Motability Scheme at Wessex Garages Kia Newport

4.8
Rating 4.8
(280 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Newport

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Newport on 01633636101 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Seven Stiles Avenue
Newport Retail Park
Newport NP19 4QR
GB
Phone Number
Call Wessex Garages Kia Newport on 01633 636101
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rhiannon Spiers
  • Jed Powell
  • Connor Wall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Christopher Barrell
  • Taylor Simpson
  • Claire Hockey
  • Kelly Hurley
  • Bethan Coles
  • Chloe Evens
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Wessex Garages Kia Newport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Newport

  • Rating 5.0
    Friendly, informative and efficient service.
    Response from Wessex Garages Kia Newport
    Hello Eve,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly, informative, and efficient. Providing excellent customer service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations.

    Your feedback is greatly appreciated and will be shared with our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Wessex Garages Kia Newport.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Ryan has been amazing start to finish he even put a sheet and a bow on it so yes my experience was brilliant
    Response from Wessex Garages Kia Newport
    Dear Charlotte

    Thank you so much for taking the time to share your wonderful experience with us at Wessex Garages Kia Newport. We are thrilled to hear that Ryan made your journey with us so special, from start to finish. It's great to know that the extra touches, like the sheet and bow, added to your brilliant experience.

    Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Jed was very professional and helpful. He helped me find a car that really met my needs.
    A very lovely genuine young man. Would definitely recommend him to friends and family
    Response from Wessex Garages Kia Newport
    Dear Denise,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Jed at Wessex Garages Kia Newport. It's fantastic to know that he was able to assist you in finding a car that suits your needs perfectly.

    Jed takes great pride in providing professional and helpful service, and your kind words will surely make his day. We truly appreciate your recommendation to friends and family, as it means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Connor helped us understand everything about the process and kept us updated with the process
    Response from Wessex Garages Kia Newport
    Dear Rikkaya

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Connor was able to assist you effectively and keep you informed throughout the process. Providing excellent customer service is a top priority for us at Wessex Garages Kia Newport, and it’s great to know that Connor met your expectations.

    Your feedback is incredibly valuable and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    I felt very welcomed and staff are very friendly
    Response from Wessex Garages Kia Newport
    Dear Mikael

    Thank you so much for taking the time to share your experience with us at Wessex Garages Kia Newport. We are thrilled to hear that you felt welcomed and found our staff to be friendly. Providing excellent service is our top priority, and your feedback is truly appreciated.

    We are delighted that you had a positive experience with us, and we look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Made to feel very welcome and the salesman was very helpful showed us around and explained everything clearly. Superb service
    Response from Wessex Garages Kia Newport
    Hello Tracey,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you felt welcomed and that our salesman was able to assist you effectively. Providing superb service is something we strive for, and it's fantastic to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Wessex Garages Kia Newport.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 3.0
    When ordering my car, I asked if they could order it so I comes closer to my driving test so it’s not sat around. They agreed to this and then the car showed up a week later.

    Also when ordering they told me that my advance payment could be paid on the day when collecting. Then it turned out I had to pay it 4 days before collecting after arranging with people to help me collect as I don’t drive.

    It was a bit of a mess of a process but my cars here and I’m happy
    Response from Wessex Garages Kia Newport
    Hello Emma,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during the ordering process. It’s important to us that our customers have a smooth and hassle-free experience, and we regret that we fell short in coordinating the timing of your car delivery and the advance payment.

    We appreciate your patience and understanding, and we’re glad to hear that you are happy with your car. Your feedback is invaluable, and we will use it to improve our processes and communication in the future.

    If there’s anything else we can do to assist you, please don’t hesitate to reach out. We hope to serve you better in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very friendly staff
    Response from Wessex Garages Kia Newport
    Hello Isaac,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very friendly. At Wessex Garages Kia Newport, we strive to provide the best service possible, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Ryan helped us from start to finish. He was very patient with my grandad and helped him a lot. Thankyou xx
    Response from Wessex Garages Kia Newport
    Dear Howell

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Ryan at Wessex Garages Kia Newport. It's great to know that he was able to assist your grandad with patience and care throughout the process. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you or your grandad in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Wonderful staff very friendly and helpful and polite defo a 11 out of ten
    Thank you
    Response from Wessex Garages Kia Newport
    Dear Karen

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Wessex Garages Kia Newport. Your kind words about our staff being friendly, helpful, and polite truly mean a lot to us.

    We strive to provide exceptional service to all our customers, and it’s incredibly rewarding to know that we exceeded your expectations. Your support and appreciation motivate us to continue delivering the best possible service.

    If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    From start to finish the service was excellent, and when we collected the car it was a special experience having the car with about on it.
    Connor was amazing.
    Response from Wessex Garages Kia Newport
    Dear Deborah,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience from start to finish and that collecting your car was a special moment for you. Connor will be delighted to know that he made such a positive impression.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Wessex Garages Kia Newport. We look forward to serving you again.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service with very knowledgeable staff.
    Response from Wessex Garages Kia Newport
    Dear John

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be very knowledgeable. At Wessex Garages Kia Newport, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Friendly amd helpful
    Response from Wessex Garages Kia Newport
    Hello Harliee,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Newport.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Brilliant
    Response from Wessex Garages Kia Newport
    Hi Julie

    Thank you so much for your brilliant review! We're thrilled to hear that you had a great experience with us at Wessex Garages Kia Newport. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    My experience was comfortable and reassuring that I had made the right decision for me
    I was made to feel respected as everyone was respectful themselves
    Response from Wessex Garages Kia Newport
    Hello Kim,

    Thank you so much for taking the time to share your experience with us at Wessex Garages Kia Newport. We are thrilled to hear that you felt comfortable and reassured in your decision. Our team strives to create a respectful and welcoming environment for all our customers, and it’s wonderful to know that this was reflected in your visit.

    Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very friendly and helpful
    Response from Wessex Garages Kia Newport
    Dear Mikael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Wessex Garages Kia Newport to be friendly and helpful. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    From start to collection, Connor was amazing, he assisted me with everything, made me understand the different vehicles and even sat with me to show me the different things in the car. Made the experience that much better. 10/10
    Response from Wessex Garages Kia Newport
    Dear Amy D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Connor at Wessex Garages Kia Newport. It's fantastic to know that he was able to assist you so thoroughly and make your experience enjoyable and informative. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Friendly and helpful. Good explanation of all specifications and functions of the car.
    Response from Wessex Garages Kia Newport
    Dear Barry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that the explanations of the car's specifications and functions met your expectations. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Wessex Garages Kia Newport.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    A little delay but good
    Response from Wessex Garages Kia Newport
    Hello Gillian,

    Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the delay and are pleased to hear that you had a positive experience overall. Your satisfaction is important to us, and we are always striving to improve our services. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very good service and friendly staff
    Response from Wessex Garages Kia Newport
    Hello Isaac,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a very good experience with our service and found our staff to be friendly. Providing excellent service is our top priority, and it's always rewarding to receive such positive feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Newport.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

Similar Motability Scheme dealers