Motability Scheme at Johnsons Suzuki Bilston

4.9
Rating 4.9
(152 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 09:00 - 16:00

Contact information

Address
Vulcan Road
Bilston WV14 7JW
GB
Phone Number
Call Johnsons Suzuki Bilston on 01902 402233
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 09:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday09:00 - 16:00

Motability Scheme specialists:

  • Mark Sullivan
  • Chris Skeldon
  • Arron Edge
  • Brandon Gadd
  • Brendon Edwards
  • Stephen Scotford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Julie Rodgers
  • Kayleigh Rhodes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons Suzuki Bilston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Johnsons Suzuki Bilston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons Suzuki Bilston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons Suzuki Bilston on 01902402233 to make an appointment with our Motability specialist.

Reviews at Johnsons Suzuki Bilston

  • Rating 5.0
    Very good support from the sales team
    Response from Johnsons Suzuki Bilston
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 1.0
    Not good mobility man never spoke to me at all but knew who I was
    Response from Johnsons Suzuki Bilston
    Thank you for sharing your feedback, and we’re sorry to hear about your disappointing experience. At Johnsons, we aim to ensure that every customer feels valued and respected, especially during such an important process. It's concerning to hear that this didn’t happen during your visit.

    We’ll review this internally to prevent such situations in the future. If you’d like to discuss your experience further or provide additional details, please feel free to reach out directly. Your feedback helps us improve, and we appreciate you taking the time to let us know
  • Rating 5.0
    Brilliant from start to finish. Everything was explained, very professional and efficient. Oh and the hot chocolate machine is brilliant too!
    Response from Johnsons Suzuki Bilston
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future
  • Rating 5.0
    Very good
    Response from Johnsons Suzuki Bilston
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 4.0
    Good service and pick up/return in good time. Was disappointed to be told there would be a £30 charge for this
    Paul R
    Response from Johnsons Suzuki Bilston
    Thank you for your feedback. We're glad to hear the service and pick-up/return process was timely. We understand your disappointment regarding the £30 charge, and we’ll ensure to review this for future transparency. If you have any further concerns or questions, please feel free to reach out. We appreciate your understanding and your business.
  • Rating 5.0
    All staff was friendly and helpfull nice smooth hand over
    Response from Johnsons Suzuki Bilston
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    Absolutely perfect arron is so polite and helpful
    Response from Johnsons Suzuki Bilston
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    very helpful
    Response from Johnsons Suzuki Bilston
    Thank you for your feedback! We're delighted to hear you had a positive experience with us at Johnsons. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
  • Rating 5.0
    Very happy with service
    Response from Johnsons Suzuki Bilston
    Thank you for your feedback! We're delighted to hear you had a positive experience with us at Johnsons. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
  • Rating 5.0
    Very good,smooth handover. No problem with the collection.
    Response from Johnsons Suzuki Bilston
    Thank you for your feedback! We're glad to hear you found our service helpful. If you need any further assistance, feel free to reach out!
  • Rating 5.0
    Friendly & efficient service. Thank you.
    Response from Johnsons Suzuki Bilston
    Thank you for your feedback! We're thrilled to hear that you had an excellent experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    From the moment we walked in, we were warmly greeted and throughout our entire process, Brandon has been fantastic. Really friendly, helpful and straightforward. He made the whole experience effortless, and we are really loving our new car!!
  • Rating 5.0
    Very friendly and helpful
  • Rating 5.0
    Lovey boys mad me so comfortable and welcome
  • Rating 5.0
    Excellent
  • Rating 5.0
    Very easy and straightforward
  • Rating 5.0
    Great experience and service will deffo tell people to come to this place
  • Rating 5.0
    Brilliant thanks
  • Rating 5.0
    Brandon was very helpful, and really friendly too. He gave me frank and honest advice about my car choice, which I appreciated. He made the experience calming, which was helpful for me and my autistic child.
  • Rating 5.0
    Excellent service

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