Motability Scheme at Mercedes-Benz of North Wales
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
The Point, Conwy Road
Llandudno Junction
Conwy LL31 9BA
GB
Phone Number
Call Mercedes-Benz of North Wales on 01492 594000
01492 594000
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Harry Griffiths
- Rebecca Miller
- Samuel Grant
- Carwyn Edwards
- Lois Hughes
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Adrian Williams
- Alwyn Williams
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of North Wales
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Mercedes-Benz of North Wales
Our trained Motability specialists are here to support you throughout the duration of your lease.
Mercedes-Benz of North Wales can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Mercedes-Benz of North Wales on 01492594000 to make an appointment with our Motability specialist.
Reviews at Mercedes-Benz of North Wales
- Rating 5.0Oct 1, 2025Excellent as Always.
- Rating 5.0Aug 6, 2025Brilliant very quick turnaround four days i had my new carResponse from Mercedes-Benz of North WalesAug 6, 2025Dear Daphne,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Mercedes-Benz of North Wales. Our team is dedicated to providing quick and efficient service, and it’s fantastic to know that you received your new car in just four days. Your feedback is greatly appreciated and will be shared with the entire team.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Motability Scheme Team at Mercedes-Benz of North Wales - Rating 5.0Jan 17, 2025We had a wonderful customer service experience from start to finish and were kept informed every step of the way but more importantly we felt valued as customers and listened to which is a rarity these days
If all companies had customer service skills like this there would be no problems
We felt we had a very personal customer service experience from Rebecca at Mercedes Benz and any questions or concerns no matter how small were dealt with in the first instance and efficiently. Couldn’t have asked for a better customer experience Thank so much youResponse from Mercedes-Benz of North WalesJan 20, 2025We're delighted to hear of your fantastic experience with us! Outstanding customer service is our driving force, and we're glad you had a brilliant time with Rebecca here at Mercedes-Benz of North Wales. We look forward to welcoming you to our showroom again soon! - Rating 5.0Dec 2, 2024Really goodResponse from Mercedes-Benz of North WalesDec 18, 2024We're pleased to hear you had a great experience at Mercedes-Benz of North Wales. Thank you for the 5-star rating and we look forward to seeing you again soon!
- Rating 4.0Nov 26, 2024Very friendly but took a long time to put the application throughResponse from Mercedes-Benz of North WalesDec 19, 2024We are delighted to hear that you had a good experience overall, and that the staff were friendly and helpful. Thank you for your review!
- Rating 5.0Nov 23, 2024Rebecca was so helpful professional and kind. The whole process was very straight forward and very efficient
Thank youResponse from Mercedes-Benz of North WalesDec 18, 2024Thank you for taking the time to write this wonderful review! We're glad to hear that you had a great experience with us here at Mercedes-Benz of North Wales. We will ensure Rebecca receives the recognition she deserves. See you again soon! - Rating 5.0Feb 22, 2024A lovely clean car after service. Informative video on the service. Very helpful.Response from Mercedes-Benz of North WalesFeb 22, 2024Thank you for your high star rating.
- Rating 5.0Jan 5, 2024Helpful and friendly.Response from Mercedes-Benz of North WalesJan 10, 2024Thank you, Kathleen, so much for your kind words! I'm thrilled that you found our assistance helpful and that we could provide a friendly experience for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is our priority!
- Rating 5.0Aug 10, 2023Brillient service couldn’t fault itResponse from Mercedes-Benz of North WalesAug 10, 2023Good afternoon Rhys, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 5.0Jul 10, 2023Great friendly serviceResponse from Mercedes-Benz of North WalesJul 10, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 3, 2023Top customer service very friendly and helpful
John PResponse from Mercedes-Benz of North WalesJul 3, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback. - Rating 5.0Dec 23, 2022Confused on paperwork but excellent as always thanksResponse from Mercedes-Benz of North WalesDec 23, 2022Thank you, Brinley, so much for taking the time to leave us this review. Please let us know if there is anything else we can do for you; we are more than happy to help!
- Rating 5.0Nov 10, 2022Great serviceResponse from Mercedes-Benz of North WalesNov 10, 2022Good morning Stephen, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 5.0Nov 5, 2022Very good - used the dealership collect and return service. Informed throughout of progress of service including with video.Response from Mercedes-Benz of North WalesNov 7, 2022Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 26, 2022Great customer serviceResponse from Mercedes-Benz of North WalesOct 27, 2022Hello David B.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Sep 6, 2022Nice experience relaxing and professionalResponse from Mercedes-Benz of North WalesSep 6, 2022Hello Linda, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
- Rating 5.0Aug 19, 2022Always polite mechanics and ladys behind the desksResponse from Mercedes-Benz of North WalesAug 19, 2022Thank you for your high star rating.
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that your experience with us was excellent as always. Providing top-notch service and ensuring our customers' satisfaction is our top priority. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Mercedes-Benz of North Wales