Motability Scheme at Stellantis & You Citroen Birmingham Central

4.7
Rating 4.7
(141 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
100 Small Heath Highway
Birmingham B10 0BT
GB
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Phone Number
Call Stellantis & You Citroen Birmingham Central on 0121 766 7060
0121 766 7060
0121 766 7060
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Aaron Neal
  • Lorraine Ludlow
  • Mahreen Akhtar
  • Rafat Islam
  • Louise Enser
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Stephen Godfrey
  • Matthew Peniket-Barrett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen Birmingham Central

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Birmingham Central

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Citroen Birmingham Central can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Birmingham Central on 01217667060 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stellantis & You Citroen Birmingham Central

  • Rating 5.0
    Very helpful and friendly great service and communication
    Response from Stellantis & You Citroen Birmingham Central
    Dear Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and friendly. Our team at Stellantis & You Citroen Birmingham Central is dedicated to providing excellent service and communication, and your feedback truly means a lot to us.

    We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,
    Stellantis &You
  • Rating 5.0
    I met with Lorraine who was friendly and helpful. She explained everything well.
    Response from Stellantis & You Citroen Birmingham Central
    Hello Bryn B.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Lorraine was able to assist you in such a friendly and helpful manner. It's wonderful to know that everything was explained well and that you had a positive experience at our mobility equipment store.

    Your feedback is greatly appreciated and will be shared with Lorraine and the team. We are committed to providing excellent service and your kind words are a great encouragement.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Very helpful and excellent customer service from Omar.
    Response from Stellantis & You Citroen Birmingham Central
    Hello Joseph,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with Omar and that our customer service met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Birmingham Central.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Excellent customer service and very helpful
    Response from Stellantis & You Citroen Birmingham Central
    Dear Rozina S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service excellent and our team very helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Birmingham Central.

    Best regards,

    Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Dealer was nice but the day I got the car back from having a service the engine light came on
    Response from Stellantis & You Citroen Birmingham Central
    Hello Ameena,

    Thank you for taking the time to leave us a review. We're pleased to hear that you found our dealership team nice during your visit. However, we're sorry to learn about the issue with the engine light after your service. Your satisfaction is important to us, and we want to ensure everything is running smoothly with your vehicle.

    Please feel free to reach out to us directly so we can address this matter promptly and ensure your car is in perfect working order. We appreciate your feedback and look forward to resolving this issue for you.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Kept us updated took a bit longer as the car was recalled
    Response from Stellantis & You Citroen Birmingham Central
    Hello Joe G.,

    Thank you so much for taking the time to leave us a review. We're delighted to hear that you felt well-informed throughout the process. We understand that recalls can be inconvenient, and we appreciate your patience and understanding as we worked to ensure your car was in top condition. Your satisfaction is our priority, and your feedback is invaluable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Aaron was an amazing dealer and did his job so well! Lovely man.
    Response from Stellantis & You Citroen Birmingham Central
    Dear Rawa R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Aaron at Stellantis & You Citroen Birmingham Central. It's fantastic to know that he was able to assist you so well and make your visit enjoyable. We strive to provide excellent service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 3.0
    Lorraine was lovely very happy with the car
    Response from Stellantis & You Citroen Birmingham Central
    Hello Elaine,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Lorraine provided you with a pleasant experience and that you're happy with your car.

    We noticed that your rating was a 3 out of 5, and we would love to understand how we can improve your experience further. Your insights are invaluable to us, and we are committed to ensuring that every aspect of your visit meets your expectations.

    Please feel free to reach out with any additional comments or suggestions. We look forward to serving you better in the future.

    Best regards,

    Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Very pleased with the service. Staff were polite and friendly. From start to finish I was happy all round. Thank you.
    Response from Stellantis & You Citroen Birmingham Central
    Dear Shelley C.,

    Thank you so much for taking the time to share your positive experience with us at Stellantis & You Citroen Birmingham Central. We are thrilled to hear that you were very pleased with our service and found our staff to be polite and friendly. Your satisfaction is our top priority, and it's wonderful to know that you were happy from start to finish.

