Motability Scheme at Stoneacre SEAT Wrexham

4.5
Rating 4.5
(58 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre SEAT Wrexham

Motability Scheme at Stoneacre SEAT Wrexham

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre SEAT Wrexham on 01978311777 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Plas Acton Road
Pandy
Wrexham LL11 2UA
GB
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Phone Number
Call Stoneacre SEAT Wrexham on 01978 311777
01978 311777
01978 311777
Website

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Email

Email us

Feedback

Leave dealer feedback

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Benjamin Jones
  • Nathan Winstanley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Dylan Pugh
  • Peter Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre SEAT Wrexham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre SEAT Wrexham

  • Rating 5.0
    Excellent Handover Nathan was a Pleasure to Deal With.
    Response from Stoneacre SEAT Wrexham
    Hi Mervyn, Thank you for your kind words about Stoneacre Wrexham. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Nathan and the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service, hand over was so easy. Replying to emails (or lack of) could be improved.
    Response from Stoneacre SEAT Wrexham
    Hi Daniel, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    I thought it was having a service as well. Information pops up reminding me it needs a service. Thanks for cleaning the car
    Response from Stoneacre SEAT Wrexham
    Hi Michael, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Couldn’t fault Nathan for all his help
    Response from Stoneacre SEAT Wrexham
    Hi Natilina, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Did everyting as expected.
    Response from Stoneacre SEAT Wrexham
    Hello Neil and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Nathan was Very Helpful & I Felt at ease Dealing with Him Very Good.
    Response from Stoneacre SEAT Wrexham
    Hi Mervyn thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Nathan, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great! Thank you.
    Response from Stoneacre SEAT Wrexham
    Hi Louie, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    It was so good to Speak to Nathan a Very Good Help.
    Response from Stoneacre SEAT Wrexham
    Hi Mervyn, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Nathan and the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Nathan and Ben were extremely informative and they made me feel valued being with Stoneacre care.

    I felt able to liase with them and they introduced me to there service department for the ongoing after care.

    The Valator who cleaned the vehicle was also friendly when he introduced him self.

    It seemed as though everyone was on the same page.

    This is what I was looking for as I need more help now.

    Every one who i meet was an Absolutely credit to Stoneacre and Motorbility.



    Thank you!
    Response from Stoneacre SEAT Wrexham
    Hi Delroy, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Amazing customer service, thank you
    Response from Stoneacre SEAT Wrexham
    Hi Sammi, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    Not very good customer service
  • Rating 5.0
    Excellent service and helped us find the right car for us
    Response from Stoneacre SEAT Wrexham
    Hi Kayleigh, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Extremely helpful with our mobility car. Put us at ease. Picked a car on Monday and got it on Friday. Nathan was very informative.
    Response from Stoneacre SEAT Wrexham
    Hi Michael, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 2.0
    Originally purchased the car was lied to and over charged.

    After a few visits with minor faults I moved the home dealer away .

    Car is currently experiencing faults it was booked in (took 3 week for an appointment) for a diagnostic, they took all day to tell me the diagnostic machine was broken and they had rebooked the appointment for a month later .

    They rarely have automatic cars to borrow , usually offer a small car .

    The disbaled parking is one space is a really bad location
    Response from Stoneacre SEAT Wrexham
    Hi Nicholas, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    This being my first experience with the motability scheme after calling numerous dealers and the when ask how was I going to finance the vehicle when i mentioned Motability i felt discriminated against until I spoke to Nathan Winstanley at Stoneacre Wrexham he went above and beyond to get me into a vehicle as no other dealer was prepared to let me have a vehicle from stock where all the other dealers would not let me have a vehicle from stock which they had and was told it would be a factory or of 20 to 50 weeks Nathan search the Seat system to see which dealers had a vehicle showing in stock yet as a Motability customer was told factory order only on various dealers and brands as I approached them as a normal retail customer i was told yes yet when I mentioned motability was hurt and very upset as with my health conditions and a recovering from cancer so the customer service i received from Nathan and the team was good medicine which under my circumstances lifted my spirits I would like thank Nathan and his team as he as set a very high standard of customer service and is to to commend five star plus to Stoneacre Wrexham
    Response from Stoneacre SEAT Wrexham
    Hi John, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nathan receives recognition for his fantastic customer service which he provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant as always 👌
    Response from Stoneacre SEAT Wrexham
    Hi Mark, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The staff went above and beyond 5 star plus the service will be hard to be equalled
    Response from Stoneacre SEAT Wrexham
    Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Efficient, friendly , pleasant staff
    Response from Stoneacre SEAT Wrexham
    Hi Philip, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service, picked up my car 8 days after ordering!! Really pleased, thank you
    Response from Stoneacre SEAT Wrexham
    Hi Clare, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great all round
    Response from Stoneacre SEAT Wrexham
    Hi James, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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