Motability Scheme at TMS Volvo Coventry

5.0
Rating 5.0
(61 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 11:00 - 16:00
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Welcome to TMS Volvo Coventry

Here at TMS Motor Group, leasing a new car on the Motability Scheme should be an exciting, rewarding & enjoyable experience. That's why we prioritise customer care & work hard to provide a friendly, intelligent & helpful service that'll help you drive away happy.

As a family run & owned business, we're passionate about what we do & are proud to represent both Kia & Volvo across Coventry, Hinckley & Leicester. Our goal is to consistently exceed customer expectations & make joining the Motability Scheme a pleasure. We also offer services, repairs, MOTs & more, so don't hesitate to contact us today. We're always ready to help.

Contact TMS Volvo Coventry on 02476303132 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
510 London Road
Coventry CV3 4EU
GB
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Phone Number
Call TMS Volvo Coventry on 024 7630 3132
024 7630 3132
024 7630 3132
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Chris Parkes
  • Joshua Hillier
  • Billy-Joe Davis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Suki Kandola
  • David Burnett
  • Angel-Lanii Starr
  • Sharon Baxter
  • Lee Reeves
We recommend calling and booking an appointment before visiting.
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Accessibility features at TMS Volvo Coventry

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TMS Volvo Coventry

  • Rating 5.0
    Service that we received from Chris Parkes was excellent. Talked through all our options and was extremely helpful. Pleasure dealing with Chris!
  • Rating 5.0
    Chris was extremely helpful and very knowledgable.
    Response from TMS Volvo Coventry
    Hello Georgia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Chris was able to assist you effectively and that you found his knowledge helpful. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TMS Volvo Coventry Team
  • Rating 5.0
    Excellent service staff very friendly & welcoming.
    Answered all my questions advised on options couldn’t ask for more.
    Response from TMS Volvo Coventry
    Hello Patrick,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service staff and that they were able to assist you with all your questions and options. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to TMS Volvo Coventry.

    Best regards,
    The TMS Volvo Coventry Team
  • Rating 5.0
    Straight forward and open about all options and expectations of the scheme.
    Response from TMS Volvo Coventry
    Hello Peter,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our approach straightforward and transparent regarding the options and expectations of the Motability Scheme. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TMS Volvo Coventry.

    Best regards,
    John
    TMS Volvo Coventry Team
  • Rating 5.0
    The experience was very good and Ben Craig was very helpful with the whole car collection and would recommend the dealership, plus I'm very happy with my Volvo xc40
    Response from TMS Volvo Coventry
    Hello Sophie,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a very good experience and that Ben Craig was able to assist you effectively with your car collection. It's fantastic to know that you are happy with your Volvo XC40.

    Your recommendation means a lot to us, and we are delighted to have you as part of the Motability Scheme at TMS Volvo Coventry. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us.

    Best regards,
    TMS Volvo Coventry Team
  • Rating 5.0
    The whole ordeal was very smooth. I went in and spoke to Chris who made the whole experience pleasant. Within 2 weeks I had my new car
    Response from TMS Volvo Coventry
    Hello Sangita,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    TMS Volvo Coventry
  • Rating 5.0
    Quick and efficient
    Response from TMS Volvo Coventry
    Hi Spencer,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    TMS Volvo Coventry
  • Rating 5.0
    Very good and very helpful
    Response from TMS Volvo Coventry
    Hi Jessica,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    TMS Volvo Coventry
  • Rating 5.0
    Excellent service. Very efficient I highly recommend this branch and the gentleman that dealt with me. I was there for under a hour and my car will me ready in 2 weeks
    Response from TMS Volvo Coventry
    Hi Sangita D.

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received excellent service from the team. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    John
    TMS Volvo Coventry
  • Rating 5.0
    Very good experience
  • Rating 5.0
    Smooth handover arrived on time car waiting for me all good
  • Rating 5.0
    Fantastic service Ben was brilliant say no more very happy
  • Rating 5.0
    Very friendly and knowledge service from Ben, really pleased with the high level of service
  • Rating 5.0
    Absolutely top notch service from everyone at TMS Volvo in Coventry. They are professional and really looked after me from initial planning and on collection day. Cannot recommend TMS Volvo more highly.
  • Rating 5.0
    Excellent service! Very happy especially with Mitch and all the other staff, very polite and easy to deal with.
  • Rating 5.0
    Service was fantastic
  • Rating 5.0
    Mitchell was very knowledgeable and professional. He answered all of our questions and made the whole process very easy for us. I would recommend TMS Volvo to anyone looking for a new car.
  • Rating 5.0
    Great professional customer service and professionalism from Chris Parkes at TMS Volvo. Would recommend him highly dealing with my initial meeting and test drive. Absolutely brilliant.
  • Rating 5.0
    Very pleased customer. Chris who dealt with application and with collection paperwork was very helpful as were the other staff at the dealership.
  • Rating 5.0
    Ben was outstanding throughout the whole process and always kept me updated on the progress of the build, he worked really hard behind the scenes and even managed to bring the handover date forward by a couple of weeks ! His focus on customer service is exceptional

    The dealership itself was very welcoming and is set up brilliantly, definitely does not have the stereotypical “vibe” of car dealers I have seen before.

    I would definitely recommend TMS Volvo if you are looking for a Volvo, 10 out of 10 for me !

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