensure every customer feels comfortable and confident with their new vehicle, and it's rewarding to hear that our efforts made a difference for you.

    We truly appreciate you choosing to travel the extra distance to visit us, and we are delighted that you found our service to be top-notch. Your kind words and perfect rating mean a lot to our team.

    Thank you once again for your feedback, and we hope you enjoy many happy miles in your new car. If you ever need further assistance, please don't hesitate to reach out.

    Best regards,

    The OC Davies & Son Renault Cardigan Team
  • Rating 5.0
    Absolutely brilliant from start to finish polite & helpful went more than the extra mile would recommend
    Response from OC Davies & Son Renault Cardigan
    Hello Mark P.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us from start to finish. Our team always strives to go the extra mile, and it's fantastic to know that our efforts made a positive impact on your visit. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The OC Davies & Son Renault Cardigan Team
  • Rating 4.0
    Not the best but ok
    Response from OC Davies & Son Renault Cardigan
    Dear Lorraine,

    Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that your experience was satisfactory. At OC Davies & Son Renault Cardigan, we strive to provide the best service possible, and your input helps us to improve. If there are specific areas where you think we could enhance your experience, please feel free to let us know. We value your opinion and look forward to serving you better in the future.

    Best regards,
    The Motability Scheme Team at OC Davies & Son Renault Cardigan
  • Rating 5.0
    Very friendly staff, great service,
    Response from OC Davies & Son Renault Cardigan
    Hello Samantha E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and our service great. Providing excellent service is something we strive for every day, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at OC Davies & Son Renault Cardigan.

    Best regards,
    Nicola
  • Rating 5.0
    Excellent service
    Response from OC Davies & Son Renault Cardigan
    Thank you for your kind words - we're glad to have been of service! We look forward to seeing you again next time 😊
  • Rating 5.0
    Very good thanks
    Response from OC Davies & Son Renault Cardigan
    It is great to know that you would rate us as 5 stars, thank you for taking the time to leave us this great review! Kind regards,
  • Rating 5.0
    Absolutely brilliant very welcoming sat down at a cup of tea really chatty very very helpful for us
    Response from OC Davies & Son Renault Cardigan
    We pride ourselves on our customer services and we e are delighted to hear that you had a positive experience and that the staff were friendly and helpful.
  • Rating 5.0
    Very helpful, nothing was a problem
    Response from OC Davies & Son Renault Cardigan
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Good service
    Response from OC Davies & Son Renault Cardigan
    Hello David C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    All good ,can't fault the staff very attentive 10 out of 10 for them
  • Rating 5.0
    Excellent service
  • Rating 5.0
    First class service from the staff of OCDavies Penparc Cardigan.Comfrtable wait, free refreshments at hand. No complaints. Thank you.

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