Motability Scheme at Stellantis & You Citroen Birmingham Central

4.7
Rating 4.7
(129 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
100 Small Heath Highway
Birmingham B10 0BT
GB
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Phone Number
Call Stellantis & You Citroen Birmingham Central on 0121 766 7060
0121 766 7060
0121 766 7060
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Aaron Neal
  • Lorraine Ludlow
  • Mahreen Akhtar
  • Billy-Joe Davis
  • Rafat Islam
  • Christopher Ellis
  • Ikhlas Nawaz
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Stephen Heath
  • Matthew Peniket-Barrett
  • Jacob Milligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen Birmingham Central

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Birmingham Central

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Citroen Birmingham Central can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Birmingham Central on 01217667060 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You Citroen Birmingham Central

  • Rating 4.0
    Communication was good,but moved seat to a new position
    Response from Stellantis & You Citroen Birmingham Central
    Hello Katie,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our communication to be good. However, we apologize for any inconvenience caused by the change in your seat position. Sometimes out Technicians or drivers will need to adjust seat positions when trying vehicles in and out of the workshop.

    If there's anything else we can do to improve your experience, please feel free to reach out. We appreciate your support and look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Fantastic Lorraine Ludlow is always very helpful xxcar hasn't been cancelled as yet
    Response from Stellantis & You Citroen Birmingham Central
    Dear Micheala C,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us and that Lorraine Ludlow was able to assist you so effectively. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Stellantis & You Citroen Birmingham Central in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Birmingham Central.
  • Rating 5.0
    Made welcome nice relaxing waiting area it took about an hour
    Response from Stellantis & You Citroen Birmingham Central
    Hello Antony,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you felt welcome and comfortable in our waiting area. It's great to know that we could provide you with a relaxing experience while you were here. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Always very helpful anything we’re not sure with they will fully explain 👍😄
    Response from Stellantis & You Citroen Birmingham Central
    Hello Billy,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and that we were able to provide clear explanations for any questions you had. Your positive feedback and perfect rating mean a lot to us. We look forward to continuing to assist you with all your mobility needs.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Prompt collection, polite member of staff.
    Communication and Service excellent.
    Response from Stellantis & You Citroen Birmingham Central
    Dear Gerardina N.,

    Thank you so much for taking the time to share your positive experience with us at Stellantis & You Citroen Birmingham Central. We are thrilled to hear that you found our service prompt and our staff polite. Your kind words about our communication and service mean a lot to us, and we are delighted to have earned a 5-star rating from you.

    Providing excellent service is our top priority, and it is always rewarding to know that our efforts are appreciated. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your feedback. We look forward to serving you again soon.

    Best regards,

    Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Highly recommended lovely Poeple could t help enough I was in and out with this place no waiting around or anythink very good
    Response from Stellantis & You Citroen Birmingham Central
    Dear Martina M,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stellantis & You Citroen Birmingham Central. Our team is dedicated to providing excellent service, and it's fantastic to know that you found our staff helpful and efficient. Your recommendation means a lot to us, and we look forward to serving you again in the future.

    Best regards,
    Stellantis & You Citroen Birmingham Central.
  • Rating 2.0
    The car returned with a laws oc paint missing from near the headlight.
    And they didn’t fix the cruise control as requested.
    Response from Stellantis & You Citroen Birmingham Central
    Dear Ruth B.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your vehicle. It is concerning to hear about the issue with the paint and the cruise control not being addressed as requested. We strive to provide the highest level of service, and it seems we fell short in this instance.

    Please know that your feedback is important to us, and we are committed to resolving these issues promptly. We would appreciate the opportunity to discuss this further and make things right for you. Please feel free to contact us at your earliest convenience on stellantisandyouuk@stellantis.com.

    Thank you for bringing this to our attention, and we hope to have the chance to improve your experience with us.

    Kind regards,

    Stellantis &You
  • Rating 5.0
    Very professional good experience
    Response from Stellantis & You Citroen Birmingham Central
    Hello Kenneth J,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be very professional and that you had a good experience at Stellantis & You Citroen Birmingham Central. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central.
  • Rating 5.0
    Very friendly staff , explained the whole process . Great understanding of my personal needs
    Response from Stellantis & You Citroen Birmingham Central
    Hello Elizabeth,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our team was able to provide you with a friendly and informative experience. Understanding and meeting your personal needs is always our top priority, and it's fantastic to know we succeeded in doing so. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Birmingham Central.
  • Rating 5.0
    Excellent
    Lorraine kept in touch all the way, until I picked my car up
    Response from Stellantis & You Citroen Birmingham Central
    Hi Darcy-mai and thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Lorraine receives the recognition he deserves and forward this to the management for you. Thank you, Stellantis & You Citroen Birmingham Central.
  • Rating 5.0
    They kept me informed by sending a video
    Response from Stellantis & You Citroen Birmingham Central
    Hello Sharon T.,

    Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that you appreciated the video updates. Keeping our customers informed is a top priority, and we're glad to know it made a positive impact on your experience with us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Birmingham Central.

    Best regards,

    [Your Name]
    Motability Scheme Team
  • Rating 5.0
    The agent was very helpful and knowledgeable. The process was very easy.
    Response from Stellantis & You Citroen Birmingham Central
    Hi Myra - Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you, Stellantis & You Citroen Birmingham Central.
  • Rating 3.0
    I reported a loud noise coming from The heater fan and the car was sent back with the problem unsorted. It was there at the garage they could have done it or look into it and get back to me i am disappointed
  • Rating 5.0
    Brilliant the staff are very kind
    Response from Stellantis & You Citroen Birmingham Central
    Hi Mitchell - Thank you for your high star rating! We look forward to welcoming you back to the business again soon. Kimd regards, Stellantis & You Citroen Birmingham Central.
  • Rating 5.0
    Excellent service as alway's
    Response from Stellantis & You Citroen Birmingham Central
    Hello Diana N. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 4.0
    Great experience, good staffs, and very good service. Thanks
    Response from Stellantis & You Citroen Birmingham Central
    Hello Keith,

    Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience and that our staff and service met your expectations. Your kind words are truly appreciated and will be shared with the team.

    If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back to Stellantis & You Citroen Birmingham Central in the future.

    Best regards,

    Stellantis & You Citroen Birmingham Central
  • Rating 5.0
    Excellent service
    Response from Stellantis & You Citroen Birmingham Central
    Hi Kenneth - Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Experienced, friendly and knowledgeable staff member which helped to make it a very smooth process
    Response from Stellantis & You Citroen Birmingham Central
    Hi Finlay - Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the Motability Specialists receive the recognition they deserve and forward this to the management for you. Thank you, from Stellantis & You Citroen Birmingham Central.
  • Rating 5.0
    Absolutely amazing
    Response from Stellantis & You Citroen Birmingham Central
    Hi Karen - Thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stellantis & You Citroen Birmingham Central, we hope to see you again soon!
  • Rating 5.0
    I recived very good customer service from the dealer
    Response from Stellantis & You Citroen Birmingham Central
    Hi Lloyd - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

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