Motability Scheme at Evans Halshaw Ford Wrexham

4.7
Rating 4.7
(71 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Evans Halshaw Ford Wrexham

At Evans Halshaw Ford Wrexham, our fully trained Motability Specialists will guide you through every step of the way for your peace of mind when choosing your next Motability vehicle.

"

We can help you by:

• Confirming your eligibility for the Motability Scheme • Supporting you in choosing the right car • Arranging a test drive • Ordering and supplying your new Motability Scheme car • Servicing and maintaining your car

Whether it is your first Motability car or you are renewing, our dedicated specialists are ready to help you open the door to everyday freedom. Ford have a wide range of Motability cars, in both manual and electric drive transmissions, with many available from Nil advance payment. "

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Contact information

Address
Wrexham Road
Rhostyllen
Wrexham LL14 4EJ
GB
Get directions
Phone Number
Call Evans Halshaw Ford Wrexham on 01978 365585
01978 365585
01978 365585
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Cameron Hancock
  • James Cain
  • Michael Williamson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jamie Handley
  • Mark Ellis
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Ford Wrexham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Ford Wrexham

  • Rating 1.0
    We had a poor experience.
    The van was taken in on Monday for MOT and some other bits. We explained that we needed it for the following weekend so they had 5 days.
    They told us on the Tuesday that it had failed the MOT on the basis of the number plate lettering and would be retested on Friday. Odd as its passed several times before with the same plates being MOT'd by Evans Halshaw also.
    We wanted to collect on Friday afternoon before my son (the wheelchair user) came back from school. Alas we had no confirmation that the van was ready. After 4 phone calls on the Friday we told them that we would be there at 4.45 to collect the van. We had to lift my son into the car then sit it their showroom waiting. The vehicle was eventually ready by 5.20. This is really bad management and I feel that they have abused the trust of motability by failing it over something which has previously been fine. Presumably they charged for the retest as well as the work. It didn't help that the plates have returned with Evans Halshaw branding. This seems somewhat opportunistic to me.
    I think motability should look into this as I think that it's you guys who are losing out.
    Response from Evans Halshaw Ford Wrexham
    Hi Edward,

    Thank you for your review.

    We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    The gentleman who helped us tried everything to do what he could for us
    I would recommend to anyone looking for a car
    Response from Evans Halshaw Ford Wrexham
    Hello Barry,

    Thanks for the great rating!

    We are always happy to help.
    Evans Halshaw Customer Services
  • Rating 5.0
    Easy
    Response from Evans Halshaw Ford Wrexham
    Hi Sidney,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Evans Halshaw Customer Services

  • Rating 5.0
    Excellent. No problems at all.
    Response from Evans Halshaw Ford Wrexham
    Hi Ronald,

    Thank you for your five stars! We value your feedback.
    Evans Halshaw Customer Services

  • Rating 5.0
    Excellent service always so Thankful for Motorbility operations
    Response from Evans Halshaw Ford Wrexham
    Hi Jordan,

    Thank you very much for taking the time to leave us this positive review!

    Our aim is to deliver a positive customer service.

    Have a great week!

    Evans Halshaw Customer Services
  • Rating 5.0
    Service was excellent..picked car up from house and returned it when job completed very pleased
    Response from Evans Halshaw Ford Wrexham
    Hi Valerie,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your visit!

    We hope to be of service to you again!

    Evans Halshaw Customer Services
  • Rating 5.0
    Very satisfied with the experience and was sorted with a motability vehicle in no time
    Response from Evans Halshaw Ford Wrexham
    Hi Steven,

    Thank you so much for reviewing your recent experience with Evans Halshaw.

    It’s great to hear you’ve had a positive experience.

    Take care,

    Evans Halshaw Customer Services
  • Rating 5.0
    Very helpful and courteous best care love Evans halshaw
    Response from Evans Halshaw Ford Wrexham
    Hi Margaret,

    I am so pleased to hear that you have received excellent customer service throughout your dealings with us.

    We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

    We hope to see you again in the future.

    Evans Halshaw Customer Services
  • Rating 5.0
    So far so good
    Response from Evans Halshaw Ford Wrexham
    Hi Michael,

    A big thank you for leaving us a 5* review!

    Have a lovely day!

    Evans Halshaw Ford Wrexham Customer Services
  • Rating 5.0
    Brilliant very helpful
    Response from Evans Halshaw Ford Wrexham
    Hi Robert,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very friendly and helpful
    Response from Evans Halshaw Ford Wrexham
    Hi Paul,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent
    Response from Evans Halshaw Ford Wrexham
    Hi Susan,

    A big thank you for leaving us a positive review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service and after sales.
    Response from Evans Halshaw Ford Wrexham
    Hi Edward,

    Thanks so much for the review!

    Our team takes pride in providing excellent customer service.

    Take care,
    Evans Halshaw Customer Services
  • Rating 3.0
    Good but model and spec required not available but on in show room at time that dealer would put as my car on motabilitu
    Response from Evans Halshaw Ford Wrexham
    Hello Robert,

    Thank you for your feedback. We appreciate you taking the time to post this and will ensure your feedback is shared with the management team.

    Take care,
    Evans Halshaw Customer Services
  • Rating 4.0
    It was good that they picked it up and dropped it off no hassle. It's good that they send a report as yo what they find.
    Response from Evans Halshaw Ford Wrexham
    Hello Jane,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good fast service with a nice video inspection too

    Thank you
    Response from Evans Halshaw Ford Wrexham
    Hello Peter,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Brilliant fantastic customer service efficient and very helpful couldn't rate it any higher
    Response from Evans Halshaw Ford Wrexham
    Hi Adrian,

    At Evans Halshaw we sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Car picked up and delivered as promised. This is of great importance and help to me, with my disability.
    Response from Evans Halshaw Ford Wrexham
    Hi Richard,

    Thank you for taking the time to review us.

    You have really made our day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good service from the staff.
    Response from Evans Halshaw Ford Wrexham
    Hi Richard,

    Thank you so much for reviewing your recent experience with Evans Halshaw.

    It’s great to hear you’ve had a positive experience.

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Evans Halshaw Wrexham were amazing during my service. They went above and beyond to help me in anyway I needed
    Response from Evans Halshaw Ford Wrexham
    Hi Demileigh,

    We are delighted to see such a positive review.

    Have a great day!
    Evans Halshaw Customer Services

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