    Your feedback is greatly appreciated and will be shared with our team to encourage them to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Brilliant service thank you im currenty dealing wuth breast cancer at monent will be back asap xx
    Response from Stellantis & You Citroen Birmingham Central
    Hello Tina,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with our service at Stellantis & You Citroen Birmingham Central. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Excellent customer service and explained everything I needed to know about my new car.
    Response from Stellantis & You Citroen Birmingham Central
    Hello Susan B,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service team and that everything about your new car was clearly explained. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central.
  • Rating 5.0
    Good customer service
    Response from Stellantis & You Citroen Birmingham Central
    Hello Mohammed,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our customer service at Stellantis & You Citroen Birmingham Central. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 4.0
    Communication was good,but moved seat to a new position
    Response from Stellantis & You Citroen Birmingham Central
    Hello Katie,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our communication to be good. However, we apologize for any inconvenience caused by the change in your seat position. Sometimes out Technicians or drivers will need to adjust seat positions when trying vehicles in and out of the workshop.

    If there's anything else we can do to improve your experience, please feel free to reach out. We appreciate your support and look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Fantastic Lorraine Ludlow is always very helpful xxcar hasn't been cancelled as yet
    Response from Stellantis & You Citroen Birmingham Central
    Dear Micheala C,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us and that Lorraine Ludlow was able to assist you so effectively. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Stellantis & You Citroen Birmingham Central in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Birmingham Central.
  • Rating 5.0
    Made welcome nice relaxing waiting area it took about an hour
    Response from Stellantis & You Citroen Birmingham Central
    Hello Antony,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you felt welcome and comfortable in our waiting area. It's great to know that we could provide you with a relaxing experience while you were here. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Always very helpful anything we’re not sure with they will fully explain 👍😄
    Response from Stellantis & You Citroen Birmingham Central
    Hello Billy,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and that we were able to provide clear explanations for any questions you had. Your positive feedback and perfect rating mean a lot to us. We look forward to continuing to assist you with all your mobility needs.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Prompt collection, polite member of staff.
    Communication and Service excellent.
    Response from Stellantis & You Citroen Birmingham Central
    Dear Gerardina N.,

    Thank you so much for taking the time to share your positive experience with us at Stellantis & You Citroen Birmingham Central. We are thrilled to hear that you found our service prompt and our staff polite. Your kind words about our communication and service mean a lot to us, and we are delighted to have earned a 5-star rating from you.

    Providing excellent service is our top priority, and it is always rewarding to know that our efforts are appreciated. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your feedback. We look forward to serving you again soon.

    Best regards,

    Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Highly recommended lovely Poeple could t help enough I was in and out with this place no waiting around or anythink very good
    Response from Stellantis & You Citroen Birmingham Central
    Dear Martina M,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stellantis & You Citroen Birmingham Central. Our team is dedicated to providing excellent service, and it's fantastic to know that you found our staff helpful and efficient. Your recommendation means a lot to us, and we look forward to serving you again in the future.

    Best regards,
    Stellantis & You Citroen Birmingham Central.
  • Rating 2.0
    The car returned with a laws oc paint missing from near the headlight.
    And they didn’t fix the cruise control as requested.
    Response from Stellantis & You Citroen Birmingham Central
    Dear Ruth B.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your vehicle. It is concerning to hear about the issue with the paint and the cruise control not being addressed as requested. We strive to provide the highest level of service, and it seems we fell short in this instance.

    Please know that your feedback is important to us, and we are committed to resolving these issues promptly. We would appreciate the opportunity to discuss this further and make things right for you. Please feel free to contact us at your earliest convenience on stellantisandyouuk@stellantis.com.

    Thank you for bringing this to our attention, and we hope to have the chance to improve your experience with us.

    Kind regards,

    Stellantis &You
  • Rating 5.0
    Very professional good experience
    Response from Stellantis & You Citroen Birmingham Central
    Hello Kenneth J,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be very professional and that you had a good experience at Stellantis & You Citroen Birmingham Central. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central.

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