Motability Scheme at Gravells Kia Narberth

4.9
Rating 4.9
(182 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Redstone Road
Narberth SA67 7ES
GB
Get directions
Phone Number
Call Gravells Kia Narberth on 01834 862600
01834 862600
01834 862600
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Ian Gravell
  • Jason Boucher
  • James Baker
  • Jozef Lakatos
  • Lewis Gravell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Nick Phillips
  • Paul Rimmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Narberth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Narberth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Narberth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Narberth on 01834862600 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Narberth

  • Rating 5.0
    All questions were answered honestly and we were treated with the greatest respect.
  • Rating 5.0
    Very professional service
  • Rating 5.0
    Always great customer service and staff willing to help with any questions I may have
  • Rating 5.0
    Great service as always.
    Response from Gravells Kia Narberth
    Hello Janine,

    Thank you so much for taking the time to leave us a 5 star review. We are thrilled to hear that you consistently receive great service from us. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again soon.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Absolutely brilliant so helpful and explained every thing . Nothing seemed too much trouble. Highly recommended the firm
    Response from Gravells Kia Narberth
    Dear Joan,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful and that everything was explained clearly. It's our goal to ensure that nothing is too much trouble for our customers, and your kind words affirm that we are on the right track. We truly appreciate your recommendation and are delighted to have made your experience a great one. If there's anything more we can do for you, please don't hesitate to reach out.

    Warm regards,

    The Team at Gravells Kia Narberth
  • Rating 5.0
    Excellent service thank you and many thanks to Lewis for lift back from Narberth.
    Response from Gravells Kia Narberth
    Hello Anna,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Gravells Kia Narberth. Lewis was more than happy to assist you with a lift back from Narberth. We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Great service, it was quick and easy with a nice friendly feeling within the dealership! We are very pleased!
    Response from Gravells Kia Narberth
    Hello Reese,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at Gravells Kia Narberth. Providing quick and friendly service is something we strive for, and it's fantastic to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    James was fantastic from start to finish .
    Response from Gravells Kia Narberth
    Hello Philippa,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that James provided fantastic service from start to finish. Your feedback is incredibly valuable, and it motivates our team to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    Jamie, he was really kind to me. Went out of his way to show me the different cars. Was really helpful in too. I was a right ditherer, he had the patient of a saint and was so knowledgeable it really helped me decide which car to chose. Thank you
    Response from Gravells Kia Narberth
    Hi Sian,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Jamie. It's great to know that his kindness, patience, and expertise made your car selection process easier and more enjoyable. We are proud to have team members like Jamie who go above and beyond to assist our customers.

    Your kind words and perfect rating mean a lot to us, and we are delighted that you found the right car for your needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Gravells Kia Narberth and for being a valued customer.

    Best regards,

    The Gravells Kia Narberth Team
  • Rating 5.0
    All good very efficient
    Response from Gravells Kia Narberth
    Hello Eluned,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service efficient and that you had a positive experience with us at Gravells Kia Narberth. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Excellent customer service. Very efficient and friendly. They even supplied free hot drinks while I waited for the car and cleaned the car after servicing
    Response from Gravells Kia Narberth
    Hello Kay,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service at Gravells Kia Narberth. It's great to know that you appreciated the efficiency and friendliness of our team, as well as the complimentary hot drinks and car cleaning service. We always strive to provide an excellent service experience, and we're delighted to have met your expectations. We look forward to welcoming you back in the future!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Gravells, Narberth (Lewis) is a credit to the company - goes out of his way to help.
    Response from Gravells Kia Narberth
    Dear Elizabeth,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Gravells Kia Narberth and that Lewis was able to assist you so effectively. Your kind words are truly appreciated and will be shared with the team to recognise Lewis's dedication and hard work. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your review and for choosing Gravells Kia Narberth.

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    Car was in for service, as usual staff friendly, car washed and car serviced with feedback
    Response from Gravells Kia Narberth
    Dear Brian,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our service team at Gravells Kia Narberth. It's great to know that our staff's friendliness and the quality of service met your expectations, and that you appreciated the car wash and feedback provided.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If there is anything more we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back in the future.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Excellent
    Response from Gravells Kia Narberth
    Hello Kenneth,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Gravells Kia Narberth. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    James was brilliant with explaining the car to me. He talked me through a lot of things I was unsure about. He explained everything really clearly when choosing the car and when I was picking it up. I would highly recommend them to anyone.
    Response from Gravells Kia Narberth
    Dear Tracy,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that James was able to assist you effectively and make your experience with us a positive one. It's great to know that his clear explanations helped you feel confident in your choices. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    Very helpful thank you.
    Response from Gravells Kia Narberth
    Hello Andrea,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very helpful. At Gravells Kia Narberth, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Very friendly staff as always
    Response from Gravells Kia Narberth
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be very friendly when visiting for your service, as we strive to provide the best service possible to all our customers. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    The salesman was excellent
    Response from Gravells Kia Narberth
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our salesman. Providing top-notch service is our priority, and it's great to know we hit the mark for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Narberth.

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    Very polite and listened to what we had to say about the car, oh and the hot chocolate is lovely
    Response from Gravells Kia Narberth
    Dear Tracie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team and that you enjoyed the hot chocolate - it is lovely and comforting! Listening to our customers and ensuring they feel heard is very important to us, and we're glad we could meet your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Gravells Kia Narberth in the future.

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    Fantastic.
    Response from Gravells Kia Narberth
    Hello Julia,

    Thank you so much for your fantastic review and the perfect 5-star rating! We are thrilled to hear that you had a great experience with us at Gravells Kia Narberth. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Team at Gravells Kia Narberth

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