Motability Scheme at Nathaniel MG Cwmbran

Motability Scheme at Nathaniel MG Cwmbran

4.8
Rating 4.8
(239 reviews)
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00Closed Today

Contact information

Address
Hyundai House
Maendy Way
Cwmbran NP44 5LF
GB
Phone Number
Call Nathaniel MG Cwmbran on 01633 482253
Reviews
Visit dealer website

Showroom details
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Gwyn Evans
  • Martin Watch
  • Shaun Jennings
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Richard Osborne
  • Denise Smith
  • Rhys Hosking
  • Robert Pendre
  • Naomi Pavett
  • Peter Bolton
  • Rebecca Evans
  • L Payne
  • Lannie Field
We recommend calling and booking an appointment before visiting.
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Accessibility features at Nathaniel MG Cwmbran

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Nathaniel MG Cwmbran

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Nathaniel MG Cwmbran can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Nathaniel MG Cwmbran on 01633482253 to make an appointment with our Motability Scheme specialist.

Reviews at Nathaniel MG Cwmbran

  • Rating 5.0
    Top marks. Kept me fully informed of what was happening. Very warm and friendly staff.
  • Rating 5.0
    Patient staff. Very knowledgeable and accommodating, talked us through the process and options available.
  • Rating 5.0
    Excellent, friendly staff good knowledge of vehicles. Great service.
    Response from Nathaniel MG Cwmbran
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be excellent and friendly, and that you appreciated their knowledge of our vehicles. Providing great service is something we strive for every day, and it’s fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for all our customers. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Nathaniel MG Cwmbran.

    Best regards,
    Nathaniel MG Cwmbran
  • Rating 5.0
    Very simple transaction with very helpful staff
    Response from Nathaniel MG Cwmbran
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your transaction was simple and that our staff could be of great help to you. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very knowledgeable agent talked me through the hole process
    Response from Nathaniel MG Cwmbran
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our agent was able to guide you through the entire process effectively. At Nathaniel MG Cwmbran, we strive to provide knowledgeable and supportive service to all our customers, and it’s great to know we met your expectations.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    Absolutely brilliant very helpful and will have my next car again with them
    Response from Nathaniel MG Cwmbran
    Hello Lisa,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and that you're considering us for your next car. It's always our aim to provide the best experience possible for our customers. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 1.0
    Not very good, advised car would be with them for two days maximum ended up being a full week, no correspondence when left a voicemail. Car stank of curry when picking it up and radio station had been changed unsure if they had drove around in it. Wouldn’t recommend Nathaniel’s
    Response from Nathaniel MG Cwmbran
    Dear Julie,

    Thank you for taking the time to share your feedback with us. I am sorry to hear about your recent experience at Nathaniel MG Cwmbran. It’s disappointing to learn that we did not meet your expectations regarding the duration of your car's service and the lack of communication.

    We strive to provide the best service possible, and it seems we fell short in this instance. I apologise for any inconvenience caused by the extended time your car was with us and the condition in which it was returned. Your comments about the car's smell and the radio station are concerning, and I assure you that we will investigate this matter thoroughly.

    Your feedback is invaluable to us as it helps us improve our services. Please feel free to reach out to us directly if you would like to discuss this further. We hope to have the opportunity to restore your confidence in our services in the future.

    Thank you once again for bringing this to our attention.

    Kind regards,

    Nathaniel MG Cwmbran Team
  • Rating 5.0
    Absolutely outstanding experience . Sean was so informative and helpful
    Response from Nathaniel MG Cwmbran
    Hello Emma,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an outstanding experience at Nathaniel MG Cwmbran. Sean will be delighted to know that his efforts to be informative and helpful made such a positive impact on your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Nathaniel MG Cwmbran Team
  • Rating 5.0
    Very polite and very helpful .
    Response from Nathaniel MG Cwmbran
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very polite and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Nathaniel MG Cwmbran.

    Best regards,

    Nathaniel MG Cwmbran Team
  • Rating 5.0
    Absolutely brilliant explained everything and massively helpful
    Response from Nathaniel MG Cwmbran
    Dear Claire,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be absolutely brilliant and that everything was explained clearly. Our team at Nathaniel MG Cwmbran is dedicated to being as helpful as possible, and your feedback truly means a lot to us.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    It was lovely. The man was very nice and polite.
    Response from Nathaniel MG Cwmbran
    Dear Musadaq,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a lovely experience at Nathaniel MG Cwmbran and that our team member was able to assist you in a polite and friendly manner. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers.

    Best regards,
    The Nathaniel MG Cwmbran Team
  • Rating 5.0
    They were all lovely made me a lovely cup of tea took about an hour highly recommended
    Response from Nathaniel MG Cwmbran
    Hello Jennifer,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your visit and appreciated the cup of tea. Our team always strives to provide a welcoming and efficient experience, and it's fantastic to know we met your expectations. Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Nathaniel MG Cwmbran Team
  • Rating 5.0
    Very good
    Response from Nathaniel MG Cwmbran
    Hello Jessica,

    What a very good review! We are delighted to hear that you had a very good experience with us at Nathaniel MG Cwmbran. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    Excellent service, waiting area comfortable, all staff polite and helpful
    Response from Nathaniel MG Cwmbran
    Hello Carl,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with us at Nathaniel MG Cwmbran. It's great to know that you found our waiting area comfortable and our staff polite and helpful. Providing top-notch service is our priority, and your feedback is truly appreciated.

    Best regards,
    The Nathaniel MG Cwmbran Team
  • Rating 5.0
    Very good
    Response from Nathaniel MG Cwmbran
    Hello Douglas,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Nathaniel MG Cwmbran. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    Great experience. Everything was explained in great detail and the application was easy and straightforward. Full support given by Shaun.
    Response from Nathaniel MG Cwmbran
    Dear Racheal,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a great experience and that everything was explained in detail. It's wonderful to know that Shaun provided you with full support and made the application process easy and straightforward.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    Amazing, kept everything simple but also very informative, also wrote I few things down so I didn’t forget would definitely recommend
    Response from Nathaniel MG Cwmbran
    Dear Adele,

    Thank you so much for taking the time to leave such a wonderful review! Thank you for choosing Nathaniel MG - we hope you're loving your new MG!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    Very helpful
    Response from Nathaniel MG Cwmbran
    Hello Claire,

    Thank you so much for taking the time to leave a review! We are thrilled to hear that you found our service very helpful. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    Quick and friendly service. Told me everything i needed to know. Highly recommend
    Response from Nathaniel MG Cwmbran
    Hello Caleb,

    Thank you so much for taking the time to leave us such a wonderful review! We hope you're enjoying your new MG and look forward to seeing you again soon.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran
  • Rating 5.0
    Very good experience with them, returned and collected new car Very quickly
    Response from Nathaniel MG Cwmbran
    Hello Mark,

    Thank you for choosing Nathaniel MG to supply your new car. We appreciate your busines and look forward to seeing you again soon.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Cwmbran

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