Motability Scheme at Wessex Garages Kia Newport

4.9
Rating 4.9
(270 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Newport

Motability Scheme at Wessex Garages Kia NewportMotability Scheme at Wessex Garages Kia NewportMotability Scheme at Wessex Garages Kia Newport

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Newport on 01633636101 to make an appointment with our Motability Scheme specialist.

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Book an Appointment

Contact information

Address
Seven Stiles Avenue
Newport Retail Park
Newport NP19 4QR
GB
Get directions
Phone Number
Call Wessex Garages Kia Newport on 01633 636101
01633 636101
01633 636101
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rhiannon Spiers
  • Jed Powell
  • Connor Wall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Christopher Barrell
  • Claire Hockey
  • Kelly Hurley
  • Bethan Coles
  • Chloe Evens
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Kia Newport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Newport

  • Rating 5.0
    From start to finish the service was excellent, and when we collected the car it was a special experience having the car with about on it.
    Connor was amazing.
    Response from Wessex Garages Kia Newport
    Dear Deborah,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience from start to finish and that collecting your car was a special moment for you. Connor will be delighted to know that he made such a positive impression.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Wessex Garages Kia Newport. We look forward to serving you again.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service with very knowledgeable staff.
    Response from Wessex Garages Kia Newport
    Dear John

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be very knowledgeable. At Wessex Garages Kia Newport, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Friendly amd helpful
    Response from Wessex Garages Kia Newport
    Hello Harliee,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Newport.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Brilliant
    Response from Wessex Garages Kia Newport
    Hi Julie

    Thank you so much for your brilliant review! We're thrilled to hear that you had a great experience with us at Wessex Garages Kia Newport. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    My experience was comfortable and reassuring that I had made the right decision for me
    I was made to feel respected as everyone was respectful themselves
    Response from Wessex Garages Kia Newport
    Hello Kim,

    Thank you so much for taking the time to share your experience with us at Wessex Garages Kia Newport. We are thrilled to hear that you felt comfortable and reassured in your decision. Our team strives to create a respectful and welcoming environment for all our customers, and it’s wonderful to know that this was reflected in your visit.

    Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very friendly and helpful
    Response from Wessex Garages Kia Newport
    Dear Mikael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Wessex Garages Kia Newport to be friendly and helpful. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    From start to collection, Connor was amazing, he assisted me with everything, made me understand the different vehicles and even sat with me to show me the different things in the car. Made the experience that much better. 10/10
    Response from Wessex Garages Kia Newport
    Dear Amy D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Connor at Wessex Garages Kia Newport. It's fantastic to know that he was able to assist you so thoroughly and make your experience enjoyable and informative. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Friendly and helpful. Good explanation of all specifications and functions of the car.
    Response from Wessex Garages Kia Newport
    Dear Barry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that the explanations of the car's specifications and functions met your expectations. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Wessex Garages Kia Newport.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    A little delay but good
    Response from Wessex Garages Kia Newport
    Hello Gillian,

    Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the delay and are pleased to hear that you had a positive experience overall. Your satisfaction is important to us, and we are always striving to improve our services. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very good service and friendly staff
    Response from Wessex Garages Kia Newport
    Hello Isaac,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a very good experience with our service and found our staff to be friendly. Providing excellent service is our top priority, and it's always rewarding to receive such positive feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Newport.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    Good service
    Response from Wessex Garages Kia Newport
    Hello Michael,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a good experience with our service at Wessex Garages Kia Newport. Your feedback is important to us, and we're always striving to improve. If there's anything specific you think we could do to enhance your experience further, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Communication was excellent kept me informed
    Response from Wessex Garages Kia Newport
    Hello Darrell,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the communication and that we were able to keep you informed throughout your experience with us. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Newport.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    The experience was great from the minute we walked in. Our dealer Connor was lovely, very knowledgeable, and very easy to deal with and made us feel relaxed and confident with our decisions. He made the whole process smooth from start to finish. I would definately recoment asking For Connor if you are contemplating a car with Wessex Garages 😁
    Response from Wessex Garages Kia Newport
    Dear Deborah,

    Thank you so much for taking the time to share your wonderful experience with us at Wessex Garages Kia Newport. We are thrilled to hear that Connor provided you with such knowledgeable and friendly service, making your visit smooth and enjoyable from start to finish. Your kind words and recommendation mean a lot to us, and we are delighted that you felt relaxed and confident in your decisions.

    We strive to offer the best service possible, and feedback like yours is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very good
    Response from Wessex Garages Kia Newport
    Hello Bartolomej,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Wessex Garages Kia Newport. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Helpful friendly and professional
    Response from Wessex Garages Kia Newport
    Hello Jennifer,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful, friendly, and professional. Providing excellent service is our top priority, and your feedback reaffirms the hard work we put in every day. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent. Great service and very friendly and helpful staff.
    Response from Wessex Garages Kia Newport
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our staff to be friendly and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Wessex Garages Kia Newport.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    Ok
    Response from Wessex Garages Kia Newport
    Hello Mark,

    Thank you for taking the time to leave us a review. We're glad to hear that your experience with the Motability Scheme at Wessex Garages Kia Newport was satisfactory. If there's anything specific you think we could improve or if you have any further feedback, please feel free to let us know. We always strive to enhance our services and ensure our customers have the best possible experience.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    No worries
    Response from Wessex Garages Kia Newport
    Hello Peter,

    Thank you so much for taking the time to leave us a review.

    We're thrilled to hear that you had a positive experience with us at Wessex Garages Kia Newport. Your feedback is greatly appreciated and helps us continue to provide excellent service.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    After a frustrating experience with Kia Cardiff, I reached out to Orla Deamer on customer services who connected me with Connor Wall at Newport Kia. My previous dealership mishandled my vehicle purchase, leaving me in the dark for weeks before I learned my order had been cancelled without any communication.

    In stark contrast, the team at Newport Kia provided exceptional service from the moment I arrived. Connor was incredibly welcoming and attentive, guiding me through the entire process of purchasing my brand new Kia Sportage. He took the time to explain all the features and options, ensuring I felt confident in my decision.

    If you're seeking a dealership that prioritises customer care and communication, I highly recommend Newport Kia. Orla and Connor exemplify what great service should be, turning my experience around completely. Thank you for making my car purchase a positive one!
    Response from Wessex Garages Kia Newport
    Dear Carole,

    Thank you so much for taking the time to share your experience with us.

    We are thrilled to hear that Orla and Connor were able to turn your situation around and provide you with the exceptional service you deserve. It's wonderful to know that Connor's attentiveness and thorough explanations made you feel confident in your purchase of the new Kia Sportage.

    We understand how important communication and customer care are, and we are delighted that our Newport Kia team could meet your expectations. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to both Orla and Connor.

    Thank you once again for choosing Newport Kia. We hope you enjoy your new car and look forward to serving you in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service and communication with your receptionist,thanks ever so much
    Response from Wessex Garages Kia Newport
    Hello Sian,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you had a great experience with our service and communication. Our team, especially our receptionist, strives to provide the best support possible, and your kind words mean a lot to us.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Wessex Garages Kia Newport in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

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