Motability Scheme at F R F Volvo Swansea

4.8
Rating 4.8
(131 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Volvo Centre, Valley Way
Swansea Enterprise Park
Swansea SA6 8QP
GB
Phone Number
Call F R F Volvo Swansea on 01792 310999
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Gary Barber
  • Graeme Daniel
  • David Bowkett
  • Aaron Jones
  • Amy Jones
  • Toby Ramsden
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Emma Thomas
  • Michael Palmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at F R F Volvo Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to F R F Volvo Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

F R F Volvo Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact F R F Volvo Swansea on 01792310999 to make an appointment with our Motability specialist.

Reviews at F R F Volvo Swansea

  • Rating 5.0
    Pleasant experience, representative a credit to the company
  • Rating 5.0
    Aaron was great, he took time to explain how things worked in the car and didn’t rush me at all. Handover was smooth and we will definitely use FRF Volvo again.
  • Rating 5.0
    Helpful and great listeners. Thanks.
  • Rating 5.0
    Brilliant customer service and help setting up and understanding the vehicle
    Response from F R F Volvo Swansea
    Hello Daniel O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service and that we could assist you in setting up and understanding your vehicle. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Great service from Toby Ramsden, FRF Volvo Swansea,
    Response from F R F Volvo Swansea
    Hello Gary,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Toby Ramsden at FRF Volvo Swansea. Providing excellent service is our top priority, and it's wonderful to know that Toby met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at FRF Volvo Swansea
  • Rating 5.0
    Very helpful
    Response from F R F Volvo Swansea
    Hello Emma,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our service very helpful. At F R F Volvo Swansea, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Very good. Answered all questions in a clear and concise manner would certainly recommend
    Response from F R F Volvo Swansea
    Hello Tanya,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service clear and helpful. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    All staff were great and friendly, went through all the car with me and explained everything.
    Response from F R F Volvo Swansea
    Hello Martyn B.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team at F R F Volvo Swansea. Our staff takes great pride in ensuring that our customers feel welcomed and informed, and it's fantastic to know that you found them friendly and helpful.

    If you have any more questions or need further assistance with your car, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The F R F Volvo Swansea Team
  • Rating 5.0
    Excellent service from Libby and the team. I’d highly recommend them if you’re looking for a Volvo as nothing is too much trouble.
    Response from F R F Volvo Swansea
    Hello David,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with Libby and the team. Your recommendation means a lot to us, and we are delighted to know that we could assist you in finding the perfect Volvo. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Aaron was most helpful and very knowledgeable- thank you ☺️
    Response from F R F Volvo Swansea
    Hello Colin,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Aaron was able to assist you effectively and that you found his knowledge helpful. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Excelent
    Response from F R F Volvo Swansea
    Hello Craig,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience with us at F R F Volvo Swansea. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Great service and very helpful and informative
    Response from F R F Volvo Swansea
    Hello Mark J.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service great and our team helpful and informative. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Volvo Swansea.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service
    Response from F R F Volvo Swansea
    Dear Christina C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to F R F Volvo Swansea. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Really good service, friendly, helpful and efficient service
    Response from F R F Volvo Swansea
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be friendly, helpful, and efficient. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Volvo Swansea.

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Excellent, very pleasant and informative
    Response from F R F Volvo Swansea
    Dear Jillian G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us to be excellent, pleasant, and informative. Our team at F R F Volvo Swansea is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Efficient friendly
    Response from F R F Volvo Swansea
    Hello Alan W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service efficient and friendly. Providing a positive experience for our customers is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Volvo Swansea.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    First class service, speedy, efficient, sales representative a credit to company
    Response from F R F Volvo Swansea
    Hello Robert D.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received first-class service and found our team to be speedy and efficient. Your kind words about our sales representative being a credit to the company are greatly appreciated. We strive to provide the best service possible, and your feedback is a wonderful affirmation of our efforts. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Excellent service guided us through the process and car delivered in 4 weeks. Highly recommend the garage and the car
    Response from F R F Volvo Swansea
    Hello James H.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that the process went smoothly. It's great to know that you are happy with the car and our service. Your recommendation means a lot to us, and we're grateful for your support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Call was all by ready simple process all completed in 20mins brill
    Response from F R F Volvo Swansea
    Hello Douglas,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found the process simple and efficient, and that everything was completed to your satisfaction in just 20 minutes. Our team at F R F Volvo Swansea is dedicated to providing a seamless experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea
  • Rating 5.0
    Brilliant experience. The dealership and sales man were very professional.
    Response from F R F Volvo Swansea
    Hello Rhobyn P.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a brilliant experience and found our dealership and sales team to be professional. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at F R F Volvo Swansea

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