Motability Scheme at Gravells Kia Narberth

4.8
Rating 4.8
(153 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Redstone Road
Narberth SA67 7ES
GB
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Phone Number
Call Gravells Kia Narberth on 01834 862600
01834 862600
01834 862600
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Ian Gravell
  • Jason Boucher
  • James Baker
  • Jozef Lakatos
  • Lewis Gravell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Nick Phillips
  • Paul Rimmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Narberth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Narberth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Narberth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Narberth on 01834862600 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Narberth

  • Rating 5.0
    they are all very helpful
  • Rating 5.0
    As I entered the showroom I was greeted immediately with a warm welcome, and not being over powering, the customer assistant waited for myself to approach him which is the way I like, as discussed on the phone the day before he had a car ready for test dive. Everything went smoothly customer service was excellent and said just call if I needed anything. Thank so much.
    Response from Gravells Kia Narberth
    Hello Kieran A.,

    Thank you so much for taking the time to share your experience with us at Gravells Kia Narberth. We are thrilled to hear that you felt warmly welcomed and that our approach met your expectations. It's great to know that everything went smoothly during your visit and that you were satisfied with the customer service provided.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Wonderful customer service.
    Response from Gravells Kia Narberth
    Dear Ann T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our customer service at Gravells Kia Narberth. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Courteous and friendly, helpful,made sure I was comfortable with the car.
    Response from Gravells Kia Narberth
    Dear Paul S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team courteous, friendly, and helpful. Ensuring that you are comfortable with your car is our top priority, and it's great to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Motability Scheme Team at Gravells Kia Narberth
  • Rating 5.0
    Always professional and a good job done.
    Very friendly and helpful teams.
    Response from Gravells Kia Narberth
    Dear Sheila,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service professional and that we were able to meet your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,
    The Motability Scheme Team at Gravells Kia Narberth
  • Rating 5.0
    Very pleasant, knowledgeable & helpful
    Response from Gravells Kia Narberth
    Hello Lisa,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team so helpful during your visit, it was a pleasure to assist you. We look forward to seeing you again soon at Gravells Kia Narberth.
  • Rating 5.0
    Brilliant customer service throughout (and the coffee wasn’t too bad either!). Many thanks.
    Response from Gravells Kia Narberth
    Hi Anna!

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with our customer service, and we're glad you enjoyed the coffee too - we also love a coffee 😋. Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Gravells Kia Narberth
  • Rating 5.0
    Excellent, prompt, reliable and friendly service.
    Response from Gravells Kia Narberth
    Dear Oliver B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be excellent, prompt, reliable, and friendly. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Lewis has been a star with me, a pleasure to deal with.
    Response from Gravells Kia Narberth
    Hello Kane,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Lewis provided you with a great experience and was a pleasure to deal with. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Very good, and Jason was very helpful👍👍👍
    Response from Gravells Kia Narberth
    Hello Gareth,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a very good experience with us and that Jason was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Thank you so much for choosing Gravells Kia Narberth for your new car - we wish you many happy miles of motoring!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 5.0
    Very good kept us upto date would recommend
    Response from Gravells Kia Narberth
    Hello Alison,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us and that we were able to keep you updated throughout the process. Your recommendation means a lot to us, and we're grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Narberth Team
  • Rating 1.0
    Could you please contact to discuss the matter 07532211760. Will not be returning to Gravells Kia Narberth.
    Response from Gravells Kia Narberth
    Dear Karen,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear you will not be returning to us at Gravells Kia Narberth and that your experience did not meet your expectations. Our General Manager Jason has reached out to you and we hope that your matter can be resolved.
  • Rating 5.0
    Very pleased with the service received for take over my new Kia car it made it a trouble free experience. Thank You.
    J Mabbett.
    Response from Gravells Kia Narberth
    Hi Janet, Thank you for taking the time to leave us a lovely review of your service with us at Gravells Kia Narberth! We are very pleased to hear you were happy with the service you received from our team, we will ensure your kind comments are passed on. Thank you for choosing Gravells for your new car, we hope you enjoy every mile in your new Kia! We look forward to welcoming you back again in future.
  • Rating 5.0
    Excellent service, Jason talked us through everything, so helpful,
    Response from Gravells Kia Narberth
    Hi Gareth, Thank you for taking the time to leave us a lovely review of your experience with us at Gravells Kia Narberth! We are very pleased to hear you were happy with the service you received from Jason, we will ensure your kind comments are passed on. We look forward to welcoming you back to Gravells again soon.
  • Rating 5.0
    Excellent service. Could not fault the service provided. Everything was explained in detail
    Response from Gravells Kia Narberth
    Hi Elizabeth!

    Thank you so much for visiting us at Gravells Kia Narberth, we are so pleased to hear you received such excellent service from our team. We hope to see you again soon!
  • Rating 5.0
    James baker the motability man very helpful
    Response from Gravells Kia Narberth
    Hi Diana! Thank you for leaving us this 5 star review, we are so pleased you found James helpful when choosing your Motability car with us, it was a pleasure to help you. Thank you for choosing Gravells Kia Narberth, we hope to see you again soon😊
  • Rating 5.0
    Highly recommend them
    Response from Gravells Kia Narberth
    Hi Aileen! Thank you for taking the time to leave us a 5 star review of your experience with us at Gravells Kia Narberth - it is lovely to hear you would highly recommend us! It was a pleasure to assist you with your new vehicle and we are always on hand should you need anything further. We hope you enjoy your new car, thank you again for choosing Gravells!
  • Rating 5.0
    James Baker
    The man who deals with motoabilty was very helpful
    Response from Gravells Kia Narberth
    Thank you for the 5 stars and for coming to Gravells! We're delighted that everything went well with your service! Many thanks.
  • Rating 5.0
    Fantastic, so easy the sales rep Jason was great
    Response from Gravells Kia Narberth
    Thank you so much for your kind words! We are so happy to hear that Jason was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review and we hope to see you again at Gravells Kia Narberth!
  • Rating 5.0
    Very helpful and polite and efficient
    Response from Gravells Kia Narberth
    Hi Anne! Thank you for taking the time to leave us a review of your experience with us at Gravells Kia Narberth. We are so pleased you were happy with your experience, we hope you love your new car! We're always on hand to assist you with anything else. Thank you!

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