Motability Scheme at Mercedes-Benz of North Wales

4.9
Rating 4.9
(14 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today

Contact information

Address
The Point, Conwy Road
Llandudno Junction
Conwy LL31 9BA
GB
Phone Number
Call Mercedes-Benz of North Wales on 01492 594000
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability Scheme specialists:

  • Rhian Roberts
  • Rebecca Miller
  • Samuel Grant
  • Carwyn Edwards
  • Lois Hughes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Adrian Williams
  • Alwyn Williams
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of North Wales

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Mercedes-Benz North Wales

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz of North Wales can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz of North Wales on 01492594000 to make an appointment with our Motability specialist.

Reviews at Mercedes-Benz of North Wales

  • Rating 5.0
    Really good
    Response from Mercedes-Benz of North Wales
    We're pleased to hear you had a great experience at Mercedes-Benz of North Wales. Thank you for the 5-star rating and we look forward to seeing you again soon!
  • Rating 4.0
    Very friendly but took a long time to put the application through
    Response from Mercedes-Benz of North Wales
    We are delighted to hear that you had a good experience overall, and that the staff were friendly and helpful. Thank you for your review!
  • Rating 5.0
    Rebecca was so helpful professional and kind. The whole process was very straight forward and very efficient
    Thank you
    Response from Mercedes-Benz of North Wales
    Thank you for taking the time to write this wonderful review! We're glad to hear that you had a great experience with us here at Mercedes-Benz of North Wales. We will ensure Rebecca receives the recognition she deserves. See you again soon!
  • Rating 5.0
    A lovely clean car after service. Informative video on the service. Very helpful.
    Response from Mercedes-Benz of North Wales
    Thank you for your high star rating.
  • Rating 5.0
    Helpful and friendly.
    Response from Mercedes-Benz of North Wales
    Thank you, Kathleen, so much for your kind words! I'm thrilled that you found our assistance helpful and that we could provide a friendly experience for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is our priority!
  • Rating 5.0
    Brillient service couldn’t fault it
    Response from Mercedes-Benz of North Wales
    Good afternoon Rhys, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
  • Rating 5.0
    Great friendly service
    Response from Mercedes-Benz of North Wales
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Top customer service very friendly and helpful
    John P
    Response from Mercedes-Benz of North Wales
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Confused on paperwork but excellent as always thanks
    Response from Mercedes-Benz of North Wales
    Thank you, Brinley, so much for taking the time to leave us this review. Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Rating 5.0
    Great service
    Response from Mercedes-Benz of North Wales
    Good morning Stephen, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
  • Rating 5.0
    Very good - used the dealership collect and return service. Informed throughout of progress of service including with video.
    Response from Mercedes-Benz of North Wales
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service
    Response from Mercedes-Benz of North Wales
    Hello David B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Nice experience relaxing and professional
    Response from Mercedes-Benz of North Wales
    Hello Linda, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
  • Rating 5.0
    Always polite mechanics and ladys behind the desks
    Response from Mercedes-Benz of North Wales
    Thank you for your high star rating.

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