Motability Scheme at Gravells Kia Narberth

4.8
Rating 4.8
(161 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Redstone Road
Narberth SA67 7ES
GB
Get directions
Phone Number
Call Gravells Kia Narberth on 01834 862600
01834 862600
01834 862600
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Ian Gravell
  • Jason Boucher
  • James Baker
  • Jozef Lakatos
  • Lewis Gravell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Nick Phillips
  • Paul Rimmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Narberth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Narberth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Narberth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Narberth on 01834862600 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Narberth

  • Rating 5.0
    James was amazing polite answered all of my questions with great knowledge couldn't do enough for me
    Response from Gravells Kia Narberth
    Dear Kay,

    Thank you so much for taking the time to leave such a wonderful 5 star review! We are thrilled to hear about your positive experience with James at Gravells Kia Narberth. It's fantastic to know that he was able to assist you with all your questions and provide you with the knowledge you needed. We strive to offer the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Excellent from start to finish .
    Response from Gravells Kia Narberth
    Hello Julia,

    Thank you so much for taking the time to leave us such a fab review! We are thrilled to hear that your experience with us at Gravells Kia Narberth was excellent fall the way through, which we know shows our dedication to customer service at Gravells. Your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    BRILLIANT AS ALWAYS
    Response from Gravells Kia Narberth
    Dear Gabriella,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant MOT experience with us at Gravells Kia Narberth. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Kept up to date with progress. Pleasant & knowledgeable staff.
    Response from Gravells Kia Narberth
    Hello Phillippa,

    Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you had a positive experience with us at Gravells Kia Narberth. Keeping our customers informed and ensuring they receive knowledgeable service is very important to us, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Very efficient. Nice comfortable showroom where I could work whilst I waited. Good WiFi and coffee - perfect
    Response from Gravells Kia Narberth
    Hello James,

    Thank you so much for taking the time to leave us such a wonderful review! We're pleased to hear that you found our showroom comfortable and that you were able to work efficiently while waiting - it's important to us to provide welcoming and convenient environment for all our customers, and your feedback reassures us that we're on the right track. If there's anything else we can do for you in the future, please don't hesitate to let us know. We look forward to seeing you again!

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    First class service.
    Response from Gravells Kia Narberth
    Hello Melissa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service during your visit to Gravells Kia Narberth. Our team is dedicated to providing the best experience possible, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    Absolutely fantastic customer service. Very helpful in every way, Warm and welcoming. Definitely recommend using kia for your mobility vehicles and to purchase. Vehicle it's self is amazing and beautiful to drive. Thank you.
    Response from Gravells Kia Narberth
    Dear Hayley W.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our customer service at Gravells Kia Narberth. We are also delighted that you are enjoying your vehicle and that it meets your expectations - the Kia range is perfect for a lot of needs we do agree. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any further assistance, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Excellent
    Response from Gravells Kia Narberth
    Dear Gillian W.,

    Thank you so much for your excellent review and for giving us a perfect 5-star rating! We're glad to hear you had a smooth service with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    they are all very helpful
    Response from Gravells Kia Narberth
    Hello Charles K.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team to be very helpful. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Gravells Kia Narberth
  • Rating 5.0
    As I entered the showroom I was greeted immediately with a warm welcome, and not being over powering, the customer assistant waited for myself to approach him which is the way I like, as discussed on the phone the day before he had a car ready for test dive. Everything went smoothly customer service was excellent and said just call if I needed anything. Thank so much.
    Response from Gravells Kia Narberth
    Hello Kieran A.,

    Thank you so much for taking the time to share your experience with us at Gravells Kia Narberth. We are thrilled to hear that you felt warmly welcomed and that our approach met your expectations. It's great to know that everything went smoothly during your visit and that you were satisfied with the customer service provided.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Wonderful customer service.
    Response from Gravells Kia Narberth
    Dear Ann T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our customer service at Gravells Kia Narberth. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Courteous and friendly, helpful,made sure I was comfortable with the car.
    Response from Gravells Kia Narberth
    Dear Paul S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team courteous, friendly, and helpful. Ensuring that you are comfortable with your car is our top priority, and it's great to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Motability Scheme Team at Gravells Kia Narberth
  • Rating 5.0
    Always professional and a good job done.
    Very friendly and helpful teams.
    Response from Gravells Kia Narberth
    Dear Sheila,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service professional and that we were able to meet your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,
    The Motability Scheme Team at Gravells Kia Narberth
  • Rating 5.0
    Very pleasant, knowledgeable & helpful
    Response from Gravells Kia Narberth
    Hello Lisa,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team so helpful during your visit, it was a pleasure to assist you. We look forward to seeing you again soon at Gravells Kia Narberth.
  • Rating 5.0
    Brilliant customer service throughout (and the coffee wasn’t too bad either!). Many thanks.
    Response from Gravells Kia Narberth
    Hi Anna!

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with our customer service, and we're glad you enjoyed the coffee too - we also love a coffee 😋. Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Gravells Kia Narberth
  • Rating 5.0
    Excellent, prompt, reliable and friendly service.
    Response from Gravells Kia Narberth
    Dear Oliver B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be excellent, prompt, reliable, and friendly. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Lewis has been a star with me, a pleasure to deal with.
    Response from Gravells Kia Narberth
    Hello Kane,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Lewis provided you with a great experience and was a pleasure to deal with. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Very good, and Jason was very helpful👍👍👍
    Response from Gravells Kia Narberth
    Hello Gareth,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a very good experience with us and that Jason was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Thank you so much for choosing Gravells Kia Narberth for your new car - we wish you many happy miles of motoring!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Very good kept us upto date would recommend
    Response from Gravells Kia Narberth
    Hello Alison,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us and that we were able to keep you updated throughout the process. Your recommendation means a lot to us, and we're grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 1.0
    Could you please contact to discuss the matter 07532211760. Will not be returning to Gravells Kia Narberth.
    Response from Gravells Kia Narberth
    Dear Karen,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear you will not be returning to us at Gravells Kia Narberth and that your experience did not meet your expectations. Our General Manager Jason has reached out to you and we hope that your matter can be resolved.

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