Motability Scheme at Stoneacre Citroen Wrexham

4.4
Rating 4.4
(27 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Citroen Wrexham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Citroen Wrexham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Citroen Wrexham on 01978311777 to make an appointment with our Motability specialist.

Contact information

Address
Plas Acton Industrial Estate
Unit 4, Plas Acton Road
Wrexham LL11 2UB
GB
Phone Number
Call Stoneacre Citroen Wrexham on 01978 311777
Email
Reviews
Visit dealer website

Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability service specialists:

  • Dylan Pugh
  • Peter Holden
We recommend calling and booking an appointment before visiting.

Accessibility features at Stoneacre Citroen Wrexham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Stoneacre Citroen Wrexham

  • Rating 5.0
    Very good service
    Response from Stoneacre Citroen Wrexham
    Hi Richard, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very straightforward experience
    Response from Stoneacre Citroen Wrexham
    Hi Veronica, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I was very,very well looked after. The young gentleman that looked after me was very friendly and polite, he made sure I was comfortable, had a drink and kept me informed every step of the way. Thank you.
    Response from Stoneacre Citroen Wrexham
    Hello Norah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    Awful. Will never lease a vehicle from them again.
    Terrible customer service
    Response from Stoneacre Citroen Wrexham
    Hi Louise, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Citroen Wrexham
    Hi Rona, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Staff polite , helpful showroom was clean, very good experience
    Response from Stoneacre Citroen Wrexham
    Hi Anne, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    A absolutely disgraceful company who have and still are treating me like something on the bottom of there shoe and the sad thing is there is nothing I can do , iam not even looking forward to get my new car but iam sure it will be my last motobility lease car ,that's if I ever get it, iam so stressed out that even my doctor has told me to buy it after 3 yrs as I have had 4 heart attacks, but I know that this feedback will go nowhere,
    Response from Stoneacre Citroen Wrexham
    Hi Nigel, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 4.0
    Excellent customer service.
    Response from Stoneacre Citroen Wrexham
    Hi Catherine, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service
    Response from Stoneacre Citroen Wrexham
    Hi Perry, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    Car not cleaned or valeted.
    Response from Stoneacre Citroen Wrexham
    Hi Michael, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Best service with staff x
    Response from Stoneacre Citroen Wrexham
    Hi Valerie, Thank you very much for taking the time to leave Stoneacre Wrexham this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Citroen Wrexham
    Hello Veronica and thank you for very much for your feedback about Stoneacre Wrexham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Went to the Fiat side. Had to have my mobility scooter lifted in over step. But the staff were great, so friendly and helpful. I was well looked after. Thank you.
    Response from Stoneacre Citroen Wrexham
    Hi Norah, Thank you for your feedback about Stoneacre Wrexham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service happy to recommend. Super car
    Response from Stoneacre Citroen Wrexham
    Hi Violet, Thank you very much for leaving Stoneacre Wrexham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    Had text confirming appointment yet when I arrived sales agents know nothing and were with customers listed on appointment board for test drive.Right hand not knowing what left hand was doing.
  • Rating 5.0
    Great overall experience. Lady at reception was extremely helpful
    Response from Stoneacre Citroen Wrexham
    Hi Stephen, Thank you for your feedback about Stoneacre Wrexham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service.
    Response from Stoneacre Citroen Wrexham
    Hi Rona, thank you for taking the time to leave Stoneacre Wrexham this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Good service
    Response from Stoneacre Citroen Wrexham
    Hi Harry, Thank you very much for taking the time to leave Stoneacre Wrexham this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Dealt with young man called Ben and he was very professional and polite also good product knowled ge nothing was to much trouble and I should know after 6yrs in HM Army also became a car sales executive then sales manager and finally DP, in fact my mother even ordered a c4e also but diff erant colour, hope this helps you out.
    Response from Stoneacre Citroen Wrexham
    Hi Nigel, Thank you very much for taking the time to leave Stoneacre Wrexham this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service very helpful change over went well without any issues Mrs Anne Jones-Wright
    Response from Stoneacre Citroen Wrexham
    Hi Anne, Thank you for your feedback about Stoneacre Wrexham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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